Dick Scott Chrysler Dodge Jeep Ram

I've rated Dick Scott Chrysler Dodge Jeep Ram of Plymouth all FIVES/GREAT service due to their friendly and efficient customer service. Laurie, on the phone, was super friendly and answered all of my questi all FIVES/GREAT service due to their friendly and efficient customer service. Laurie, on the phone, was super friendly and answered all of my questions and followed up with me to keep me updated. They quoted me and I decided to go with most of the service (i.e. the required repair) and they weren't pushy about getting all of it done. The service was done in a couple of days and it looks great! Joe and another couple of employees made sure I was satisfied when I picked up my jeep and the bill/paperwork was very organized and all ready for me upon pick up and the invoice was presented in a nice folder. My jeep was detailed inside and I was provided a small sample of touch up paint, which was a very nice touch. I'd keep coming back with super service like I experienced this time! Thank you, Kari Knoll More

Mr Scales was an excellent sales rep for your company.We came in to "look" at the new 2011 cars & ended up driving one home.Kudos to mr Scales for a great experience. Tony also made it his priority to take came in to "look" at the new 2011 cars & ended up driving one home.Kudos to mr Scales for a great experience. Tony also made it his priority to take care of the dollars & cents end of things, making everything seem like a breeze. Thank You all. We look forward to a continued business relationship with Dick Scott !!! Mr & Mrs EC Dunlap More

I did not purchase my PT Cruiser from Dick Scott. I was unhappy with the service at the dealership I purchased the car from and the next dealer I tried for service also. So, after several years (and 75,00 unhappy with the service at the dealership I purchased the car from and the next dealer I tried for service also. So, after several years (and 75,000 miles) with no service, I had some real issues that needed to be addressed. Checking the dealer reviews I saw a lot of satisfied responses from Dick Scott cutomers and I scheduled my work at the Plymouth Road dealership. Add me to the list of satisfied customers; their service department is fantastic. They provided a loaner for me to use. They completed the work on time. I knew in advance what the price would be. Everything they worked on is as it should be, it feels like I have a new car and it even came back clean. I would not consider going anywhere else for service for this vehicle. More

I came in to LOOK at a Jeep Compass and compare it to the Chevy Equinox. The first car I saw was the one I ended up with. It had everything I was looking for. I was uncertain if I could turn in my GM leased Chevy Equinox. The first car I saw was the one I ended up with. It had everything I was looking for. I was uncertain if I could turn in my GM leased vehicle with a different company. Dan Hamblin took care of the whole deal! He was GREAT! I got a very fair price. I did not want to put any money down on the lease. Dan worked with his mgr. and worked up a deal that was within my budget. He was very knowledgable and helpful. He explained all the details to me, showed me the car, all it's options and how they worked. He took me over to the service dept. and introduced me to Harley Wood. Harley explained how the service dept. operated. Quite frankly, I am flabergasted that I drove home that night in a Jeep Compass!!! It fit me - where the Equinox did not and Dan made it so EASY to seal the deal. I had been driving GM products since 1976. VERY satisfied Thea Howell More

customer for the past 15 years at same dealer, always leave with a deal. Not pushy, give you time to think and make sure you are happy with decision. Anthony at the dealer on ann arbor road in plymouth leave with a deal. Not pushy, give you time to think and make sure you are happy with decision. Anthony at the dealer on ann arbor road in plymouth when out of his way to make sure i got what I was looking for in a car. Great Job. More

Sales: I LOVE Dick Scott Dodge. My husband & I have Leased/Purchased several vehicles from Antwone Bedford over the past 5 years. We would not go to anyone/anywhere else for this. Antwone is great, he Leased/Purchased several vehicles from Antwone Bedford over the past 5 years. We would not go to anyone/anywhere else for this. Antwone is great, he: listens to what you're looking for, makes suggestions, is very friendly, has a great attitude, is never pushy, makes you feel like you're family. I recommend Antwone to all my friends & family. All of our leases/purchases through Antwone have been nothing but great experiences. Service: When we take our vehicles in for service we deal with either Mike Torres or Darrell Scott. Both are great! The really listen to you & are extremely friendly. All of our service experiences have been great. I wouldn't take our vehicles anywhere else because of these two people. These three people are what keeps my husband & I coming back to Dick Scott Dodge time after time. They are the reason why I recommend them & the dealership to everyone I know. When you get great service you want to pass it on! More

Working with Joe was a pleasure. I went shopping for a dodge nitro and he made things so effortless and closed my deal with ease because I had no car to get to work. He was very friendly and straight up I dodge nitro and he made things so effortless and closed my deal with ease because I had no car to get to work. He was very friendly and straight up I would buy another car from this dealership based on his service. More

I love our new minivan and am happy that we purchased it from Dick Scott. I have called and left 2 messages for Antwone, both of which he did not return. The first message was to set up a date to have our m from Dick Scott. I have called and left 2 messages for Antwone, both of which he did not return. The first message was to set up a date to have our minivan polysteel protected (whatever it's called) and I had to call back another time to ask if he had received my message and set up a date. My second message was about our Satellite and our Navigation system. I left this message about 2 weeks ago and have yet to receive a return call from Antwone. I am very disappointed and feel that all he cared about was making a sale. It is my experience that a good salesperson will be responsive to the customer's needs before, during and after a sale. This is how they get return customers and referrals from customers. While I will probably go back to Dick Scott to purchase another vehicle in the future, I will NOT return to the same salesperson, nor will I refer any friends of family to Antwone. More

My service rep was very courteous and knowledgable. Generally most service dept's don't know how to treat women, but Darryl didn't assume I knew nothing about cars or talk down to me because I am a wom Generally most service dept's don't know how to treat women, but Darryl didn't assume I knew nothing about cars or talk down to me because I am a woman. He was very courteous, knowlegable and treated me with the utmost respect. I appreciate how he handled my service visit and would definitely send others to the Dealership. Thank you for the opportunity to give praise where it is due. Respectfully, Tina Marie Hille More

1000 times better than my last experience purchasing. From the time I emailed about ordering a car I was told the truth. I never felt like I was being cheated or taken advantage of. Once the car was orde From the time I emailed about ordering a car I was told the truth. I never felt like I was being cheated or taken advantage of. Once the car was ordered I was told it would be delivered in 8 to 10 weeks. It was. Every week Jim Scott emailed me an update which I appreciated. Easy to deal with Met my needs No pressure F&I Manager was great More