Dick Scott Chrysler Dodge Jeep Ram - Service Center

Fast oil change. A suggestion , whenever doing a $50 oil change wash the customers car because I had to ask the service rep about it. It was taken care of but its a l A suggestion , whenever doing a $50 oil change wash the customers car because I had to ask the service rep about it. It was taken care of but its a little thing that the customers will appreciate. More

April was extremely helpful when I dropped car off for service. Continuous communication dail Wish my extended warranty, purchased at Dick Scott 7 years ago with my Dart, was linked within their system service. Continuous communication dail Wish my extended warranty, purchased at Dick Scott 7 years ago with my Dart, was linked within their system or a touchable file cabinet. Thank godess I found paperwork. Jacob the Car Porter was very polite. More

Great customer service and quick response to vehicle problem They always have treated me as an important customer. The service work on my vehicle has always been done in a professional manner. This dealership They always have treated me as an important customer. The service work on my vehicle has always been done in a professional manner. This dealership will be my first choice always. More

well organized accommodating in this unusual time and vehicle service was accomplished on time in a friendly manner with assurance my vehicle would be serviced this accommodating in this unusual time and vehicle service was accomplished on time in a friendly manner with assurance my vehicle would be serviced this time appropriately this time since the last time i was in for an oil change i had to return since my drain plug was not tightened properly and was leaking More

Although service isn’t a place we like to go the staff at Dick Scott are all top shelf in their way of talking to customers, they explain everything and make the process so easy Dick Scott are all top shelf in their way of talking to customers, they explain everything and make the process so easy More

Dick Scott Dodge is a great dealership, there customer service is top notch A+. I recommend everyone to buy from them, they honor warranties and take great care of there customers. There service center is service is top notch A+. I recommend everyone to buy from them, they honor warranties and take great care of there customers. There service center is very professional and take great care of there customers as well. A+ all around. More

Went in for a check engine light twice. Was brushed off the first time. Second time they took the vehicle and updated some software, but now, four days later, the check engine light has come back on. I’ve the first time. Second time they took the vehicle and updated some software, but now, four days later, the check engine light has come back on. I’ve set up an appointment to drop the vehicle back off to have it looked at. Again. More

Service was good. My vehicle was in for a recall issue and was completed in 3 hours. No issues with the repair. I will come back for any other issues. and was completed in 3 hours. No issues with the repair. I will come back for any other issues. More

Horrible Made an appointment to drop my truck off. 2 days later it wasn't even touched and couldn't even tell me if work would be covered under warranty so I c Made an appointment to drop my truck off. 2 days later it wasn't even touched and couldn't even tell me if work would be covered under warranty so I could at least get a rental. Picked up truck and taking somewhere that knows what they are doing and an appointment actually means something. More

Misfire I have brought my 3 caravans to your dealership for over 20 years for service, Harley knew me well. I miss Harley, I am happy for him, but I wish he I have brought my 3 caravans to your dealership for over 20 years for service, Harley knew me well. I miss Harley, I am happy for him, but I wish he didn't have to retire! I purchased my current caravan from your dealership, new, in 2015. At the end of September 2019, I brought my car in for check ENGINE light and to have oil changed. They changed the oil, replaced spark plugs and gave it a tune up. The check engine light came back on within 2 days; so I took it back in October and had a laundry list of things done (gasket things, etc.). Well surprise, the light is back on in February 2020! Got a 2nd opinion, which told me to return it to the DEALER! Which brings me to Monday, March 2nd, they checked my vehicle in around 11 am - I called Jim today around 9 am, March 3rd, and he said I probably wouldn't have my vehicle back today either! I am still waiting for it to be evaluated today _ MARCH 3rd at 2:38 pm! Things were much better when HARLEY was there, it is a shame he retired. Very Unhappy! More