Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Dick Scott is First Class! Always a pleasant experience. Jacin Lohman is great to work with. Customer Service Dept. is timely and friendly. Been getting my families vehicles fr Always a pleasant experience. Jacin Lohman is great to work with. Customer Service Dept. is timely and friendly. Been getting my families vehicles from Dick Scott for over 15 years. More
great service Antwone is by far the best salesman I have worked with in a car buying sense, he is truthful and easy to deal with. I told him what I was looking for Antwone is by far the best salesman I have worked with in a car buying sense, he is truthful and easy to deal with. I told him what I was looking for and what price i needed and he delivered, multiple times in that last few years for me. will not buy a car from anyone else. More
Best Experience in a Dealership in Years! From initial phone contact with David Starzyk to final paperwork completion with Justin Baxter the experience was the best ever. This team had everyt From initial phone contact with David Starzyk to final paperwork completion with Justin Baxter the experience was the best ever. This team had everything ready to go, didn't waste any of our time and delivered a pristine new RAM exactly as promised. In less than a half-hour of my time, I went from skeptic to believer, and was a new 2016 RAM owner! More
All costs not disclosed Dealer was very poor at disclosing all costs of a sale when they wanted to make a deal. They blame the customer for not knowing all details and are no Dealer was very poor at disclosing all costs of a sale when they wanted to make a deal. They blame the customer for not knowing all details and are not willing to admit their own shortcomings. The dealer should pride themselves on customer service. Won't be doing business here any longer and Chrysler just lost a customer. Should not even get 1 star. More
Worst Service Ever Had to have 3 visits in a month to repair 2009 Jeep Heater each time involved me obtaining a rental for 2 to 3 days when they paid for 1 rental ( whic Had to have 3 visits in a month to repair 2009 Jeep Heater each time involved me obtaining a rental for 2 to 3 days when they paid for 1 rental ( which was like pulling teeth to get ), it was ready in 24 hrs still the heater did not work. Was told I was responsible and charged for radiator flush approx $125.00 the last flush I was charged $180.00. Every communication with the service rep Harley was disappointing, even when he would see you walking up to the desk he stayed on his PHONE searching or texting I don't know which, never answered his phone always had to leave a message, very hard to do when your on 12 night shifts. Jeep not washed,They can't get rid of you fast enough. Just poor customer service!! Went to use my windshield washer fluid sure enough broken I could not stomach going back there, got it repaired ended up they didn't replace a seal and left 2 screws out securing it. $ 120.00 out of pocket again. More
Excellent Deal and Friendly Staff We came in to Dick Scott to look at a new Town&Country and were offered a remarkable deal on a new lease. Alexa Wade helped us with the lease and was We came in to Dick Scott to look at a new Town&Country and were offered a remarkable deal on a new lease. Alexa Wade helped us with the lease and was a pleasure to work with. She made the experience very easy and comfortable. I would highly recommend seeing Alexa Wade for your next new Chrysler, Dodge or Jeep at Dick Scott. More
Excellent experience I returned to Dick Scott to purchase my 4th vehicle from them. Holly was very helpful and knowledgeable. Jason Scott worked with me on the pricing a I returned to Dick Scott to purchase my 4th vehicle from them. Holly was very helpful and knowledgeable. Jason Scott worked with me on the pricing and I was able to drive a way with an new Ram and a great deal. I would highly recommend Dick Scott to anyone in the market for a vehicle. More
The salesperson, Marcus LLoyd, was extremely helpful. I went into the dealership and was approached by Marcus Lloyd and he was extremely helpful and informative throughout the whole process. I took tim I went into the dealership and was approached by Marcus Lloyd and he was extremely helpful and informative throughout the whole process. I took time to explain everything and make the transaction smooth and comfortable. I would definitely recommend Marcus Lloyd and the Dick Scott dealership to a family member and friends and that sais a lot. More
Best dealer experience ever! This was my 5th vehicle I've purchased and This was my first time purchasing from somewhere else and I'm so happy I ventured elsewhere. I am upset I h This was my 5th vehicle I've purchased and This was my first time purchasing from somewhere else and I'm so happy I ventured elsewhere. I am upset I hadn't been to Dick Scott prior to this last time because I've been missing out on such great service and dedication to making sure I'm 100% satisfied! From the minute you walk in the doors everyone was on their feet it felt like one big team there everyone looked out for one and other! I told Dan the sales guy I dealt with what I needed and my price range and he worked and came back with great news! I was so impressed with how quick everything went, everyone made me feel like I was the only one there with how quick everything got done. I was in and out with my new car in less than an hour! Dan also gave me a complete run down of my car showing me all the cool features my new Journey had to offer! I can't wait to go back and purchase another vehicle from them! More
Felt Like FAMILY!!!! Went in to price, NOT PURCHASE a Town and Country. Marcus made us feel like family from the moment we walked in the door. In the past when purchasin Went in to price, NOT PURCHASE a Town and Country. Marcus made us feel like family from the moment we walked in the door. In the past when purchasing/leasing vehicles I have always felt like I was getting half truths and being SOLD. With Marcus, immediately I felt he had our best interest in mind. He had even had a tablet at the ready full of cartoons to keep our two year old entertained!!! He worked with us and made us comfortable to the point we felt ready to purchase on the spot. We talked about family and kids. He was GENUINE. As a person in sales professionally that is a CHARACTERISTIC lost in the world of sales. As they say "you BUY from people you like." I could not have met a guy that is more likable. I am a very LOYAL person. After that experience my loyalty is with Marcus and Dick Scott. More