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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,319 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,319 reviews

March 19, 2016

Dick Scott is First Class! Always a pleasant experience. Jacin Lohman is great to work with. Customer Service Dept. is timely and friendly. Been getting my families vehicles fr More

by DCLANCY828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacin Lohman
Mar 25, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business! We hope you are enjoying your new vehicle!

March 15, 2016

great service Antwone is by far the best salesman I have worked with in a car buying sense, he is truthful and easy to deal with. I told him what I was looking for More

by TMMARINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad Antwone was able to find you exactly what you were looking for! We hope you have been enjoying your new vehicle!

March 05, 2016

Best Experience in a Dealership in Years! From initial phone contact with David Starzyk to final paperwork completion with Justin Baxter the experience was the best ever. This team had everyt More

by ramgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Baxter , David Starzyk
Mar 25, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad your purchase was quick and efficient and hope you have been enjoying your new Ram!

February 20, 2016

All costs not disclosed Dealer was very poor at disclosing all costs of a sale when they wanted to make a deal. They blame the customer for not knowing all details and are no More

by Chrysler
Customer Service
Recommend Dealer
No
Employees Worked With
Other Employees : Dan Hamblin, Jacin Lohman, Amber Mullins, Eric Roundy, Holly Marks, Wendy McComb, Dan Powers, Bob Borkowski, Chris Thomas , Ricky Perez, Rob Merritt, Dominic Zito, Michael Guilbault, Jack McKenna , Candy Megahed , Burt Hudson, Joesph Daquano, Darren Korby, Rodger Dowdell, David Starzyk
Mar 25, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments. At Dick Scott Chrysler Dodge Jeep Ram, our goal is complete satisfaction and exceptional service to all our customers. We take all comments and concerns seriously and apologize for your less than satisfactory experience. I would like the opportunity to personally respond to your concerns. Please contact me at 734-451-2110 to discuss. Sincerely, Jason Scott General Manager

February 06, 2016

Worst Service Ever Had to have 3 visits in a month to repair 2009 Jeep Heater each time involved me obtaining a rental for 2 to 3 days when they paid for 1 rental ( whic More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley Wood
Mar 25, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments. At Dick Scott Chrysler Dodge Jeep Ram, our goal is complete satisfaction and exceptional service to all customers. We are disappointed you were not provided with the superior customer service our dealership strives to show our customers. We take all comments and concerns seriously and apologize for your less than satisfactory experience. I would like the opportunity to personally respond to your concerns. Please call me at 734-451-2110 to discuss. I look forward to hearing from you. Sincerely, Joe Prokes Service & Parts Director

February 05, 2016

Excellent Deal and Friendly Staff We came in to Dick Scott to look at a new Town&Country and were offered a remarkable deal on a new lease. Alexa Wade helped us with the lease and was More

by dreclark79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Town & Country! Thank you for your kind comments and we hope you enjoy your new Town & Country!

February 04, 2016

Excellent experience I returned to Dick Scott to purchase my 4th vehicle from them. Holly was very helpful and knowledgeable. Jason Scott worked with me on the pricing a More

by matt44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Marks
Feb 05, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Ram! We are glad to have had the opportunity to work with you again and hope you enjoy your new Truck!

January 30, 2016

The salesperson, Marcus LLoyd, was extremely helpful. I went into the dealership and was approached by Marcus Lloyd and he was extremely helpful and informative throughout the whole process. I took tim More

by plymouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind comments! We are happy Marcus made your buying process so easy. We hope you are enjoying your new vehicle!

January 28, 2016

Best dealer experience ever! This was my 5th vehicle I've purchased and This was my first time purchasing from somewhere else and I'm so happy I ventured elsewhere. I am upset I h More

by Kayleigh10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin in finance and Eric, Dan Hamblin
Feb 05, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Journey! We are glad Dan was able to find a perfect fit of both vehicle and price. Thank you for your kind comments and we look forward to working with you again in the future! We hope you have been enjoying your new Journey!

January 22, 2016

Felt Like FAMILY!!!! Went in to price, NOT PURCHASE a Town and Country. Marcus made us feel like family from the moment we walked in the door. In the past when purchasin More

by rthompson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind comments. We are happy that Marcus was able to make your buying experience so comfortable. We appreciate the opportunity to have earned your business and hope you and your family are enjoying your new Town & Country!

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