Back

Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.2
600 Reviews

600 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

Sort by
April 03, 2020

They went above and beyond to get out car fixed.They even picked up our car and returned it to us after fixing it for us. More

by sandijone
Recommend Dealer
Yes
Employees Worked With
John Wentz
Apr 04, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 27, 2020

great service also quick service. My technician (Thomas Corio) was outstanding. Everything I asked to be done was done in a very efficient way. I will use Dick Sc More

by Gmarcis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Corio
Mar 27, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad we could provide you with the best experience and customer service!

March 26, 2020

They called me quickly after getting my van. I was called once a week to let me know how far along the repairs had come. my van looked great and had been cleaned when I picked it up. More

by smacigcu13n
Recommend Dealer
Yes
Employees Worked With
Lori Krystoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Lado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We appreciate you taking the time to review your experience with us. We are glad we could provide you with the best experience and customer service!

March 23, 2020

Fast oil change. A suggestion , whenever doing a $50 oil change wash the customers car because I had to ask the service rep about it. It was taken care of but its a l More

by jtrost1052
Recommend Dealer
Yes
Employees Worked With
John Wentz
Mar 24, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate you taking the time to rate your experience with us!

March 23, 2020

April was extremely helpful when I dropped car off for service. Continuous communication dail Wish my extended warranty, purchased at Dick Scott 7 years ago with my Dart, was linked within their system More

by rachelwubbenhorst
Recommend Dealer
Yes
Employees Worked With
April Hendryx
Mar 27, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review. We are glad to hear you were provided with such great customer service!

March 19, 2020

Great customer service and quick response to vehicle problem They always have treated me as an important customer. The service work on my vehicle has always been done in a professional manner. This dealership More

by chinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McCloud
Mar 24, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service and appreciate you taking the time to comment on your experience with us!

March 19, 2020

well organized accommodating in this unusual time and vehicle service was accomplished on time in a friendly manner with assurance my vehicle would be serviced this More

by mlkfarm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Mar 24, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad we could provide you with the best experience and customer service!

March 16, 2020

Went in for a check engine light twice. Was brushed off the first time. Second time they took the vehicle and updated some software, but now, four days later, the check engine light has come back on. I’ve More

by Sidney
Recommend Dealer
No
Employees Worked With
John Wentz, Joe Durfee
Mar 17, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

We sincerely apologize for your inconvenience. We do our best to fix repair issues on the first visit. Sometimes vehicle issues cannot always be diagnosed fully in one visit and in some instances issues can be more complex and an initial repair can appear to fix an issue only to have something similar come up needing to be repair more extensively. We again apologize that your vehicle needs to be brought back in for another assessment and repair. We respect your time and will do our best to get your vehicle repaired and back out on the road as quickly as possible.

March 16, 2020

Although service isn’t a place we like to go the staff at Dick Scott are all top shelf in their way of talking to customers, they explain everything and make the process so easy More

by HARRYDAUB66
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Mar 16, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review. We are glad to hear we were able to make your service visit as easy as possible. We look forward to seeing you on your next visit with us!

March 16, 2020

Dick Scott Dodge is a great dealership, there customer service is top notch A+. I recommend everyone to buy from them, they honor warranties and take great care of there customers. There service center is More

by Jerry Mckay Jr.
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Scott ?????, Ricky Perez, Joe Nall
Mar 17, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments! We appreciate you taking the time to review your experience with us. We are glad we could provide you with the best experience and customer service!

...
11
...