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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

4.8
2,319 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,319 reviews

March 29, 2017

First Time buyer I had to get rid of my 97 dodge and I was very skeptical about the whole financing a car, but I was referred to these guys and they made the process e More

by HARRISMIMI22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Ricky Perez
Mar 30, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear you were provided with great customer service! We hope you enjoy your new vehicle and look forward to the opportunity to work with you again in the future!

March 25, 2017

nice honest and thorough a little bit of a long process but felt right at home and was well taken care of through out the whole thing. everyone was friendly and very thorough, More

by Duncan caddell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hamblin
Mar 28, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your comments. We are glad to have had the opportunity to work with you and hope you enjoy your new vehicle!

March 24, 2017

Beware of Amber Amber was very difficult to deal with. Made our expierence stressful. Mike and david were awesome though! Amber refused to fax paperwork to my bank af More

by TITUSHOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber Mullins, Dave Askew, Mike Canu
Mar 31, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

We apologize you feel that your dealings with Amber were difficult. We have discussed this matter with Amber in an effort to rectify the situation. The only paperwork she is aware of that was unable to be sent to your bank was the RD108 form. This form cannot be released prior to signing. However, she did contact your bank and was able to find that they were able to accept a purchase order to complete your loan. Having resolved this paperwork issue internally with your bank she was unaware that you had any unresolved issues. We would appreciate the opportunity to discuss your concerns further. Please contact our Pre-owned Sales Manager, Dave Askew at 734-656-1166 or DaveAskew@DickScott.com so that we can successfully resolve this matter.

March 20, 2017

Nan's new Jeep We ordered a new Jeep! The process was effortless. It was fun & easy. The whole staff at Dick Scott was wonderful, especially Jacin Lohman our sales p More

by Tgrobbel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacin Lohman
Mar 21, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Jeep! We are glad Jacin was able to make your purchase experience easy and fun! We hope you enjoy your new Jeep!

March 20, 2017

Best Day Ever! Everyone at Dick Scott is wonderful in customer service. They are extremely helpful! You won't find a better staff! Thank you for a great experience! More

by Elizabeth Cloak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacin Lohman
Mar 21, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We appreciate you taking the time to rate your experience with us and hope you enjoy your new vehicle!

March 16, 2017

Lease Ricky really gave us a great option for our situation! Very glad we came back to Dick Scott of Plymouth :) I love the lease we went with and look forw More

by CHEER4WARRIORS98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Perez
Mar 17, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Ricky was able to assist you in finding the right vehicle to fit your needs and hope you enjoy your new lease!

March 16, 2017

The sales manager made the process effortless I buy almost everything I can online, I like my purchases to be quick and effortless. I expected buying a new car to be a long drawn out experience a More

by LCOKER4457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack McKenna
Mar 17, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your review! We are glad to have the opportunity to work with you and are happy to have been able to make things as easy and convenient as possible! We hope you enjoy your new vehicle!

March 16, 2017

New durango Jack was a no pressure salesman , gave me info when needed , ended up having emergency surgery after my vehicle arrived and never got bothered with"wh More

by Pleasantly surprised
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack McKenna
Mar 17, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new Durango! We are glad Jack was able to provide you with great customer service. We wish you a speedy recovery and hope you enjoy your new Durango!

March 10, 2017

excellent Antwone is very makes the process so smooth. I was in and out of there within three hours.This is my fourth vechiicle i have got from him in 7 years More

by diebreaker1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate you taking the time to rate your experience with us and are glad to hear that Antwone provided you with great customer service! We hope you enjoy your new vehicle!

March 08, 2017

No fuss - good experience Walked in and Antwone was helpful from the start. Not the stigma of the normal vehicle sales pressure. Took the car for a drive and mutual deal was se More

by DRIDGE02
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Hamblin
Mar 09, 2017 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad that Antwone was able to provide you with great customer service and that our staff was able to make your purchase easy and efficient. We hope you enjoy your new vehicle!

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