Dick Masheter Ford Inc.
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service This is my 2nd Mustang from Dick Masheter so for the past 13+ years they've taken care of me and I'm not the easiest to please.. Mike in service dept This is my 2nd Mustang from Dick Masheter so for the past 13+ years they've taken care of me and I'm not the easiest to please.. Mike in service dept and Kat in reception were awesome and a big help during my last service. More
Awsome I was so impressed by the service I got I was greeted immediately and pointed in the right direction. I came in just to order a simple passenger mirro I was so impressed by the service I got I was greeted immediately and pointed in the right direction. I came in just to order a simple passenger mirror and was treated like I was priority number one. great customer service skills I would recommend anybody to go there for any services they may need. Thanks guys keep up the good work. More
Service department Had to call several times to get someone to answer in the service department. Not good customer service. Brandon did answer the phone after my third t Had to call several times to get someone to answer in the service department. Not good customer service. Brandon did answer the phone after my third try and I asked if you need an appt for an oil change so he transferred me and no one answered. So I called back several times and no answer. I asked the receptionist again what was going on with the service center and she transferred me again and Brandon answered again and said you don't need an appt. very frustrating!!!! More
Great My husband and I love it there. We bought our Escape there 2 years ago and they have been nothing but helpful even after purchasing our new vehicle. W My husband and I love it there. We bought our Escape there 2 years ago and they have been nothing but helpful even after purchasing our new vehicle. W still go there regularly for maintenance and oil changes. More
new car thank you for great customer service i would recommend customers to you, every time i came in i felt special thank you again for customer service thank you for great customer service i would recommend customers to you, every time i came in i felt special thank you again for customer service More
Review I brought my ford F150 4x4 pickup new from Dick Masheter, I have been very pleased with all of my dealings with this dealership, from the sales depa I brought my ford F150 4x4 pickup new from Dick Masheter, I have been very pleased with all of my dealings with this dealership, from the sales department to service department to include Quick Lane service. I have all my services done there and general maintenance preformed there. Have always been treated very well. I highly recommend This dealership More
They get it done!! I felt like family, no high pressure sales pitch, I was in and out in less than two hours with my Chevy Camaro. Hands down, the BEST car buying exper I felt like family, no high pressure sales pitch, I was in and out in less than two hours with my Chevy Camaro. Hands down, the BEST car buying experience that I have EVER had. This dealership is the REAL we're DEALIN' Thank you Jim Franklin, Travis and Haley, you guys ROCK!!!! Big Lefty Rob More
Great service I bought a used 2010 Ford Fusion for my daughter and brought it to Dick Masheter Ford for service. The staff was amazing and I had excellent experienc I bought a used 2010 Ford Fusion for my daughter and brought it to Dick Masheter Ford for service. The staff was amazing and I had excellent experience. They were very helpful. I wouldn't take it anywhere else for service. Thanks Dick Masheter's for everything. ;-) More
Painless, pleasant, professional My experience with Dick Masheter Ford has been excellent from the time we purchased our Fusion 6 years ago to now . The service staff both in the Qui My experience with Dick Masheter Ford has been excellent from the time we purchased our Fusion 6 years ago to now . The service staff both in the Quick Lane and regular service department treat customers (even female ones) with courtesy giving detailed information about the condition of the vehicle and options for resolving any problems. Customers are told approximately how long the service will take and offered shuttle service if the wait is too long. Both areas have friendly staff who have made my visits painless. More
Satisfied customer I bought my car new in 2014 (2014 Ford Focus ) I have been very happy with my purchase and service I have received from dick masheter ford they have d I bought my car new in 2014 (2014 Ford Focus ) I have been very happy with my purchase and service I have received from dick masheter ford they have done all of my service and general maintenance on the vehicle. They have been on point with letting me know any recalls that need to be done to keep my vehicle in the best shape . Life long customer More