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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,335 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,335 reviews

March 07, 2022

Joe D was really helpful & patient with me ☺️ He is the best thank you! BJ More

by jbrielle23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Mabery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bone, Sherita Mayes, Joe Daquano
Mar 08, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad Joe provided such a great purchase experience. We hope you enjoy your new vehicle for many years!

March 04, 2022

It was like pulling teeth when I asked to have the locking wheel lug nuts to be taken off an left in vehicle. Was told there was 5 black Grand Cherokee s on lot , when showed up an hour later there wa More

by marklazarski
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bone
Mar 04, 2022 -

marklazarski responded

Forgot to mention , the first text I received for a survey about my experience, ( was told by Jason Scott that it wasnt really a survey but a pre whatever he said, even tho it asked for my opinion was already filled out with a forgery of my signature

March 04, 2022

Awesome service, no pressure to buy, and fast checkout. Vehicle priced to buy with no haggling. More

by tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Stamper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review, Tim! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 04, 2022

I am very pleased with my new car. Joe is absolutely amazing. The process was not long at all. I’d recommend Dick Scott DCJR to whoever is looking for a vehicle. Thank you all so much. More

by Jasmine Reese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Daquano
Mar 07, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you, Jasmine, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Joe and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 04, 2022

Dick Scott did a great job repairing my 2010 PT Cruiser. In January, my left front tie rods broke. (Thank you, potholes!) The dealership dealt with the insurance and supply chain issues, and got me back More

by lejones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Mar 04, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are very happy to hear that our team was able to help and that we provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 04, 2022

I am 23 just bought my first car and the whole process was really quick and easy. More

by luvpanther99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Walter
Mar 07, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 25, 2022

Great experience leasing a Jeep Grand Cherokee L through Dick Scott Chrysler Dodge Jeep Ram with Marcus More

by KVANLUVEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marcus met your expectations. Thank you again for choosing Dick Scott Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 22, 2022

Dick Scott dealership has always gone the extra mile to make sure I get a car at the price point I desire. Great people to work with More

by COACHNIMMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 21, 2022

The experience was great. Marcus Took great care of me. Got me into my new truck quick and painlessly. More

by DCOVEL1409
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

Here at Dick Scott Chrysler Dodge Jeep Ram, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the truck they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 19, 2022

I was there TODAY IN A BAD SPOT and I am telling you. !!! Rose and John were there to help ME .. and that’s exactly what they did. John made sure of it. Rose busted her butt making sure I drive everythin More

by PIPESKL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JOHN AND ROSE
Feb 21, 2022 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for choosing Dick Scott Chrysler Dodge Jeep Ram! Congrats on your two new purchases, and let us know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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