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Dick Masheter Ford Inc.

Columbus, OH

4.8
345 Reviews
Getting to know your friends at Dick Masheter Ford We would like you to experience the commitment we bring to our interactions with you our Friends, For over 50 years our family owned dealership has striven to ensure you are treated in a professional friendly manner. We work hard to provide a experiences with Dick Masheter Ford that is memorable, not just in purchasing a new or preowned vehicle , we want you to know how hard our finance Department will work to make sure you have the optimum financing package for your individual situation. Leaving in your new vehicle is just the beginning of our commitment to you. We want to prove to you that our Service and Collision Center departments are here to provide quality care to your vehicles, our highly trained technicians use only Ford parts on your vehicles. The values our Dealership has developed and hopefully improved upon since 1967 are part of our corporate DNA. We take the extra steps necessary to provide a unsurpassed quality of service. Why?? Because it's the right thing to do!
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1090 S. Hamilton Rd.

Columbus, OH

43227

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Showing 345 reviews

April 19, 2017

Service This is my 2nd Mustang from Dick Masheter so for the past 13+ years they've taken care of me and I'm not the easiest to please.. Mike in service dept More

by Mustang7girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Kat
April 17, 2017

Awsome I was so impressed by the service I got I was greeted immediately and pointed in the right direction. I came in just to order a simple passenger mirro More

by Shala500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
April 11, 2017

Service department Had to call several times to get someone to answer in the service department. Not good customer service. Brandon did answer the phone after my third t More

by Karen57
Customer Service
Recommend Dealer
No
Employees Worked With
Brandon and receptionist
April 10, 2017

Great My husband and I love it there. We bought our Escape there 2 years ago and they have been nothing but helpful even after purchasing our new vehicle. W More

by drake215c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember
April 07, 2017

new car thank you for great customer service i would recommend customers to you, every time i came in i felt special thank you again for customer service More

by maryann0618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
March 30, 2017

Review I brought my ford F150 4x4 pickup new from Dick Masheter, I have been very pleased with all of my dealings with this dealership, from the sales depa More

by Jim7486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
all of dealership
March 30, 2017

They get it done!! I felt like family, no high pressure sales pitch, I was in and out in less than two hours with my Chevy Camaro. Hands down, the BEST car buying exper More

by Big Lefty Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Travis, Haley
March 24, 2017

Great service I bought a used 2010 Ford Fusion for my daughter and brought it to Dick Masheter Ford for service. The staff was amazing and I had excellent experienc More

by Ms. Apples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sevice technician
March 16, 2017

Painless, pleasant, professional My experience with Dick Masheter Ford has been excellent from the time we purchased our Fusion 6 years ago to now . The service staff both in the Qui More

by Bex2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Harris, John Bryant
February 22, 2017

Satisfied customer I bought my car new in 2014 (2014 Ford Focus ) I have been very happy with my purchase and service I have received from dick masheter ford they have d More

by Zx636guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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