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Dick Masheter Ford Inc.
Columbus, OH
345 Reviews
Getting to know your friends at Dick Masheter Ford
We would like you to experience the commitment we bring to our interactions with you our Friends, For over 50 years our family owned dealership has striven to ensure you are treated in a professional friendly manner. We work hard to provide a experiences with Dick Masheter Ford that is memorable, not just in purchasing a new or preowned vehicle , we want you to know how hard our finance Department will work to make sure you have the optimum financing package for your individual situation.
Leaving in your new vehicle is just the beginning of our commitment to you. We want to prove to you that our Service and Collision Center departments are here to provide quality care to your vehicles, our highly trained technicians use only Ford parts on your vehicles.
The values our Dealership has developed and hopefully improved upon since 1967 are part of our corporate DNA. We take the extra steps necessary to provide a unsurpassed quality of service. Why?? Because it's the right thing to do!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
March 06, 2024
Excellent body shop management & excellent work. I work with a rental company and we send most of our trucks there that come back damaged and Kevin & Jamie are on top of the ball with communication I work with a rental company and we send most of our trucks there that come back damaged and Kevin & Jamie are on top of the ball with communication and work through everything in a timely manner and have always been upfront and honest on everything. All of our trucks comeback looking brand new, and that is a lot considering how they show up there. I HIGHLY recommend going here for body work, 10/10. More
by jshepherd2
Employees Worked With
Kevin Darst & Jamie Washington
March 06, 2024
I have had a ford for years before my jeep. When my Jeep broke down Dick Masheter Ford took such good care of me and continued to communicate with me. They were willing to come to my car where When my Jeep broke down Dick Masheter Ford took such good care of me and continued to communicate with me. They were willing to come to my car where it was broken down. They were very friendly and fast, but also did a good job with the repair. They made such a stressful time for me not as stressful. I can't thank them enough for all their help. More
by ciehughes3
Employees Worked With
I cannot remember the name of who worked on my car.
March 06, 2024
I purchase and service all my vehicles at Dick Masheter Ford. Great bunch of people working there. They have picked up my vehicles for service and brought it back when finished, and also sent their mobil Ford. Great bunch of people working there. They have picked up my vehicles for service and brought it back when finished, and also sent their mobile service vehicle to my home to do a recall on my vehicle. More
by keithhughes1077
Employees Worked With
Other Employees :
Service Department
March 04, 2024
I brought my vehicle in for service and was very pleased with the service. They got me in right away and completed the work in a timely manner. I will definitely be back. with the service. They got me in right away and completed the work in a timely manner. I will definitely be back. More
by thenn21
Employees Worked With
Marissa Bay
March 03, 2024
I purchased my Mustang from Dick Masheter and couldn't be happier! Everything from my salesman to financing! Tyler Armstrong in finance was amazing and explained everything to me in detail. I have purchas happier! Everything from my salesman to financing! Tyler Armstrong in finance was amazing and explained everything to me in detail. I have purchased over 7 vehicles from Masheter and will continue!! More
by tisaac71
March 03, 2024
Thank you to Marissa in service. . Was in a hurry and she got me in and out for my oil change quickly and with a smile. Thank you. . Was in a hurry and she got me in and out for my oil change quickly and with a smile. Thank you. More
by Tito o
Employees Worked With
Tyler Armstrong Marissa
March 03, 2024
Easy purchase on my 2021 Ford Escape. My sales person John Howell was amazing. Thank you for the great deal and no hassel price My sales person John Howell was amazing. Thank you for the great deal and no hassel price More
by Mia L
July 28, 2023
Used car department was great! Showed me everything they did do the vehicle I was purchasing and felt that the salesperson actually cared about me. I wasn't just a number. I will b Showed me everything they did do the vehicle I was purchasing and felt that the salesperson actually cared about me. I wasn't just a number. I will be returning and sending many people to Dick Masheter Ford. More
by grimmr7291
Employees Worked With
