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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,303 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,303 reviews
January 20, 2011
i was treated far better than expected and everybody was friendly and helpful and i believe a very professional job also enjoyed the expirence. i could not ask for anything more they even asked if i needed friendly and helpful and i believe a very professional job also enjoyed the expirence. i could not ask for anything more they even asked if i needed a ride wow !!!!!!! what a difference of what i used to get at a dealer thank you More
by rrron5
Employees Worked With
allan
January 14, 2011
After having terrible luck with several salespeople/dealers many years ago, I stumbled upon Larry with Dick Scott. I let him know that I thought car salesman were shady & a dime a dozen. salespeople/dealers many years ago, I stumbled upon Larry with Dick Scott. I let him know that I thought car salesman were shady & a dime a dozen. I told him if I thought he was not being fair or honest I would just go on down the road to the next dealer. (I wasn't very nice.) Larry accepted the challenge (me)& we have been together for 3 cars now. He has been honest, fair and friendly. I am a single Mom with 4 kids and am not the most car savvy person. Larry always listens to what I need/want and tries to make it happen. He genuinely makes me feel that it isn't ALL about making the sale. Even in this economy. He never seems to be annoyed even when I drag all of my monsters into the dealership with me. The whole office is geared towards customer satisfaction. That is painfully obvious by the stacks of letters from the staff inquiring if you are happy with the service provided. I have used the dealership for oil changes and warranty work. They are quick, polite and do quality work. Larry and the rest of the gang at Dick Scott Dodge are outstanding!! I would definitely not go to any other dealership. More
by chinnk
January 14, 2011
After leasing a Dodge Journey I expereienced two mechanical issues. The first was a "ticking" sound in the engine. After that, my vehicle developed a "squealing" noise. Joe and his staff kept me mechanical issues. The first was a "ticking" sound in the engine. After that, my vehicle developed a "squealing" noise. Joe and his staff kept me informed on the status of the work and also provided for a rental vehicle while my car was in for repair. The ticking noise required Joe and his staff to work in conjunction with the Chrysler engineers. Needless to say the vehicle could not be repaired the "same day" but was completed in a reasonable time frame when considering the nature of the repairs. There was a forty page bulletin in regard to the squealing noise my vehicle was making. I have not had a recurrence of either issue since receiving my vehicle back from the service department.(in late November). More
by 99tigger
Employees Worked With
Joe Prokes, Service Manager, Joe Prokes
