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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,319 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,319 reviews

January 26, 2017

Look no more, go to Dick Scott! If you are looking for exemplary service, from a courteous team of experts who can answer your questions and make you feel special as you make this ve More

by CZANKOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Wood, Ricky Perez
Jan 26, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate you taking the time to rate your experience with us! We are glad to have had the opportunity to earn your business and hope you enjoy your new vehicle!

January 26, 2017

First Jeep! We really love our first Jeep - thanks to Jacin for helping us get the model and color we were hoping to get. Thanks again Jacin! More

by A HAPPY NEW JEEP OWNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Jacin provided you with the best experience and customer service! We hope you enjoy your new Jeep!

January 26, 2017

Got a great truck thanks My sales person Chris made the decision a great deal it was nice to have someone that help and cared to make sure I got what I wanted. So thank you More

by DJSBEAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Thomas
Jan 27, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Chris provided you with great customer service! We hope you enjoy your new vehicle!

January 26, 2017

Friendly environment All of the salesman were friendly and helpful. The only thing that I would change is the amount of finance people working. After agreeing to lease a More

by BRYANSJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Perez
Jan 27, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback We will use it to enhance our processes moving forward. We hope you enjoy your new vehicle!

January 23, 2017

excellent salesman Came in to lease a vehicle/Jacin listened to what I wanted and worked with me and took care of everything in a timely fashion Justin was great and More

by GRAND.THREE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacin Lohman
Jan 25, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Jacin and Justin provided you with great customer service! We hope you enjoy your new vehicle!

January 19, 2017

Awful Amber, Awesome Bob Let me start by sayng that our salesperson Bob was amazing. Very friendly. Told us local places to eat and some history about the town. And even came More

by FAMULAROD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber Mullins, Bob Borkowski
Jan 24, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback. At Dick Scott Chrysler Dodge Jeep Ram Pre-Owned Center our goal is complete satisfaction and exceptional service to all customers. We apologize you were not provided with the superior customer service our dealership strives to show our customers. We take all comments and concerns seriously. Our Pre-Owned Manager, Dave Askew, has been made aware of your experience in hopes to rectify the situation. He can also be reached at, 734-656-1166.

January 17, 2017

The Best Awesome! only had one little hiccup with my experience at dick scott! guess you could blame it on credit karma soft inquiries! but even then no big de More

by gb9393939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Perez
Jan 18, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are glad to hear that Ricky provided you with the best experience and customer service! We hope you enjoy your new vehicle!

January 12, 2017

Great Sales Staff, but Don't Assume on the Car Found the car I've been wanting for years. Darren was fantastic at answering questions and helping with the process. My one disappointment was that th More

by ChargerFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Korby
Jan 18, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback. At Dick Scott Chrysler Dodge Jeep Ram Pre-Owned Center our goal is complete satisfaction and exceptional service to all customers. We apologize you were not provided with the superior customer service our dealership strives to show our customers. We take all comments and concerns seriously. Our Pre-Owned Sales Manager, Dave Askew, has been made aware of your experience in hopes to rectify the situation. He can also be reached at, 734-656-1166.

January 12, 2017

Fast and easy Ricky was a pleasure to deal with. They had exactly what we were looking for. The lease deal was within our price range with no hidden extras. More

by taillardd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Perez
Jan 18, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Ricky provided you with excellent customer service and was able to find a vehicle to fit your needs and budget! We hope you enjoy your new vehicle!

January 11, 2017

Dan Hamblin -- Dick Scott in Plymouth, MI Purchasing or leasing a vehicle can be a stressful and overwhelming experience. Dan Hamblin at Dick Scott, was a pleasure to work with and is incr More

by C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Hamblin
Jan 12, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear that Dan could provide you with the best experience and customer service! We hope you enjoy your new vehicle!

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