Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I was interested in an Audi TT Quattro Convertible they were selling; was told it had a brandnew engine and all service performed. Luckily, I took it to my own mechanic (a classy outfit specializing in Eur were selling; was told it had a brandnew engine and all service performed. Luckily, I took it to my own mechanic (a classy outfit specializing in European cars) and learned that a) the engine was most certainly not new: the aluminum parts weren't shiny anymore (it takes a long time for those to go dull), there was oil puddling in places (perhaps a leak, perhaps not), while the top looked brandnew (shiny stuff put on), the bottom didn't, and, most conclusively, the timing belt was almost gone -- that happens around 90K b) the car had a horrible maintenance record -- while the seller, Lindsey, told me she had "personally watched" them change all fluids, some of the drain plugs were actually corroded in (steel and alu, probably unfixable), hence no trans oil change etc. COULD have been performed. c) there was considerable rusting on the undercarriage and some other places, in part because some weld seams had been bent up and were collecting water. When I brought it back and offered to buy it for the asking place minus the cost of the repairs needed to make it a "reliable car" (my mechanic's words), they refused to even acknowledge that they had misrepresented the vehicle. An email to management got no reply. Stay away. More
Used Dick Scott Collision to repair my 2010 PT Cruiser. (Some ditz backed into me.) I took it in, they ordered parts, received them the next day, and had it repaired overnight. Excellent job, no trace of (Some ditz backed into me.) I took it in, they ordered parts, received them the next day, and had it repaired overnight. Excellent job, no trace of the accident, looks great. They also detailed the entire car. I am just thrilled with the result. More
Staff was very friendly and informative. They provided expedieted service while keeping us informed. Overall, the experience was great and I would recommend this dealership to my friends and family. Th expedieted service while keeping us informed. Overall, the experience was great and I would recommend this dealership to my friends and family. Thanks More
Lindsay was energetic, efficient and polite. She assisted us in the search of a used vehicle of our description and found that vehicle within a short period of time. She promptly returned telephone assisted us in the search of a used vehicle of our description and found that vehicle within a short period of time. She promptly returned telephone calls and made the entire experience pleasant. Jason Scott was extremely helpful in 'sealing the deal' and Eric Roundy made the financial end quick and easy. More
The Sales Representative (Lindsey Burns) was very friendly, took car out for a drive and decided to buy. The service went smooth! Dick Scott even processes the license plate for you and called when t friendly, took car out for a drive and decided to buy. The service went smooth! Dick Scott even processes the license plate for you and called when they arrived. Lindsey even put the plate on for you! More
My trip to Dick Scott's auto dealership was to assess and repair damage to under carrage panels, located beneath the engine bay, on my 2005 Dodge Magnum. The shop manager, Rick, quickly noted the problem ar repair damage to under carrage panels, located beneath the engine bay, on my 2005 Dodge Magnum. The shop manager, Rick, quickly noted the problem area and identified the parts needed for the fix. Parts were ordered an appointment was made the repair was performed and I was on my way for a reasonabel charge. All the staff were polite and professional during my brief visit. More
I brought my vehicle in to the collison shop for repairs. I explained how I was paying for the repairs out of my own pocket. I was concerned about the price of having to rent a car to get back and forth to w I explained how I was paying for the repairs out of my own pocket. I was concerned about the price of having to rent a car to get back and forth to work. Pam at the collision shop referred me to Enterprise, which worked out great. Rich accomidated me by having a 'rush' put on the repairs, so I wouldn't have to be out a lot of money on a rental. The overall experience was great. I will not go anywhere else! Not to mention, this was (by far) the cheapest estimate I received for the repairs......I had 3 total. Great job!!! Thank you!! More
We came in with our daughter to purchase a car. We met Lindsey who was very friendly and knowledgeable about the car we were interested in. She made all of us feel at ease and took alot of time with us. Lindsey who was very friendly and knowledgeable about the car we were interested in. She made all of us feel at ease and took alot of time with us. We also would like to mention Eric Roundy who did our financing. He is a very nice person, and also was very easy and related to us in a non-pressured manner. He arranged our financing for us, and let's face it, financing is usually the most stressful part of the car purchasing process. This was such a pleasurable experience, I will be sure to recommend your dealership to my friends and will consider returning for future vehicle purchases. More
I took my vechicle to this dealership on 10/2011 because my car died. The service guy asked what happened, and I told him, "All of a sudden my power steering went and then my car died." It ended up being my car died. The service guy asked what happened, and I told him, "All of a sudden my power steering went and then my car died." It ended up being my fuel sensor, but they charged me twice because they said they had two different problems - power steering and car dying. I paid $160 to get it out with no work done. Everyone said it's a given the power steering goes when the car dies - it's only one issue. Icing on the cake was when I asked if they could patch the tire while it was there, and they told me there was nothing wrong with it, they just put air in it. I took it to Belle Tire from there and they patched my tire - due to a nail. Seriously - you can't even identify a nail in a tire! Then they sent a survey to my house saying that if I had any problems to contact the dealership and not fill out the survey. I did that, Joe Prokes called me back and said he would refund the money, but won't return any calls. Needless to say, my money was never refunded. I would not recommend this dealership to my worst enemy!!! More
Lindsey was friendly, extremely knowledgable, and found us the perfect car based on all of our wants/needs. She was very personable and easy to work with and made our car shopping experience a breeze. We h us the perfect car based on all of our wants/needs. She was very personable and easy to work with and made our car shopping experience a breeze. We had looked at several dealerships and none compared to Lindsey's positive attitude, knowledge of cars (specifically the Dodge Grand Caravan we purchased), and her efficiency, as we took home our car the same evening we came in to test drive it! I HIGHLY recommend her to anyone in the market for a used car! More