Dick Masheter Ford Inc.

The day I brought my truck for AC repair, the power was out, due to a storm. The staff did everything possible to ensure when service was available that my truck was serviced quickly and efficiently. Eve out, due to a storm. The staff did everything possible to ensure when service was available that my truck was serviced quickly and efficiently. Every time I have had Quick Lane work on either of my vehicles I have received courteous and efficient service. Bravo to Masheter Ford. No matter what department I have worked with, the service is always superb. More

I was referred to Dick Masheter Ford when I purchase my 2008 Mercury Milan from Lindsey Automotive in March 2010; and is was recommended by the sales person that I take my vehicle their for all my services 2008 Mercury Milan from Lindsey Automotive in March 2010; and is was recommended by the sales person that I take my vehicle their for all my services needs. Brandon and Starr are very knowledgeable and reliable when providing information in regarding to my vehicle service needs, they will assist in finding an alternative solution if needs, and they will take to next step to ensure the customers needs are met. Travis and Brian are very good technicians, they are the ones who usually work on my vehicle every time. They will explain will explain the pros and cons of the repair or the service needed. For me that help in a great deal in understanding the value of my vehicle and along with keep up on the maintenance.. Without Starr, Brandon, Brian, and Travis II probably would not continue to bring my vehicle back. These people add alot of value to the Quick Lane Department. Thank you, Antonio Travis Executive Director Inner-Circle Communities More

Well I like Dick Masheter Ford Quick Lane Service because it is available any time, I don't have to have an appointment and I don't have to wait. The service Men and Lady's are always friendly and they alwa it is available any time, I don't have to have an appointment and I don't have to wait. The service Men and Lady's are always friendly and they always answer any questions I have and they keep my car running smoothly. Thank you More

I had went to Quick Lane to Purchase a New Tire.They did not have it in Stock.Starr apologized for my wait.She was very helpful and considerate. not have it in Stock.Starr apologized for my wait.She was very helpful and considerate. More

Recently I had collision related repairs done to my Buick SUV. This dealership understands what Customer Service really means, they are polite and actually listen. Becky from the body shop was extremely hel SUV. This dealership understands what Customer Service really means, they are polite and actually listen. Becky from the body shop was extremely helpful and patiently answered my numerous questions, called me several times to keep me abreast of the whole process. At a time when I was dealing with pain and medical treatment I really appreciated that they took care of the repairs without any hassle. I was pleasantly surprised that they even vacuum cleaned the vehicle after the repairs were done. That, to me, is going above and beyond..! More

I have been recieving service from Ford Quick Lane since 2008 and still do! Great customer service, very detailed oriented and quick at what they do. I just like going to Ford because they do the job right 2008 and still do! Great customer service, very detailed oriented and quick at what they do. I just like going to Ford because they do the job right the first time and always offer additional information about my suv that keeps me aware of the status of my suv so I plan on sticking around 6+ more years of great car service from this company. I appreciate Ford, the people and service. More

dick masheter ford has always been the best service dept in town. They have worked on all of my ford vehicles since 1995 even when i bought them at other dealerships in town. They have worked on all of my ford vehicles since 1995 even when i bought them at other dealerships More

Star was why I gave the site such a great review. She was very nice and sat down and spent the time to tell me what was wrong with my car. very nice and sat down and spent the time to tell me what was wrong with my car. More

I am very pleased with Brandon, Starr and Corey in the Quick Lane. They are the best I have spent at least $3,000 in last 2months but its forth it. Quick Lane. They are the best I have spent at least $3,000 in last 2months but its forth it. More

We were looking to replace a vehicle that had recently been totaled with a small truck. My husband found the truck online at the Dick Masheter website, I think. Gene helped us take the truck for a test been totaled with a small truck. My husband found the truck online at the Dick Masheter website, I think. Gene helped us take the truck for a test drive. The ride was smooth and the truck was easy for my husband to operate. Our questions were answer and we were able to look through the truck. It was the quality vehicle we wanted at a reasonable price but just above what we had wanted to pay. We worked though the details and purchased the Ford Explorer 4 door truck. We also bought an extended warranty once we talked with Eric. We feel confident that we received a great truck. Both gentlemen were courteous, friendly and respectful of our wishes. More