Dick Scott Chrysler Dodge Jeep Ram

Excellent service. Very quick reply. Purchased a used Jeep Cherokee. Received an excellent deal. Was able to finalize everything the same day. Overall very pleased with the sales person, Purchased a used Jeep Cherokee. Received an excellent deal. Was able to finalize everything the same day. Overall very pleased with the sales person, financing and the service received. More

Very timely and an overall great experience. I have given an excellent rating because of the level of service I received. They were very prompt and courteous upon my arrival. They went over my ve I have given an excellent rating because of the level of service I received. They were very prompt and courteous upon my arrival. They went over my vehicles concerns and needs. The price was very competive and the services were done in a timely manner. Overall great experience. More

Terrible service I brought our jeep in for a part recall and oil change. When I first checked in I thought it was going to be great service because the associate was v I brought our jeep in for a part recall and oil change. When I first checked in I thought it was going to be great service because the associate was very pleasant and helpful. I asked him if they would also put some air in a particular tire and he said it would be taken care of. He also advised me that he would call me when it was ready. Over five hours later I called for an update and got his voicemail. He returned my call an hour later and informed me it would be ready in 30-45 minutes. He told me not to come pick it up until he called again. Three hours and several attempts to contact service later, we finally had to speak with someone in a separate service center not even located on the property to get answers. They were unable to reach anyone in service either and had to call us back. They finally informed us that the jeep had been ready for hours and we were not informed due to a miscommunication. We were able to make it fifteen minutes before they closed to pick it up but then had to stand around because it wasn't even ready. The service agent assigned to us didn't even talk to us about what was done or even greet us. He had someone else take us straight to the cashier so he did not have to talk to us. When I finally got the vehicle back they had not pumped up the tire. They also had bolted their own advertisement frame to our license plate without asking, which I will now have to remove. More

double price then quote They gave me quote price for transmission flush $ 300 but they charged $500..they have to give correct qoute price before service ..Anyway never had They gave me quote price for transmission flush $ 300 but they charged $500..they have to give correct qoute price before service ..Anyway never had issue with service. More

Worst Customer Service After having my Durango serviced at Dick Scott Dodge in Plymouth for the fourth time for the same problem, they forgot to tighten the lug nuts. After having my Durango serviced at Dick Scott Dodge in Plymouth for the fourth time for the same problem, they forgot to tighten the lug nuts. More

great new truck Worked with both Jacin Lohman and Jason Scott and got a great deal on a lease for a 2015 Ram 1500 4x4 with the Big Horn package. Love the new truck Worked with both Jacin Lohman and Jason Scott and got a great deal on a lease for a 2015 Ram 1500 4x4 with the Big Horn package. Love the new truck More

Very happy with my recent experience. I went to the dealership on Saturday and lucky for me, I was met by one of the best sales people I have worked with in years, Jasin Lohman. I went to the dealership on Saturday and lucky for me, I was met by one of the best sales people I have worked with in years, Jasin Lohman. More

Excellent Car Buying Experience 5 Stars Just purchased a new 2015 Dodge Charger. Staff was professional and excellent overall experience. Recommend to anyone looking or a new / u Just purchased a new 2015 Dodge Charger. Staff was professional and excellent overall experience. Recommend to anyone looking or a new / used vehicle. Thank you: Eric & Jack. Don & Natalie. More

Purchase a 2015 Grand Cherokee We went to Dick Scott to work with Dan Hamblin as he was the sales personal we purchased our first Grand Cherokee in 2011. Dan was very aware of our We went to Dick Scott to work with Dan Hamblin as he was the sales personal we purchased our first Grand Cherokee in 2011. Dan was very aware of our time, never had us wait and met our needs. He searched for several days for a exterior and interior color we requested. We traded our 2011 for a 2015 and worked out a fair deal. The transaction paperwork was prepared and the vehicle exchanged was flawless. My wife and I were very pleased working with Dan who made the process painless. More

Very happy with my new vehicle I have had several vehicles from Dick Scott, but I have to say this by far was the easiest and best experience. I was contacted to upgrade my vehicle I have had several vehicles from Dick Scott, but I have to say this by far was the easiest and best experience. I was contacted to upgrade my vehicle as I had been many times. I was told that I could get a new vehicle with a lower payment. I had been down that road before and was unable to upgrade. I went to the dealership thinking that I would listen to the sales pitch and leave disappointed. I was pleasantly surprised when my sales representative, Casey Rose told me I would be able to trade my 2010 Journey (basic model) in for a 2015 Journey R/T (with many upgrades) and that my payment would be $50 less than my current payment. How often does your car payment go down? I am saving money and enjoying my new vehicle. Thanks Casey! More