Dick Scott Chrysler Dodge Jeep Ram - Service Center

Service was great! I took my Jeep Compass in for an oil change and it's 30,000 mile check up, and I was greeted at the door, my car was taken, I was given a completion t I took my Jeep Compass in for an oil change and it's 30,000 mile check up, and I was greeted at the door, my car was taken, I was given a completion time, got a call back at exactly the time promised, and the car was waiting for me outside, clean, and with the keys ready for me to leave. What more can a customer possibly ask for. Awesome service! I'll be back! More

Dealership kept me informed throughout the process and was clear on their instructions due to social distancing. All aspects of the experience are positive, Great job! was clear on their instructions due to social distancing. All aspects of the experience are positive, Great job! More

I was able to get an oil change appointment quickly at a time I wanted. The service took as long as they said...about 45 mins. Happy! time I wanted. The service took as long as they said...about 45 mins. Happy! More

It was a great relief that the service department was able to service my Jeep and install a new water pump, under the circumstances of covid19 .. thank you able to service my Jeep and install a new water pump, under the circumstances of covid19 .. thank you More

Service Visit Made online appointment. Arrived and took my at scheduled time. I waited in social distant waiting room. John came in and explained problem, cost to Made online appointment. Arrived and took my at scheduled time. I waited in social distant waiting room. John came in and explained problem, cost to fix and estimated time to complete. Results were all that he explained. More

Great service and friendly people.Will recommend all my Great service and friendly people. Will recommend all my friends there. Place is very clean and they did fallow the social distance. Thank you ve Great service and friendly people. Will recommend all my friends there. Place is very clean and they did fallow the social distance. Thank you very the hard work More

Went in for an oil change. 3 hours later they give me my keys back. I’m no rocket scientist but I dont believe an oil change should take over an hour. I also asked if they could check why my power steering keys back. I’m no rocket scientist but I dont believe an oil change should take over an hour. I also asked if they could check why my power steering is out and my check engine light is on and they wanted to charge me 100 for each diagnostic check totaling 200 dollars to plug a computer in the car to check. I will never go here again. It is my opinion that they’re price gouging their customers. The woman that waited on me was very nice she tried to accommodate me to the best of her ability but I understand that she is only doing her job so my rating of this company is completely separate from my rating of her. More

Awful experience. No response from dealer except for continuously seeking a review. I anticipate this review will generate a call, at which point I will be told that the service manager, or sales manage continuously seeking a review. I anticipate this review will generate a call, at which point I will be told that the service manager, or sales manager will be in contact shortly. This part won’t happen. More

Very nice. Took good care of me in a stressful situation. Got my car all fixed up as fast as possible. Staff were all helpful. Got my car all fixed up as fast as possible. Staff were all helpful. More

service dept. everybody goes above and beyond to solve any issues I have. Thank you to the service dept. for hopfully solving an on going issue I was having. everybody goes above and beyond to solve any issues I have. Thank you to the service dept. for hopfully solving an on going issue I was having. More