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Dick Masheter Ford Inc.
Columbus, OH
345 Reviews
Getting to know your friends at Dick Masheter Ford
We would like you to experience the commitment we bring to our interactions with you our Friends, For over 50 years our family owned dealership has striven to ensure you are treated in a professional friendly manner. We work hard to provide a experiences with Dick Masheter Ford that is memorable, not just in purchasing a new or preowned vehicle , we want you to know how hard our finance Department will work to make sure you have the optimum financing package for your individual situation.
Leaving in your new vehicle is just the beginning of our commitment to you. We want to prove to you that our Service and Collision Center departments are here to provide quality care to your vehicles, our highly trained technicians use only Ford parts on your vehicles.
The values our Dealership has developed and hopefully improved upon since 1967 are part of our corporate DNA. We take the extra steps necessary to provide a unsurpassed quality of service. Why?? Because it's the right thing to do!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
March 29, 2014
Customer In 2003 I, purchased my Explorer new from Dick Masheter Ford and anytime I need repairs I take it back to same dealership and the team who knows the h In 2003 I, purchased my Explorer new from Dick Masheter Ford and anytime I need repairs I take it back to same dealership and the team who knows the history of my vehicle. They have always provided friendly service and completed repairs in a timely manner. My vehicle's odometer just hit 200000 and it still runs like new thanks to my friends at Dick Masheter. More
by TRankins
Employees Worked With
Michael Bair, Starr Carr
March 26, 2014
I had my oil changed and tires rotated today. The service people were great. The wait was not long and everything was taken care of. I will be returning here for all my service. service people were great. The wait was not long and everything was taken care of. I will be returning here for all my service. More
by buckiohio3247
Employees Worked With
Bob Becker
March 25, 2014
I feel I got a very good deal on my trade in and the salesman did a very good job giving me the information. He made me feel like I needed to buy this car. salesman did a very good job giving me the information. He made me feel like I needed to buy this car. More
by bigbutch
Employees Worked With
Don Craver
March 24, 2014
WE HAD WORKED WITH MIKE CARR WHEN HE WORKED IN LANCASTER AND HAD A GREAT DEAL OF RESPECT FOR HIS SERVICE. WHEN HE LEFT LANCASTER TO WORK FOR DICK MASHETER WE FOLLOWED HIM TO PURCHASE OUR NEW ESCAPE. IN SHOR AND HAD A GREAT DEAL OF RESPECT FOR HIS SERVICE. WHEN HE LEFT LANCASTER TO WORK FOR DICK MASHETER WE FOLLOWED HIM TO PURCHASE OUR NEW ESCAPE. IN SHORT WE HAVE BEEN VERY PLEASED WITH HIS CONTINUED SUPPORT AS WELL AS THE GREAT SERVICE WE HAVE RECEIVED THROUGH THE DEALERSHIP. ALL THE EMPLOYEES HAVE TREATED US WITH PROFESSIONAL COURTESY AND WE HAVE BEEN PLEASED WITH THE ISSUES THAT BROUGHT US THERE FOR SERVICE. WE KNOW THAT WE CAN GET OUR ESCAPE SERVICED AT A CLOSER DEALERSHIP HOWEVER WE CHOSE TO CONTINUE OUR RELATIONSHIP WITH DICK MASHETER. More
by hunt1306
Employees Worked With
MIKE CARR,ROBERT HARDEN,STARR
March 14, 2014
Love the service that was provided. I had an excellent experience and they had my service completed in a very quick and timely. Great place experience and they had my service completed in a very quick and timely. Great place More
by M_darrington
Employees Worked With
Rick is a very nice service guy. I feel really confident my needs have been taken care of
March 14, 2014
Dick Masheter Ford has been our dealer and repair service for more than 10 years and we are completely satisfied with their work. We currently own 2 vehicles that we purchased at their dealership and we love for more than 10 years and we are completely satisfied with their work. We currently own 2 vehicles that we purchased at their dealership and we love our vehicles. We are always telling people to use their service as we have over the years. Fredrick and Nadine Martin. More
by martin1948
Employees Worked With
Bob Becker
March 11, 2014
Sales and service experience are all that they should be. I am completely satsified. The staff is friendly and helpful and seem to be genuinely interested in providing an excellent product at a competitive p I am completely satsified. The staff is friendly and helpful and seem to be genuinely interested in providing an excellent product at a competitive price. More
by dhubbard
Employees Worked With
A.C. Carter
March 04, 2014
I've been receiving service from Ford Quick Lane for sometime (7+years) and what keeps me coming back is the friendly and respectful/respectable customer service. The entire department is friendly, quic sometime (7+years) and what keeps me coming back is the friendly and respectful/respectable customer service. The entire department is friendly, quick and knowledgeable. My SUV is always done right the first time and they always give me updated information that keep me updated on the status of my SUV. I simply receive great car service from the entire team and plan on continuing so. I appreciate Ford, the people and service. More
by MimiTesfai
Employees Worked With
Quick Lane
February 28, 2014
They were quick, professional, and polite. A good experience. Even when I was waiting in the waiting room everyone was so helpful. Felt like I was home. experience. Even when I was waiting in the waiting room everyone was so helpful. Felt like I was home. More
by jurelltopper1134
Employees Worked With
jeff jones
February 28, 2014
I am pleased with the service received. Customer Service was welcoming and answers questions asked of them. Starr appears to be very knowledgeable and informative when answering questions. Although, I did n was welcoming and answers questions asked of them. Starr appears to be very knowledgeable and informative when answering questions. Although, I did not have direct contact with the Technician, I would rate Michael Bair (477)'s work pretty good. This is based on the service provided and noted on the Report Card. More
by msvdawg
Employees Worked With
Star Carr. Work performed by Michael Bair (477)
