Dick Scott Chrysler Dodge Jeep Ram

From the first phone call inquiring about pricing all the way to when I picked up my vehicle, the service I received was fabulous. Darrell Scott was very knowledgable and courteous. I felt the price was fa way to when I picked up my vehicle, the service I received was fabulous. Darrell Scott was very knowledgable and courteous. I felt the price was fair and there were no surprises. Would highly recommend Dick Scott for service to anyone. I will go back for all future service issues. More

I dropped off my Jeep for service at 7am without an appointment and was promptly written up. I used the convenient dealer shuttle to get home. Harley called me back around 2pm in the afternoon with an appointment and was promptly written up. I used the convenient dealer shuttle to get home. Harley called me back around 2pm in the afternoon with an estimate for the repair and I approved it. Just to verify the estimate, I called around to a few other shops, and found the price to be similar to what other shops would charge. My vehicle was ready at the promised time the next day. Everything was repaired properly and my Jeep is running great. Since my Jeep was already in the shop, I asked them to change the oil and this is the only part of the service that I had any complaints about. The price was $35, which is not great for a vehicle that only holds 4 qts. of oil, but I figured it was saving me some time. But for that price, I would think they would top up any of the other fluids (like most of the oil change shops will), but that was not the case. They only do a "Fluid level inspection" and they didn't even check the air pressure in my tires. I guess this is a little nit-picky, but sometimes the little things make all of the difference. Other than the oil change, I am completely satisfied with my experience and I will probably go back to this dealer for service in the future. More

In general, very good service. However, I initially was requesting a silver vehicle and the black vehicle on the lot was all that could be found. I question how hard an attempt was made at trying to locat requesting a silver vehicle and the black vehicle on the lot was all that could be found. I question how hard an attempt was made at trying to locate the vehicle I wanted in silver - or at the very least they could have maybe communicated their efforts better. Originally when I went in they located two silver cars at another dealer. You were going to swap with them. The next day when I was supposed to take delivery of my new vehicle, I was told the other two silver cars were already sold and my only choice was to take the black one on your lot! I now have a black vehicle which I am still happy about however it wasn't my initial choice and was left feeling as though something happened and ultimately they wanted to push inventory on your lot. More

Tyler was very professional, and friendly. He did a very good job finding vehicles in my price range that also met & exceeded the standards that I was looking for. good job finding vehicles in my price range that also met & exceeded the standards that I was looking for. More

despite the confusion with construction i drove into the service garage with no hassle and was promptly written up. surprisingly it didn't take very long for them to call and tell me my vehicle was ready. t service garage with no hassle and was promptly written up. surprisingly it didn't take very long for them to call and tell me my vehicle was ready. thanks More

They held my car for 2+ days. They could not replicate the problem so no repair was done. There was no cost for which I was happy. My unhappiness stems from the fact that they called once to tell me that the problem so no repair was done. There was no cost for which I was happy. My unhappiness stems from the fact that they called once to tell me that they received my car from the tow truck but them never called me again. I had to call them on 4 different occassions looking for information. Each time they said they would call me back with more info but there was never a call. I felt as if they were not paying any attention to my car because of the lack of communication. Everyone I dealt with were very nice and professional. They just need to work on their communication of what is going on. More

I had not purchased a car from a dealership in over 20 years. I was nervous. However, I have to say this was a very pleasant experience. Amber was great. She was friendly, not pushy and I felt like sh years. I was nervous. However, I have to say this was a very pleasant experience. Amber was great. She was friendly, not pushy and I felt like she treated me very honestly and fair. The car is great, the price was great, everything was great. It was a very smooth and easy transaction. I can't wait until I need another car - I will definitely go back to this dealership!!! More

Lindsey was very friendly and didn't try selling me anything that I wasn't interested in. Once I made the decision to come in and purchase the vehicle I was in and out in less than an hour. They were v anything that I wasn't interested in. Once I made the decision to come in and purchase the vehicle I was in and out in less than an hour. They were very quick and friendly. I will be recommending Dick Scott Dodge and Lindsey Burns. More

Lindsey was great, my experience was wonderful. I got the SUV that I wanted and I will recommend Dick Scott. The people there made me feel very at ease. the SUV that I wanted and I will recommend Dick Scott. The people there made me feel very at ease. More

My 2007 Jeep Wrangler was going through an excessive amount of oil. I was adding a quart of oil every 750 miles. Mike Torres, in the service department, suggested starting an oil consumption test. Af amount of oil. I was adding a quart of oil every 750 miles. Mike Torres, in the service department, suggested starting an oil consumption test. After multiple (regular) visits to the service department and an attempted correction (PCV valve), it was determined that a short block replacement was required. Dick Scott provided a very nice rental vehicle for my family to use during the week long repair. It has been about three weeks (and 500 miles)since the short block replacement and everything is working great. My experience with the Dick Scott service department has been positive, productive and an effeciant use of my time. I recommend Dick Scott's service department without reservation. More