Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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oil change After receiving a scheduled oil change, the oil change warning alarm comes on every time the car is started. Also, the car was not washed after servic After receiving a scheduled oil change, the oil change warning alarm comes on every time the car is started. Also, the car was not washed after service. More
Very Pleased and would Highly Recommend I needed winter tires and as usual, Rob Goodlow was extremely helpful in making sure I not only got what I needed but I got the best price too. Rob ga I needed winter tires and as usual, Rob Goodlow was extremely helpful in making sure I not only got what I needed but I got the best price too. Rob gave me the information I needed to make sure I got what was best for me and my needs. While I waited, I also spoke with Jacin (I believe this is his name - has a beard & wears a fedora) in the showroom. Although I bought my car used from another location, Jason has great knowledge about my car and has helped me understand more what it offers. WITHOUT QUESTION, the friendliness and helpfulness of these two guys makes me want to buy my next car from Dick Scott - something I would not say about the 4 dealerships I've dealt with in the past. More
Excellent Rob was professional and informative in educating on the cost-effective and convenient option of selecting the synthetic oil service program. He was Rob was professional and informative in educating on the cost-effective and convenient option of selecting the synthetic oil service program. He was professional and the service was performed quickly. I would highly recommend Rob in particular. More
mostly good Vehicle was returned to me with 20 psi per tire, I find this unacceptable. Brand new vehicle with 4000 miles on it. Light on and bell ringing low tire Vehicle was returned to me with 20 psi per tire, I find this unacceptable. Brand new vehicle with 4000 miles on it. Light on and bell ringing low tire as I left, I returned and service filled them all. It was in for oil change and rear bearings, maybe they lowered the pressure to see if it was the tires making the bearing noise. I found it odd that they were all at 20psi. But I had never checked psi before, but the idiot light and bell never went off before. More
Great service Harley was extremely helpful!!! He kept us informed with the repair.We would recommend Harley to are family and friends. I trust Harley when he tells Harley was extremely helpful!!! He kept us informed with the repair.We would recommend Harley to are family and friends. I trust Harley when he tells is what we need to repair. More
no problem It was time for me to turn in my lease vehicle and Ricky Perez found me a new truck.No problem, no hassle. I had my truck that day and was on my way. It was time for me to turn in my lease vehicle and Ricky Perez found me a new truck.No problem, no hassle. I had my truck that day and was on my way. More
best dealership This is a great dealership I would recommend them to anyone I haven't had better service in my life I love this dealership They were able to get This is a great dealership I would recommend them to anyone I haven't had better service in my life I love this dealership They were able to get me a vehicle More
Excellent and thorough in all aspects. This is my third purchase with Dick Scott. My first car was purchased, and the second and third were leased. My overall experiences with the dealers This is my third purchase with Dick Scott. My first car was purchased, and the second and third were leased. My overall experiences with the dealership have been excellent and that is the reason I have returned each time. Jacin Lohman was my salesman. He was very friendly, informative and answered all my questions. (which were many). He set up my Sirius radio with my favorite stations, connected my iphone in order to make it hands free as well as explained many other features of my Jeep Cherokee. I have called him several times after my purchases and he was very helpful in answering all my questions. I highly recommend Dick Scott and Jacin Lohman and would definitely use them again. More
First Vehicle Purchase This is the first time that I have ever purchased a vehicle from Dick Scott Dealership. I had one concern regarding the Odometer Statement Form which This is the first time that I have ever purchased a vehicle from Dick Scott Dealership. I had one concern regarding the Odometer Statement Form which indicated the actual mileage on my vehicle was 68 but in reality my purchased had 240 miles on the odometer. This matter has not been resolved by the Dick Scott Dealership. Because of Dick Scott Dealership has not address this discrepancy, I will not purchase another vehicle from this dealership. However, I am completely satisfied with my 2016 Chrysler 300S> More
BS and half truths un necessary delays second time this happened schedualed an oil change took truck there on time they found 3 recalls on truck plus the lock modual i told them that was i second time this happened schedualed an oil change took truck there on time they found 3 recalls on truck plus the lock modual i told them that was in need of repair did the 3 recalls found the door lock needed a part to late in the day to get part till next day... No problem I said keep it over night just have it by 11:00 AM as I need it then. Was told no problem part to arrive first thing in AM will call me by nine or ten at the latest.I called at 11:30 AM no body new anything about the status of the truck called back five time same run around. how ever one person told me he saw it in the lub area before ten AM so it should be done but call ms service person to check. each time I called I continually got service persons voice mail as phone rang for several times after calling constantlly from 1:00 am till 2: 30 with no answer i told my wife to just take up there I will get someone else to change the oil. When I got there know one knew anything finnaly my service person came by and told me the people who are waiting for an oil change are serviced first. I told him no problem, just get my truck someone else can change the oil. He said just wait ten minutes it should be done. then I had to wait 10 more minutes for the paper work to come at the pay window. some fellow who saw me waiting said he new the truck and he was sure it was done he would go get the paper work he did i thanked him and paid for the oil change . this time was way bettor than the last time that took 3 days and they never even washed the truck! this time it was still driping very cleen. More