Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,319 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,319 reviews
March 23, 2022
Marcus was outstanding! We worked together to get the exact vehicle I wanted. Delivery was smooth and he followed up after the sale to make certain everything was as I expec We worked together to get the exact vehicle I wanted. Delivery was smooth and he followed up after the sale to make certain everything was as I expected. The entire team at Dick Scott was helpful and supportive. The paperwork was quick and straight forward. More
by GOLF.1965
Verified Customer
March 22, 2022
Very clean, everyone was very professional and helpful, antwon was very helpful, jason has been alot of help with us antwon was very helpful, jason has been alot of help with us More
by EMILY.NAVAS
March 20, 2022
My salesperson, Sherita, did a great job. I could not have been happier with the entire process. I could not have been happier with the entire process. More
by JBielak
March 15, 2022
Happy and content with my experience with my salesman Jerry at Dick Scott. He was on top it from the time I pulled into the parking lot to view my new Jeep, to the moment I left after signing all the pap Jerry at Dick Scott. He was on top it from the time I pulled into the parking lot to view my new Jeep, to the moment I left after signing all the paperwork. He was a pleasure and went above and beyond to ensure I was happy and my Jeep was there. As a customer who walked in with financing secured, I do feel the financing manager could have shown a more pleasant attitude to a new customer such as myself that was firm in using my own financing. I wasn’t allowed to place a deposit on the vehicle I had intended on purchasing for whatever reason. Being in a car accident and no choice but to purchase a new vehicle. You would think at such a pricey purchase, care, concern and courtesy would be extended from a manager to a new customer. However, Jerry’s wonderful service allowed me to focus on having a smooth transition. And I value that, not only as a customer but also a Stellantis worker. Thank you Jerry for being amazing! Go See Jerry Walter!!! More
by Y U All N
Employees Worked With
March 07, 2022
Joe D was really helpful & patient with me ☺️ He is the best thank you! BJ best thank you! BJ More
by jbrielle23
Employees Worked With
Other Employees :
Jason Bone, Sherita Mayes, Joe Daquano
March 04, 2022
It was like pulling teeth when I asked to have the locking wheel lug nuts to be taken off an left in vehicle. Was told there was 5 black Grand Cherokee s on lot , when showed up an hour later there wa locking wheel lug nuts to be taken off an left in vehicle. Was told there was 5 black Grand Cherokee s on lot , when showed up an hour later there was none , settled for a down grade lower than wanted an waited from Friday till Monday to obtain it even tho dealer had since 1130am Friday to retrieve it from a dealer 40 min away. Also there was potatoe Chips under the driver seat as someone was eating and dropped . The whole experience was not pleasurable . More
by marklazarski
March 04, 2022
Awesome service, no pressure to buy, and fast checkout. Vehicle priced to buy with no haggling. Vehicle priced to buy with no haggling. More
by tim
March 04, 2022
I am very pleased with my new car. Joe is absolutely amazing. The process was not long at all. I’d recommend Dick Scott DCJR to whoever is looking for a vehicle. Thank you all so much. Joe is absolutely amazing. The process was not long at all. I’d recommend Dick Scott DCJR to whoever is looking for a vehicle. Thank you all so much. More
by Jasmine Reese
March 04, 2022
Dick Scott did a great job repairing my 2010 PT Cruiser. In January, my left front tie rods broke. (Thank you, potholes!) The dealership dealt with the insurance and supply chain issues, and got me back In January, my left front tie rods broke. (Thank you, potholes!) The dealership dealt with the insurance and supply chain issues, and got me back on the road! I have never had a bad experience in over thirty years as a customer. More
by lejones
Employees Worked With
Jim McCloud
