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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,318 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,318 reviews

December 09, 2015

oil change After receiving a scheduled oil change, the oil change warning alarm comes on every time the car is started. Also, the car was not washed after servic More

by GLENN2AND
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Stephen Sanborn
December 09, 2015

Very Pleased and would Highly Recommend I needed winter tires and as usual, Rob Goodlow was extremely helpful in making sure I not only got what I needed but I got the best price too. Rob ga More

by Ertman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow, Jacin Lohman
Dec 09, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are happy to have had the opportunity to earn you business in our Service Department and when the time comes look forward to working with you to find the right new vehicle to fit your needs.

December 09, 2015

Excellent Rob was professional and informative in educating on the cost-effective and convenient option of selecting the synthetic oil service program. He was More

by GREG9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow
Dec 09, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Rob was able to assist you with your recent service visit and that we were able make your time with us quick and easy. Thank you for your recommendation! We look forward to your next visit with us!

December 09, 2015

mostly good Vehicle was returned to me with 20 psi per tire, I find this unacceptable. Brand new vehicle with 4000 miles on it. Light on and bell ringing low tire More

by RADACHY53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service rep Rob had it taken care of right away. Thank you to him.
Dec 10, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments and I apologize for your inconvenience. It is our standard procedure to check all vehicle tire pressure before leaving service and I would like to extend my sincere apology that your vehicle was returned to you without being checked. Thank you for bringing this to our attention. We value your business and thank you for bringing this to Rob's attention so that it could be corrected right away. Sincerely, Butch Martin - Service Manager - 734-451-2110

December 09, 2015

Great service Harley was extremely helpful!!! He kept us informed with the repair.We would recommend Harley to are family and friends. I trust Harley when he tells More

by NALEZYTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Wood
Dec 10, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind comments! We are glad Harley was able to assist you on your recent service visit and appreciate your recommendation. We look forward to your next visit with us!

December 09, 2015

no problem It was time for me to turn in my lease vehicle and Ricky Perez found me a new truck.No problem, no hassle. I had my truck that day and was on my way. More

by charlie868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez
Dec 10, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new truck! We are glad Ricky was able to find you what you were looking for! We hope you enjoy your new truck!

December 08, 2015

best dealership This is a great dealership I would recommend them to anyone I haven't had better service in my life I love this dealership They were able to get More

by roadrunner6965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Zito
Dec 17, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We appreciate the opportunity to have earned your business and hope you enjoy your new vehicle!

December 05, 2015

Excellent and thorough in all aspects. This is my third purchase with Dick Scott. My first car was purchased, and the second and third were leased. My overall experiences with the dealers More

by metsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacin Lohman
Dec 09, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulation on your new Jeep Cherokee! We are glad Jacin was able to assist you with all your vehicle needs during and after the delivery of your vehicle. We appreciate your loyalty and hope you enjoy your new Jeep!

December 02, 2015

First Vehicle Purchase This is the first time that I have ever purchased a vehicle from Dick Scott Dealership. I had one concern regarding the Odometer Statement Form which More

by Hellcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricky Perez
December 02, 2015

BS and half truths un necessary delays second time this happened schedualed an oil change took truck there on time they found 3 recalls on truck plus the lock modual i told them that was i More

by DAVEWD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't no
Dec 18, 2015 -

Dick Scott Chrysler Dodge Jeep Ram responded

I apologize for your inconvenience and understand how valuable your time is. At Dick Scott Chrysler Dodge Jeep Ram, our goal is complete satisfaction. I would like the opportunity to respond to your concerns. Please call me at 734-451-2110 to discuss. Sincerely, Joe Prokes Service & Parts Director

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