Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
600 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
Great customer service as always! I am very pleased with the service provided on my 2012 Ram 1500 yesterday. Daryl was very professional with me. Plus I got to say hi to my original se I am very pleased with the service provided on my 2012 Ram 1500 yesterday. Daryl was very professional with me. Plus I got to say hi to my original service adviser from way back when Harley Wood. The only thing that I was disappointed about was the fact that the car wash was out of service due to cold weather which you don't have control over. Keep up the great work and customer service. Please continue to provide me with more Service Specials for my 2012 Ram and 2013 Town & Country. More
Excellent service Excellent, timely service. Staff was very professional and kind. Would recommend to other customers. Do not have any complaints hopefully this rev Excellent, timely service. Staff was very professional and kind. Would recommend to other customers. Do not have any complaints hopefully this review was helpful to others. More
Service Had to bring Ram back for a couple of recalls. Made appointment and was done when they promised would be completed. Good service and employees nice Had to bring Ram back for a couple of recalls. Made appointment and was done when they promised would be completed. Good service and employees nice and professional. More
friendly write-up and knowledgable of the product. Jason handled my questions and concerns very well. Informed me of the approximate repair time and told me he thought it would be done later that day Jason handled my questions and concerns very well. Informed me of the approximate repair time and told me he thought it would be done later that day and would call me. He called and said it was done and I could pick it up, if I could be there before closing. Upon arrival was directed to the cashier to pick up my keys. I went out looking for my vehicle, walked around the building and couldn't find my Jeep. I came back into service where Jason came over I said he would find it for me. It wasn't where the cashier thought it was supposed to be. Jason found it in the extreme rear of the lot behind the dealership. He apologized and again thanked me for bringing my vehicle to Dick Scott for the recall. Very nice young man. He also explained the front alignment service check in the service area when I asked what was going on with the equipment going on all the cars and truck. Even explained the alignment sheet and told me to keep it with my Jeep More
Friendly service, fast turnaround. The reception process was very good. Servicing required was oil change and recall for adjustable brake pedal. This was completed quickly and without p The reception process was very good. Servicing required was oil change and recall for adjustable brake pedal. This was completed quickly and without problems. The early appointment had its challenge since I was not approached to see if I needed a shuttle ride, but I decided to wait and happily the job was completed quickly. More
Our Accident The Collison shop was very good at answering all of our questions. Repaired our damaged vehicle in less than 2 weeks. Took care of all the details wit The Collison shop was very good at answering all of our questions. Repaired our damaged vehicle in less than 2 weeks. Took care of all the details with our insurance company. Excellent collision team. More
Toneau instalation Fast and reliable work. Did not take more than 20 minutes to do the installation. Only problem was that they forgot to remove the snow from the bed. Fast and reliable work. Did not take more than 20 minutes to do the installation. Only problem was that they forgot to remove the snow from the bed. More
Recall Top to bottom the service was excellent. From the associates to the drivers, top level service. I was pleased with the urgent care that was delivered Top to bottom the service was excellent. From the associates to the drivers, top level service. I was pleased with the urgent care that was delivered to my truck and I really wouldn’t go to any other dealer. More
Very satisfied Dick Scott has always and continues to be an amazing dealership!! My experience with Jason the service provider was great, very friendly and attentive Dick Scott has always and continues to be an amazing dealership!! My experience with Jason the service provider was great, very friendly and attentive to my issues. More
Fast Friendly Service Drove greeted right away. Waiting room was comfortable but I didn't have to wait longer. Oil changed tires rotated and my car was washed and returned Drove greeted right away. Waiting room was comfortable but I didn't have to wait longer. Oil changed tires rotated and my car was washed and returned to me in less than an hour! More