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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,317 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,317 reviews

May 02, 2024

Enjoy working with Tim, he is great at communicating with the Customer, and has great customer service skills... More

by wildtsblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ferrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tim met your expectations. Thank you again for choosing Dick Scott Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 30, 2024

the dealership handled my business very fast and organized. I went in and they had the car already cleaned and papers were just waiting for signatures. More

by jjryntz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neeko George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bone, Renee Adams, Paul Hastings
Apr 30, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 30, 2024

Always a great buying experience at the Dick Scott dealership in Plymouth, MI. Marcus Turner and the Sales Team made the buying and delivery processes very easy and answered all my questions. They gav More

by Ilaconcas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Mabery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 26, 2024

Quick, clear, kind. Domenic made the step by step easy. Bought my first truck from Dick Scott in 2002 and keep coming back 22 years later. More

by johnirwinfaunce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domenic Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you, John! Here at Dick Scott Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 23, 2024

Wow I was in and out with my new jeep in the matter of minutes it felt. Chris was a big help and such a gentleman. I am excited to drive around this summer in my new jeep…. Thank you again Chris. More

by andrea3699
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carrier
Apr 23, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with great service. We thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 22, 2024

Extremely helpful, fast, and efficient. Would definitely recommend to those looking for a good used car. More

by jlussier9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domenic Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 21, 2024

We have done business with Dick Scott before and have always had great service. Christ was wonderful in answering all our questions and I was able to drive it off the lot the same day! More

by ammart78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Carrier
Apr 22, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 18, 2024

Done business with them for years. Great service, knowledgeable sales staff. Marcus Turner made the process very easy!! More

by Lilricky734
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review! We're thrilled to hear about your positive experience with Marcus. Your satisfaction is our top priority, and we look forward to continuing to serve you with excellence. If you ever need anything, please don't hesitate to reach out!

April 18, 2024

Great sales and service! Everyone there goes out of their way to take care of you. I am a repeat customer and will continue to be. More

by Tboyscott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 16, 2024

Worst service experience in 40 years. They should almost be criminally charged for this transaction. To start with the quotes look like they are from a guy working out of his garage, they More

by ramhead
Recommend Dealer
No
Employees Worked With
Kyle Turmon
Apr 17, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ilir Lako

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