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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.8
607 Reviews

607 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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May 11, 2020

following up on on recall It's always a pleasure coming to Dick Scott ! they address the issue get it done in a timely manner and inform you if you have any questions or additi More

by guy8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Scott, John Wentz
May 11, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 11, 2020

Very well organize My service was great was able to drop off Jeep and all was taken care when I picked up..The Jeep was ready to go on time. More

by lin1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nall
May 11, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 07, 2020

I brought my 2019 Ram in for service on a tire that I brought my 2019 Ram in for service on a tire that keep loosing air. They found a nail, removed it , plugged the hole. It is now good as new. More

by SAM.AMATO67
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
May 07, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hi Sam, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dick Scott Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 07, 2020

So nice to have an open service department. I had the work done and was told it would take about an hour, which it did. The waiting area was clean too. More

by ac.kodiak.62
Recommend Dealer
Yes
Employees Worked With
John Wentz
May 07, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hi A.C., Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 04, 2020

Service was great! I took my Jeep Compass in for an oil change and it's 30,000 mile check up, and I was greeted at the door, my car was taken, I was given a completion t More

by battishill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wentz
May 05, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 02, 2020

Dealership kept me informed throughout the process and was clear on their instructions due to social distancing. All aspects of the experience are positive, Great job! More

by Magicarp1020
Recommend Dealer
Yes
Employees Worked With
John Wentz
May 03, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 01, 2020

I was able to get an oil change appointment quickly at a time I wanted. The service took as long as they said...about 45 mins. Happy! More

by JenT
Recommend Dealer
Yes
Employees Worked With
John Wentz
May 01, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 01, 2020

It was a great relief that the service department was able to service my Jeep and install a new water pump, under the circumstances of covid19 .. thank you More

by mottzar
Recommend Dealer
Yes
Employees Worked With
John Wentz
May 01, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 29, 2020

Service Visit Made online appointment. Arrived and took my at scheduled time. I waited in social distant waiting room. John came in and explained problem, cost to More

by CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wentz
Apr 30, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

CH, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear that John provided you with a positive experience here at Dick Scott Chrysler Dodge Jeep Ram. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 22, 2020

Great service and friendly people.Will recommend all my Great service and friendly people. Will recommend all my friends there. Place is very clean and they did fallow the social distance. Thank you ve More

by altinmuca2003
Recommend Dealer
Yes
Employees Worked With
Joe Nall
Apr 22, 2020 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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