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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,319 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,319 reviews

August 08, 2016

Awesome experience I couldn't have asked for a better experience with leasing my vehicle . Dan Hamblin went above and beyond in providing awesome customer service. Eric More

by kjh531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Hamblin, Eric Roundy
Aug 09, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business and hope you enjoy your new vehicle!

August 03, 2016

Great service This is my second lease through them and I wouldn't go anywhere else. They treat you like family. They are attentive and do a great job of finding you More

by NikeGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Roundy, Ricky Perez
Aug 04, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad to have had the opportunity to work with you again on your recent vehicle lease. We hope you enjoy your new vehicle!

August 03, 2016

REBEL Great friendly place, Holly Mark's was a wonderful sales person. And thanks to Eric Roundy and Jason Scott for giving me a GREAT DEAL!!! More

by HOLLYMARK7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Marks
Aug 04, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are happy to have had the opportunity to work with you and hope you enjoy your new vehicle!

July 27, 2016

Comparison shopping ended here Rode my bike in for a couple test drives, Durango and Journey, and found what I was looking for in my Journey. Must have options of heated seats, lug More

by Jane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Antwone was able to assist you with all of your vehicle needs and make your purchase easy and informative. We hope you are enjoying your new vehicle!

July 27, 2016

Great experience Rob Merritt was our sales person and did an excellent job both explaining the products and getting us the best deal possible. My fiance and I leased More

by Rfeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Merritt
Aug 02, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on both of your new vehicles! We are glad Rob was able to assist you on your recent vehicle leases! We hope you are both enjoying your new vehicles!

July 25, 2016

Fast and friendly service Rob Merritt was friendly, worked hard to keep the payment in my budget and explained every amenity on the cars I test drove with ease. More

by KJFEENY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Merritt
Aug 02, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We hope you are enjoying your new vehicle!

July 23, 2016

Great Friendly Service FIrst time customer looking for a new vehicle and not only did Dan make me feel at home and like I had been purchasing cars there all my life, but the More

by pomp2299
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Hamblin
Aug 02, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle. We are glad to have had the opportunity to earn your business and hope you have been enjoying your new vehicle!

July 15, 2016

Forever Sat at salesman's desk for two hours to purchase a vehicle that I was paying cash for! xxx. Then when I went to pick the vehicle up they said they wan More

by timeisonmysides
Recommend Dealer
No
Employees Worked With
Heith Jacobson
Aug 02, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review and we apologize for any miscommunication. It was our understanding when you first visited our dealership that the pin number you were purchasing your vehicle with was a full employee number, not a friends and family pin number. This is why you were written up for the lower price. When you came back and presented a friends and family number, not full employee, that is when it was discovered that the pricing may need to be changed to reflect the difference in the discount. Since the deal was written up and we are here to make sure our customers are fully satisfied we made arrangements to keep your pricing the same at a loss to our dealership. While we understand that this mix up was slightly inconvient for you, we did go above and beyond to make sure you had the best experience at Dick Scott Chrysler Dodge Jeep Ram. We hope you will reconsider your 3 star rating for a higher rating based on your overall experience and treatment from our dealership staff. Thank you again for your purchase. We hope you have been enjoying your new Grand Caravan! Sincerely, Eric Roundy New Car Sales Manager

July 14, 2016

Just Amazing I was looking for a new vehicle to lease for my daughter who is in college with low price being the bottom line, as she will be making the payments. I More

by JDIMAYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Marks
Aug 02, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review. We are glad Holly was able to assist you with the recent lease for you daughter. We hope she has been enjoying her new Jeep!

July 14, 2016

New jeep Sales person was real nice and a great person to work with,very understanding and was willing to help out any way he could,i would defnitly come back More

by MATT.PERNAK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Merritt
Aug 02, 2016 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep. We are glad to have had the opportunity to earn your business and hope you have been enjoying your new Jeep!

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