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Dick Scott Chrysler Dodge Jeep Ram

Plymouth, MI

Overview
Employees
Reviews
Vehicles
4.8
2,334 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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684 W Ann Arbor Rd

Plymouth, MI

48170

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Showing 2,334 reviews

November 17, 2023

Salesman are very attentive to your needs and are willing to help you with anything that you’re interested in. They are knowledgeable and make the process efficient and easy. More

by linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Domenic Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Stamper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bone
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Nov 19, 2023 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Linda, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 15, 2023

Nice, friendly staff-fair prices- Chris’s expertise and attitude was a deciding factor in our purchase. More

by dodiethornton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Carrier
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Nov 16, 2023 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are so glad that Chris had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 09, 2023

Easy transaction. Fast and friendly. Chris was great to work with.Thank you for staying late to help me out. More

by kari143
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Carrier
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Nov 09, 2023 -

Dick Scott Chrysler Dodge Jeep Ram responded

Kari, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Christopher and our team here at Dick Scott Chrysler Dodge Jeep Ram are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 09, 2023

Make sure you guys have enought gas in the vehicle other than tatt it was great More

by florencelyons123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Martin
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Nov 09, 2023 -

Dick Scott Chrysler Dodge Jeep Ram responded

Florence, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jason and Mark met your expectations. Thank you again for choosing Dick Scott Chrysler Dodge Jeep Ram, we look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 08, 2023

Main showroom people seemed to not care about the service. Used showroom people seemed unsure of what to do. Wait time was horrible. More

by 1littlharley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Scott
2.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Martin
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Nov 09, 2023 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Scott

November 05, 2023

Jerry was amazing during the whole process. He understood what I needed and made it possible. My daughter is happy with her car. More

by mteixeira
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Walter
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Nov 05, 2023 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that Jerry had the opportunity to provide your daughter with the perfect vehicle and deal. We are so excited for her to enjoy her new car, and we thank you for choosing Dick Scott Chrysler Dodge Jeep Ram! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 03, 2023

AMAZING JOB BY JERRY, DOMINIC, AND JUSTIN! !!!!! HELPED ME IN EVERY STEP OF THE WAY FROM BEGINNING TO END!!! THIS DEALERSHIP PUT THE CREDIT UNIONS TO SHAME WITH THE DEALS THEY WERE ABLE TO WORK More

by tbrooks16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Walter
Report | Print
Nov 03, 2023 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thanks for your feedback on your recent visit to Dick Scott Chrysler Dodge Jeep Ram. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 03, 2023

Great customer service and great truck really happy with the truck and how it drives. More

by austinripple8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwone Bedford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Walter
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Nov 04, 2023 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you so much, Austin, for choosing Dick Scott Chrysler Dodge Jeep Ram! Congrats on your new purchase, and let us know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 02, 2023

every thing went well with getting my grandson his first truck jerry and his people worked hard to get it done More

by cripple5959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Tucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Walter
Report | Print
Nov 02, 2023 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for choosing Dick Scott Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad Jerry was able to help your grandson with his first truck and we hope to see you again! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 30, 2023

Good service in a timely manor and with a friendly staff in the front show room More

by nael66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Dick Scott Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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