Dick Scott Chrysler Dodge Jeep Ram - Service Center

Oil Change In and out in a little over an hour with two cars ahead of me, the lady that did my paperwork was super friendly, thank you In and out in a little over an hour with two cars ahead of me, the lady that did my paperwork was super friendly, thank you More

Far worst than disappointed. Brought my 2018 Durango in for a few items. First, there was a shaking in the front end. It was found that 3 of the 4 tires had damaged belts at only Brought my 2018 Durango in for a few items. First, there was a shaking in the front end. It was found that 3 of the 4 tires had damaged belts at only 30K miles. The dealership offered zero help with mitigating the issue through the Bridgestone manufactures warranty, only offering to charge me $1800 for new tires. Belle Tire completed a tire inspection and concluded there was a manufactures defect with the tires, resulting in compensation back to me from Bridgestone. Second, had a turn signal LED light bulb changed and was charged for it, after it is clearly stated in the warranty that the part and labor is covered. Third, the problem of the radio turning on and off was never addressed. This service center was not only a complete waste of time, but they tried any way possible to charge you for warranted items. What a rip off. The level of incompetence in the service department is disturbing. Avoid this Dealership at all cost. More

The collision shop went above and beyond! I just can’t thank them enough. Pam was amazing from the start. The entire team is 5 stars!! thank them enough. Pam was amazing from the start. The entire team is 5 stars!! More

They went above and beyond to get out car fixed.They even picked up our car and returned it to us after fixing it for us. even picked up our car and returned it to us after fixing it for us. More

great service also quick service. My technician (Thomas Corio) was outstanding. Everything I asked to be done was done in a very efficient way. I will use Dick Sc also quick service. My technician (Thomas Corio) was outstanding. Everything I asked to be done was done in a very efficient way. I will use Dick Scotts services in the future. More

They called me quickly after getting my van. I was called once a week to let me know how far along the repairs had come. my van looked great and had been cleaned when I picked it up. once a week to let me know how far along the repairs had come. my van looked great and had been cleaned when I picked it up. More

Fast oil change. A suggestion , whenever doing a $50 oil change wash the customers car because I had to ask the service rep about it. It was taken care of but its a l A suggestion , whenever doing a $50 oil change wash the customers car because I had to ask the service rep about it. It was taken care of but its a little thing that the customers will appreciate. More

April was extremely helpful when I dropped car off for service. Continuous communication dail Wish my extended warranty, purchased at Dick Scott 7 years ago with my Dart, was linked within their system service. Continuous communication dail Wish my extended warranty, purchased at Dick Scott 7 years ago with my Dart, was linked within their system or a touchable file cabinet. Thank godess I found paperwork. Jacob the Car Porter was very polite. More

Great customer service and quick response to vehicle problem They always have treated me as an important customer. The service work on my vehicle has always been done in a professional manner. This dealership They always have treated me as an important customer. The service work on my vehicle has always been done in a professional manner. This dealership will be my first choice always. More

well organized accommodating in this unusual time and vehicle service was accomplished on time in a friendly manner with assurance my vehicle would be serviced this accommodating in this unusual time and vehicle service was accomplished on time in a friendly manner with assurance my vehicle would be serviced this time appropriately this time since the last time i was in for an oil change i had to return since my drain plug was not tightened properly and was leaking More