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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,317 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
Contact Dealership

684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,317 reviews

July 19, 2024

Dominic was great to deal with! He was friendly and professional. He kept us updated and was in contact with us with any updates. I highly recommend him to anyone looking for a car! More

by speeding1178
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that Dominic had the opportunity to provide you with great service. We thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 07, 2024

They were professional and personable. I always felt they wanted to help me. They made it possible for me to get the car I wanted. More

by brandy.gray814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Mabery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carrier
Jul 08, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Hi Brandy: Thank you so much for choosing Dick Scott Chrysler Dodge Jeep Ram! Please let us know if we can be of any more assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 06, 2024

Domenic is a truly nice guy. He was helpful. Sales manager was not fun to deal with. Knowing this market is crazy and knowing the truck needed some work as it is pre owned, he st More

by ayoussef85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Mabery
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 05, 2024

Salesman was nice. Sales manager and whoever certified the vehicle not my favorite people. Purchased a certified used vehicle that once I got it home realized the drive More

by Gregory.ladley
Recommend Dealer
No
Employees Worked With
Domenic Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ferrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, Gregory, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Scott

July 04, 2024

Love Jeeps in general. Good place, great and helpful salesman. I would recommend. Thank you. More

by NAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Here at Dick Scott Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 02, 2024

Domenic Tucci was A1. We appreciate him expediting our sell fast especially with us being out of town! The whole staff was professional and kind. I think they were just More

by joyaparker40
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Domenic Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with Domenic and our team. We're glad to hear we delivered such a great experience! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

July 02, 2024

The experience was great. Chris was the best salesman I ever met.i will tell my friends to visit the dealer and buy a car for themselves. More

by dzr71926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carrier
Jul 02, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are very happy to hear that Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 21, 2024

Everyone I dealt with at Dick Scott was friendy and helpful. Chris spent a lot of time finding the car that fit my needs and reviewing what all the buttons and toggles did. I will definitely go back More

by clemensjandd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neeko George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carrier, Paul Hastings
Jun 23, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

It's great to hear that Chris was able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 19, 2024

Everything was very professional, no surprises. The entire process was painless and I was treated very well. I wound recommend to anyone!!! More

by nanciwallace62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Nanci, we are delighted to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

June 19, 2024

It was a pleasure working with Bill and Dick Scott dealership. Car was detailed in and out and communication was easy and painless. Bill was transparent and it was a great experience working with hi More

by mikedcarney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Stamper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Bill here at Dick Scott Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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