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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,335 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,335 reviews

January 07, 2022

Daniel is the best he helped me out with no credit at all he’s the best thank you so much i definitely recommend him to anyone he’s omg great I’m so excited thank you so sooo much Daniel I love his work ethi More

by Brionacollins3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hawat
Jan 07, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new purchase, Briona! Thank you so much for taking the time to leave us this fantastic, five-star review. We are very happy to hear that Daniel provided you with such a positive experience! We can't wait to share your fabulous feedback with Daniel and our crew! We sincerely value your business, Briona. We look forward to having you as one of our valued customers for years to come. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 07, 2022

He is an amazing dealer great work ethic and always get the job done. Make everything possible and leaving every customer with a smile. More

by Kayanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hawat
Jan 07, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

Kayanna, Thank you so much for taking the time to share your feedback with us. Daniel and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 06, 2022

Rose was very helpful. We were not approached right away and made to feel like they were hovering over us. We were given the time we needed to make the right decision for us. More

by JACIELJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Mabery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Dick Scott Chrysler Dodge Jeep Ram! Congrats on your new purchase, and let Rose or our team know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 06, 2022

Great people, great friendly staff and service. Had a great experience.Thank You So Much More

by portersfirearms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Walter
Jan 07, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind words, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 05, 2022

Fantastic people and experience! From walking in to driving away with exactly what I wanted it was perfect. I appreciate it More

by fisherkristine69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Walter
Jan 05, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 31, 2021

I reached out to this dealership regarding a car they had for sale. It was being sold "as is" obviously meaning something needed to be fixed with the car. I reached out to this dealership SEVERAL times, aski More

by Sack36
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It was all online. I didn't work with anyone specifically
Jan 17, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. You can reach us at CSManager@DickScott.com with your name and vehicle you inquired about.

December 30, 2021

The staff was friendly, and Larry W was awesome. I'm very happy with my lease. More

by KIT060971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your review! We are Glad Larry made your purchase experience so great and hope you love your new vehicle!

December 30, 2021

The experience was professional,& painless I would definitely refer anyone looking for a great car buying experience I was listened to and all my questions was answered I’m completely satisfied with t More

by Clarktamika87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Hawat
Jan 02, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 29, 2021

The GM was even down to Earth when I leased my 2019 Ram and we talked and shook hands. Salesman Bedford will be my Salesman at Dick Scott as long as they keep sailing Ram Trucks. I live in another ci More

by EDHEARD17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review! We are glad everything went well with your purchase and Antwone provided such excellent customer service. We hope you enjoy your new vehicle and look forward to your next visit with us!

December 28, 2021

Received friendly service. Truck we ordered came in quick. Rose was fast to respond to any questions we had. More

by AKIB13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Mabery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear Rose and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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