Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The Real Deal Ricky Perez was great. I told him what I was looking for and the price I wanted to pay. He came through with flying colors. No surprises or hidden Ricky Perez was great. I told him what I was looking for and the price I wanted to pay. He came through with flying colors. No surprises or hidden charges, just honest to goodness professional service. I will be back! More
Great Service Great experience from start to finish. We leased two new vehicles with Rob, he was very friendly and knowledgeable about the project line. He bared Great experience from start to finish. We leased two new vehicles with Rob, he was very friendly and knowledgeable about the project line. He bared with us while we changed our minds on vehicles a few times and did a dealer trade to get us just the vehicle we wanted. More
Very efficient, helpful, knowledgable and extremely nice! We previously leased from another dealer and had problem after problem, so we chose to work with Dick Scott and it was a great choice to do so. From s We previously leased from another dealer and had problem after problem, so we chose to work with Dick Scott and it was a great choice to do so. From start to finish they were so very helpful and had my best interest in mind. We were turning in our first lease (ever) and I wasn't sure of my options for going further. I worked with Jacin, whom was very knowledgable on all my choices and let me decide which option I wanted to go with. He guided me through every step with ease and got me into my new truck same day. He was super kind and made the process a breeze! Also the finance officer (I believe it was Dan) was extremely helpful in making sure I understood any and all options for warranties and add ons for my vehicle. I feel like I blinked and was done he made is so easy :) Thank you both so very much!!! More
Outstanding Service Dan Hamblin knocked it out of the park for us once again. We buy personal and business vehicles from Dan. He operates with the upmost integrity and I Dan Hamblin knocked it out of the park for us once again. We buy personal and business vehicles from Dan. He operates with the upmost integrity and I do not shop anywhere else! He does exactly what he says he's going to do. He takes his time explaining the entire process. I call Dan with the vehicle we are looking for and then he returns my call with a delivery date and time. I don't have to worry about the details because I know he is always working with my best interest in mind!! Great job Dan!! More
Excellent Service Marcus made what can be a stressful process very seamless and stress free. I'd highly recommend him as your Sales Rep, I know I'll be back to see him Marcus made what can be a stressful process very seamless and stress free. I'd highly recommend him as your Sales Rep, I know I'll be back to see him!!!! More
Highly Recommend! It was a pleasure working with Marcus. Right away he made us feel at ease, didn’t over promise anything and I felt as though he genuinely wanted to ma It was a pleasure working with Marcus. Right away he made us feel at ease, didn’t over promise anything and I felt as though he genuinely wanted to make sure we were taken care of. I would definitely work with Marcus again and I highly recommend him to anyone looking for a great experience. More
Salesman kept his promised I didnt have the best credit. Salesman asked what kind of car i wanted and how much i wanted to pay. He told me i would be driving soon, and now im dr I didnt have the best credit. Salesman asked what kind of car i wanted and how much i wanted to pay. He told me i would be driving soon, and now im driving my 200! More
I should've got a second opinion on the trade in and the car I should've got a second opinion on my trade in and the car I bought, next time I will, just to make sure I was getting the best deal. I should've got a second opinion on my trade in and the car I bought, next time I will, just to make sure I was getting the best deal. More
best dealership new car purchase Best dealership new car purchase. Holly Marks was very helpful. Made the purchase easy. She was very patient and knowledgeable. She has a great sense Best dealership new car purchase. Holly Marks was very helpful. Made the purchase easy. She was very patient and knowledgeable. She has a great sense of humor. More
Recall and Repair hassles Repair #1 - We brought the car in for an oil change, and the next day a cosmetic part fell off the bottom of the car. We brought it back in and were Repair #1 - We brought the car in for an oil change, and the next day a cosmetic part fell off the bottom of the car. We brought it back in and were told that DS would cover the labor, but that we were responsible to pay for the $180 part. Recall - We received letters about a recall, so we called to schedule the service. However, DS told us 3 times that they could not perform the recall service because they didn't have the parts. Who is supposed to order these parts? We called other dealers and they said of course they had the part and to come on it. We called DS a 4th time, and were finally scheduled to service the recall item. Repair #2 - When our car was in for the recall, we told the service area that the car makes a thump noise when shifting from 1st to 2nd gear. They said they would look at it. When we picked up the car, they told us all was fine. Driving home, the shifting from 1st to 2nd was even worse. Apparently no test drive was done. More