Dick Scott Chrysler Dodge Jeep Ram - Service Center

Went in for an oil change. 3 hours later they give me my keys back. I’m no rocket scientist but I dont believe an oil change should take over an hour. I also asked if they could check why my power steering keys back. I’m no rocket scientist but I dont believe an oil change should take over an hour. I also asked if they could check why my power steering is out and my check engine light is on and they wanted to charge me 100 for each diagnostic check totaling 200 dollars to plug a computer in the car to check. I will never go here again. It is my opinion that they’re price gouging their customers. The woman that waited on me was very nice she tried to accommodate me to the best of her ability but I understand that she is only doing her job so my rating of this company is completely separate from my rating of her. More

Awful experience. No response from dealer except for continuously seeking a review. I anticipate this review will generate a call, at which point I will be told that the service manager, or sales manage continuously seeking a review. I anticipate this review will generate a call, at which point I will be told that the service manager, or sales manager will be in contact shortly. This part won’t happen. More

Very nice. Took good care of me in a stressful situation. Got my car all fixed up as fast as possible. Staff were all helpful. Got my car all fixed up as fast as possible. Staff were all helpful. More

service dept. everybody goes above and beyond to solve any issues I have. Thank you to the service dept. for hopfully solving an on going issue I was having. everybody goes above and beyond to solve any issues I have. Thank you to the service dept. for hopfully solving an on going issue I was having. More

Oil Change In and out in a little over an hour with two cars ahead of me, the lady that did my paperwork was super friendly, thank you In and out in a little over an hour with two cars ahead of me, the lady that did my paperwork was super friendly, thank you More

Far worst than disappointed. Brought my 2018 Durango in for a few items. First, there was a shaking in the front end. It was found that 3 of the 4 tires had damaged belts at only Brought my 2018 Durango in for a few items. First, there was a shaking in the front end. It was found that 3 of the 4 tires had damaged belts at only 30K miles. The dealership offered zero help with mitigating the issue through the Bridgestone manufactures warranty, only offering to charge me $1800 for new tires. Belle Tire completed a tire inspection and concluded there was a manufactures defect with the tires, resulting in compensation back to me from Bridgestone. Second, had a turn signal LED light bulb changed and was charged for it, after it is clearly stated in the warranty that the part and labor is covered. Third, the problem of the radio turning on and off was never addressed. This service center was not only a complete waste of time, but they tried any way possible to charge you for warranted items. What a rip off. The level of incompetence in the service department is disturbing. Avoid this Dealership at all cost. More

The collision shop went above and beyond! I just can’t thank them enough. Pam was amazing from the start. The entire team is 5 stars!! thank them enough. Pam was amazing from the start. The entire team is 5 stars!! More

They went above and beyond to get out car fixed.They even picked up our car and returned it to us after fixing it for us. even picked up our car and returned it to us after fixing it for us. More

great service also quick service. My technician (Thomas Corio) was outstanding. Everything I asked to be done was done in a very efficient way. I will use Dick Sc also quick service. My technician (Thomas Corio) was outstanding. Everything I asked to be done was done in a very efficient way. I will use Dick Scotts services in the future. More

They called me quickly after getting my van. I was called once a week to let me know how far along the repairs had come. my van looked great and had been cleaned when I picked it up. once a week to let me know how far along the repairs had come. my van looked great and had been cleaned when I picked it up. More