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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,319 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,319 reviews
November 09, 2016
Excellent, personable, considerate, friendly. If ANYONE is looking for the most honest, friendly, considerate, dealership, in all of Michigan, they need to make a trip to, Dick Scott, (Chrysler Do If ANYONE is looking for the most honest, friendly, considerate, dealership, in all of Michigan, they need to make a trip to, Dick Scott, (Chrysler Dodge Jeep Ram) and check them out. If you want a Chrysler product, of any kind, you need to get to know these people. It could be the sales people, the service people, the BIG OLD BAD finance guy, or the operators who answer the phones. They are genuinely the most knowledgeable, and friendly, and courteous people you will ever meet. My salesperson was Antwone Bedford, for the 4th or 5th time. I can't resist, I keep coming back. VERY SINCERELY, Sandy More
by redwingsr#1
Verified Customer
November 09, 2016
Great experience It really was a great, no pressure experience for us! Everyone was very friendly, especially Jacin. He was very helpful, and quickly got us into a new It really was a great, no pressure experience for us! Everyone was very friendly, especially Jacin. He was very helpful, and quickly got us into a new car! More
by njbeck
November 08, 2016
Phenomenal The staff at Dick Scott Dodge made my experience seamless, efficient and over all hassle free.They're very friendly.and really aim to please. The staff at Dick Scott Dodge made my experience seamless, efficient and over all hassle free.They're very friendly.and really aim to please. More
by SHANNON
November 07, 2016
Terrible Customer Service Extremely poor customer service. I Leased a brand new Jeep that had a mark on the backseat and only 1 key fob. I was told they would order me a new se Extremely poor customer service. I Leased a brand new Jeep that had a mark on the backseat and only 1 key fob. I was told they would order me a new seat cover and second key fob right away. Never heard back from my salesman or the sales manager. Long story short, it took over a month to get the seat fixed and receive the second key and it only got taken care of after I got Jeep HQ involved. I will be going down the street to FoxHills for my future Jeep purchases and needs. More
by RWBAACK
November 02, 2016
Overall great experience Bob in sales was no pressure a nice easy buying and financing experience. The service department was quick to take care of an issue noticed after pur Bob in sales was no pressure a nice easy buying and financing experience. The service department was quick to take care of an issue noticed after purchase. I would recommend this dealership. More
by BRENONNE
Employees Worked With
Amber Mullins, Bob Borkowski, Kyle Comstock
November 01, 2016
LONGEVITY AND CONTENTMENT Ten years,multiple purchases,leases and service visits,always leaving with a smile and the firm belief that i could not have gotten a better business Ten years,multiple purchases,leases and service visits,always leaving with a smile and the firm belief that i could not have gotten a better business or friendlier experience anywhere else.These people really make you feel special .Great job! More
by JMLZFLORENCE
Employees Worked With
Other Employees :
Harley Wood, Jacin Lohman, Butch Martin, John Louis
November 01, 2016
Great experience Great service, very friendly. Spent time explaining the process, looked to match my price range. Will most likely return for more services. Will refer Great service, very friendly. Spent time explaining the process, looked to match my price range. Will most likely return for more services. Will refer people to this dealership. More
by JAAFER10
October 26, 2016
New Ram truck purchase Employees are friendly and not pushing to make sales. Holly Marks was very knowledgable and reviewed several vehicles to make sure the vehicle I purch Employees are friendly and not pushing to make sales. Holly Marks was very knowledgable and reviewed several vehicles to make sure the vehicle I purchased had all the option I wanted. More
by JDKALIL734
October 20, 2016
New lease of Jeep Compass Thanks so much to Antwone Bedford for putting me in a new lease of a 2017 Jeep Compass. He is outstanding and represents your dealership with professi Thanks so much to Antwone Bedford for putting me in a new lease of a 2017 Jeep Compass. He is outstanding and represents your dealership with professionalism and believes in total customer satisfaction. More
by rrunch6050
October 20, 2016
Happy, Happy, Happy Excellent assistance given to me and my husband from day one by Larry Welsh. Explained the purchase process and the car and the options available in Excellent assistance given to me and my husband from day one by Larry Welsh. Explained the purchase process and the car and the options available in terms that we could understand. More
by DUCZYNSKI
Employees Worked With
