Dick Scott Chrysler Dodge Jeep Ram

Very dissatisfied Overpriced and not willing to negotiate! Made a reasonable offer and the used car sales manager was rude by insinuating the asking price was out of my Overpriced and not willing to negotiate! Made a reasonable offer and the used car sales manager was rude by insinuating the asking price was out of my budget, and they could find me something cheaper if i couldnt afford the vehicle i was looking at. When infact the vehicle was totally overpriced. I purchased the exact vehicle but new for just $5000 more than what they were asking for a 2 yr old vehicle with 36000 miles.. and it wasnt from dickscott! More

Great Dealership to buy a car from! Our sales person Holly Marks was friendly, knowledgeable and a great person to work with. I would refer my family and friends to see Holly if they n Our sales person Holly Marks was friendly, knowledgeable and a great person to work with. I would refer my family and friends to see Holly if they needed a new car. More

Great sales experience with everyone involved at Dick Scott Like any major transaction we had a few bumps and grinds a long the way. Joe was the best to work through all the stuff. We never felt hustled or rus Like any major transaction we had a few bumps and grinds a long the way. Joe was the best to work through all the stuff. We never felt hustled or rushed or pushed like soo many other car salespersons. Joe please stay your honest helping self - it will take you far!! Jay & Sherry Towar More

Forced to use them again - then Called Chrysler! 2nd poor review - 2nd bad experience. I purchased a new 2014 Jeep Cherokee Trailhawk. The sales experience was super! Unfortunately, I received Safe 2nd poor review - 2nd bad experience. I purchased a new 2014 Jeep Cherokee Trailhawk. The sales experience was super! Unfortunately, I received Safety Recall P37 – Rear Suspension Shock Absorbers must be replaced. I made an appointment with Service at Dick Scott. When I got there the man checking me in - said "what do you want?" ...What do I want? Excellent customer service that's what I want. Dick Scott Service checked the rear suspension and told me that my vehicle needed work, but they did not have the special tools. They asked that I call back. I called back every week for about 6 weeks, then the service department said, kept claiming my vehicle was fixed ! IT WAS NOT...because they put that in the system, other dealers could not help me. I called Chrysler and they immediately told me to go to another dealer. I found out today that the "special tool" needed was something that the Dealer must purchase at their expense and because a few number of 2014 Cherokee's are affected, Dick Scott did not buy the tool. They told me they were waiting for Chrysler to deliver it. Liars, they put my life in danger by letting me drive around in with a SAFETY recall all the time I thought they were working on it, they were not!!! I guess like GM, saving a few bucks is worth the risk of the drivers ! More

Pleasantly persistent and helpful A few months ago I was in the market to lease a Hemi Charger. I wasn't in a hurry and had been to a few dealerships driving 300s and Chargers, trying A few months ago I was in the market to lease a Hemi Charger. I wasn't in a hurry and had been to a few dealerships driving 300s and Chargers, trying to make up my mind. But I was busy at the time and leasing the car was not a top priority. Joe got my business because he always stayed in touch, offering assistance, without being obnoxious about it. Far from it, he was very helpful from start to finish. Joe is relatively new to the game, which is a good thing, he doesn't possess the cynical, jaundiced attitude often shared by long-time car salesmen. When it came to delivery, Joe got me in and out of the store as quickly as possible while still managing to show me the service and other departments. I referred another customer to Joe and they couldn't be happier. Go in to the store and ask for him, you won't be disappointed! More

Review of service Dan was great to work with. Friendly, & knowledgeable . Great selection. Only thing I would like to see is to give new leases or purchases a full ta Dan was great to work with. Friendly, & knowledgeable . Great selection. Only thing I would like to see is to give new leases or purchases a full tank of gas. I only received a quarter with my new lease. More

Great Service! Two of my three Jeeps have been through Dick Scott and I've been very satisfied every time. A huge thank you to Dan Hamblin and his excellent customer Two of my three Jeeps have been through Dick Scott and I've been very satisfied every time. A huge thank you to Dan Hamblin and his excellent customer service. He makes the process so easy! More

Horrible expierence Will never buy a car from this dealership ever again. I secured my own financing, knew what I wanted, because I have had bad experiences at other dea Will never buy a car from this dealership ever again. I secured my own financing, knew what I wanted, because I have had bad experiences at other dealerships The salesman had 3 days to get the car ready for me. When I come to sign the paperwork he tells me that he just found out today it needed an abs module and I would have to bring it back. Big inconvenience since I am a single mom. So I drive off. The inside of the car was dirty. I called back to dealership stating car was making funny noise the salesman blamed it on the module. So I let it go. I got a call the part was ready. After car was fixed still making noise. Called back came back in couldn't find anything wrong. Wanted to keep car overnight I refused. They put me in a loaner and detailed my car which was awesome. Around 5 pm called to see if my car was ready and was told it was being kept overnight. Customer service horrible. I will never I repeat never go back to this dealership ever again and would never recommend a female to go there ever. More

Best car buying experience yet! In looking for a new vehicle, I stumbled upon Dick Scott. David Hamel there far exceeded my expectations. He was knowledgable, efficient, and helped g In looking for a new vehicle, I stumbled upon Dick Scott. David Hamel there far exceeded my expectations. He was knowledgable, efficient, and helped get me exactly what I wanted. Without any of the usual pressure! He was a pleasure to work with, and made the entire experience fun and enjoyable. I would highly recommend David and the staff at Dick Scott to anyone, and I certainly will be sending my friends and family there. I love my new Jeep Cherokee and will certainly be going back for my next purchase! A+++ More

Purchase As a senior with an aged and handicapped husband , we would like to thank Holly Marks for our worry free experience in the purchase of our new 2015 D As a senior with an aged and handicapped husband , we would like to thank Holly Marks for our worry free experience in the purchase of our new 2015 Dodge Journey , could not ask for a better buying experience , would also like to Thank Jason Little for the thoughtful way he handled our financing , More