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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,317 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,317 reviews

November 11, 2013

Dan was awesome. This was my furst brand new car and he was very willing to help me thru the process. He showed me everything about the car. I told him what I wanted and he found me a car that was even che More

by jkuderik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hamblin
Nov 12, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your first new car! We are so happy to have been a part of your experience of picking out your first new car! We hope you enjoy it for many years to come!

November 09, 2013

We entered Dick Scott Dodge simply to see what our options were for purchasing a new car. We met with Dave and we were sold. Not only did I get a vehicle I wanted, I also got it in my price range. Dav More

by mel5f2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Dart! Thank you so much for taking the time to leave such a kind review of your experience!

November 08, 2013

The reason I rated Dick Scott Jeep so high is because of Dave Hamel. I am a returning customer to Dave and when I came in to the dealership he knew who I was, what my preferences are and immediatley started More

by BruceThousand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much Bruce for taking the time to leave such a wonderful review. We appreciate your high recommendations! Enjoy your new vehicle!

November 08, 2013

While searching for a used vehicle, I can across a 1997 Ford Explorer loaded with under 39,000 miles. Too good to be true, I thought. So I had a friend meet me at the dealership to check this car out. To o More

by aasalamy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to tell us about your experience with our Dealership! Congratulations on your new vehicle! We hope you are out enjoying new Explorer!

November 07, 2013

Dave Hamel was a pleasure to work with. He went far above expectations to make sure our purchasing experience was wonderful. Will definitely reccomend him, as well as Dick Scott to friends and family. More

by Spector2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hamel
Nov 12, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience with Dave and our Dealership!

November 07, 2013

Donnie was very helpful and knowledgeable. He had the car I wanted all ready when I arrived which was helpful when driving a distance. I was very pleased with the whole experience. More

by audraj
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Johnson
Nov 12, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your kind Review! We know your time is valuable and are glad to hear that you were happy with your purchase experience! Enjoy your new vehicle!

November 01, 2013

Worst car shopping experience ever at this dealership.Found car I wanted online, called and asked specific questions regarding condition (pet, smoke odor, dents, dings ect), was told it was in More

by YumYum78
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
*
Jan 24, 2014 -

Dick Scott Chrysler Dodge Jeep Ram responded

First and foremost, I would like to personally apologize for the treatment you received. I always stress to my sales staff to try and describe all vehicles over the phone as accurately and honestly as possible. You may have spoken to our call center or an internet specialist when you called. Unfortunately, they are not as familiar with our vehicles as our sales staff. In regards to the condition of the vehicle when you came to drive it; we pride ourselves on the condition of our vehicles on the lot. Although our vehicles are pre-owned, they are cleaned and maintained as a new vehicle. I am not aware of any vehicles in the condition described and would welcome a chance to talk with you in order to determine exactly which vehicle you described. In regards to the service records; all of the work on our vehicles is performed by factory certified technicians in our service department and the service records are kept in that department. We perform a full safety inspection and required maintenance on all vehicles offered for sale. Your experience suggests that, in the case of the vehicle you came to see, this did not happen. I would welcome a chance to discuss this with you further to determine the vehicle in question. As for the treatment you received from my staff; I do not take any complaint towards unsatisfactory treatment lightly. We train our staff to be knowledgeable on our vehicles, courteous and honest with our customers and efficient and thorough with the presentation and sale of vehicles. If you would please call me to discuss, I could appropriately handle the training or retraining of my staff. Again, I want to apologize for your inconvenience and poor experience. If there is a way I can remedy this situation for you and maybe regain your business in the future, I would appreciate the opportunity. Dave Askew Pre-Owned Sales Manager 734-451-2110

October 31, 2013

Larry Welsh and Jason Scott worked with us to get the vehicle we wanted, the price we were looking for as well as the finacing we needed. Very professional and friendly! More

by jheins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 04, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle. We are glad to have been able to help you find exactly what you were looking for and make your buying experience with us such a success!

October 29, 2013

eric roundy and his schooled to be con man employee's.sold me a car that was full of problems and papers from dealer said it was cleared of any problems and had an 126 point inspection done my More

by jay ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
eric roundy,all the service crooks., Joe Prokes, Harley Wood, Eric Roundy
October 21, 2013

Great experience. Eric and Jim were informative and honest about the vehicles I looked at and worked hard to get the deal done. Jason also expedited the credit process. I will definitely be coming ba More

by CPaterra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy
Oct 29, 2013 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are happy to have helped make your buying experience so quick and easy!

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