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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,319 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,319 reviews
July 24, 2017
Above and beyond excellent customer service!!! Bob was extremely patient and understand as well as supportive in the purchase of my Dodge Challenger. My entire family buys vehicles from Dick Sco Bob was extremely patient and understand as well as supportive in the purchase of my Dodge Challenger. My entire family buys vehicles from Dick Scott! Dick Scott is by far thee best all around from Sales, service and customer support. If anyone is interested in purchasing a Dodge , Chrysler or Jeep, I wouldn't hesitate in referring them to Dick Scott!! Thank you More
by Candy Girl
Employees Worked With
Bob Borkowski
July 24, 2017
Great Experience! my experience went very smoothly and everyone at the dealership was very professional and knowledgable. I was very impressed with my experience at the my experience went very smoothly and everyone at the dealership was very professional and knowledgable. I was very impressed with my experience at the dealership. More
by RANDY25
Verified CustomerJuly 24, 2017
Great deal Got a great deal, several thousand lower than a competing dealership for the same vehicle. Will definitely work with dealership again. Did wind up usi Got a great deal, several thousand lower than a competing dealership for the same vehicle. Will definitely work with dealership again. Did wind up using my own bank for financing due to a better rate however. More
by MICHAEL G
July 24, 2017
Quick and pleasant Friendly and very knowledgeable. I was referred by many and my experience was above all my expectations. I will be back for sure for my next vehicle. Friendly and very knowledgeable. I was referred by many and my experience was above all my expectations. I will be back for sure for my next vehicle. More
by MARCAUS1
July 19, 2017
Lease pullahead Our sales person was professional and patient as my wife went through her decision process. In terms of the transaction of the lease pull-ahead we wer Our sales person was professional and patient as my wife went through her decision process. In terms of the transaction of the lease pull-ahead we were at the mileage limit but the there was never a feeling of anxiety involved of getting out and into a new vehicle that my sidelined at affordable payment. More
by hadeedm
July 16, 2017
Dealership is great. Chrysler Capital is NOT. Salesman Rich Dionne was excellent. Justin Baxter - Business Manager - was excellent. Electronic signing of the Closing Papers was High Tech. Chrys Salesman Rich Dionne was excellent. Justin Baxter - Business Manager - was excellent. Electronic signing of the Closing Papers was High Tech. Chrysler Capital My Account still shows RED - as in My Account is PAST DUE. Dick Scott Dealership said they completed the paperwork on 7.1.2017 which is the day AFTER I leased a 2017 Jeep Patriot. 6.30.2017 I turned in my 2015 Jeep Patriot. Calls to Chrysler Capital assured me my Credit Rating was not affected. Still shows PAST DUE IN RED. This reflects VERY POORLY on the Dick Scott Dealership. More
by jamesjhagan1
July 11, 2017
Excellent Service Dan was very helpful in choosing our vehicle. He is very knowledgeable as well. Would recommend him and this dealership to all my friends and family! Dan was very helpful in choosing our vehicle. He is very knowledgeable as well. Would recommend him and this dealership to all my friends and family! More
by ttiller
July 01, 2017
Quick and fast I walked in the salesman was considered and addressed my concerns. I wish I could have received one other item that should have been suggested, but I I walked in the salesman was considered and addressed my concerns. I wish I could have received one other item that should have been suggested, but I will take care of that later. I got an awesome car. I was able to go back if I had further question, my salesman was great with that. More
by jazzieperfections
July 01, 2017
I got a Beautiful Jeep at a Great Price! I recently purchased a Jeep Grand Cherokee. Larry Welsh was able to direct me to exactly what I wanted without going to countless vehicles. I receiv I recently purchased a Jeep Grand Cherokee. Larry Welsh was able to direct me to exactly what I wanted without going to countless vehicles. I received a great price for my trade in and was extremely satisfied with the price on my new vehicle. This is the 8th car we have purchased from Dick Scott Dodge and I would not go anywhere else. Low pressure and staff really work with you to get you into a new vehicle. You have one extremely satisfied customer! Larry is top notch and I would highly recommend him. More
by LSIKORSKI533
June 28, 2017
Great Customer Service This dealership and the employees make customers feel like they are there to serve them. They take the time to listen to you and what your needs are a This dealership and the employees make customers feel like they are there to serve them. They take the time to listen to you and what your needs are and keep you informed of what is going on through every stage of the process. They even invite you back for festivities after you purchase your vehicle. They treat you like family!! More
by V. Parker
