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Dick Masheter Ford Inc.
Columbus, OH
345 Reviews
Getting to know your friends at Dick Masheter Ford
We would like you to experience the commitment we bring to our interactions with you our Friends, For over 50 years our family owned dealership has striven to ensure you are treated in a professional friendly manner. We work hard to provide a experiences with Dick Masheter Ford that is memorable, not just in purchasing a new or preowned vehicle , we want you to know how hard our finance Department will work to make sure you have the optimum financing package for your individual situation.
Leaving in your new vehicle is just the beginning of our commitment to you. We want to prove to you that our Service and Collision Center departments are here to provide quality care to your vehicles, our highly trained technicians use only Ford parts on your vehicles.
The values our Dealership has developed and hopefully improved upon since 1967 are part of our corporate DNA. We take the extra steps necessary to provide a unsurpassed quality of service. Why?? Because it's the right thing to do!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
June 18, 2014
My Friend Dick Masheter I go to Dick Masheter's Quick Lane to routinely get my oil changed and tires rotated. Everyone there is so nice and helpful. I get the most thorough I go to Dick Masheter's Quick Lane to routinely get my oil changed and tires rotated. Everyone there is so nice and helpful. I get the most thorough service and Starr Carr always goes over all the inspection results before I leave. I wouldn't go anywhere else. They are the best!!! More
by kakimonster
Employees Worked With
Starr Carr and Chris Ramey
June 18, 2014
Alignment I had to bring my ford 250 super duty in for an alignment since it was not aligned at purchase. Quick and friendly at Masheter I had to bring my ford 250 super duty in for an alignment since it was not aligned at purchase. Quick and friendly at Masheter More
by Jon.a.register
Employees Worked With
Andrew
June 17, 2014
The works Always great service and fast time for a great price. Bought my truck here and have had all my service and check ups here since Always great service and fast time for a great price. Bought my truck here and have had all my service and check ups here since More
by Kgibson227
Employees Worked With
Starr
June 16, 2014
Great Experience My experience at Dick Masheter Ford today was great. I will give them a 9 for a rating becuase the employees were very friendly and respectful. Also, My experience at Dick Masheter Ford today was great. I will give them a 9 for a rating becuase the employees were very friendly and respectful. Also, they were helpful in every way. The service I received today was quick. More
by jones2010
Employees Worked With
Service
June 13, 2014
Thank you! today was a funn time droping my van off.. even though my car is broke i is still my car and it needs to be taking care of... thats why i choose Dic today was a funn time droping my van off.. even though my car is broke i is still my car and it needs to be taking care of... thats why i choose Dick masherler ford.. the More
by dddddddddd
Employees Worked With
Star
June 07, 2014
Quick Lane Service for a new Battery and Oil Change I have a 2008 Ford Edge. I was very satisfied with the personnel being friendly and answering my questions concerning my Ford Advantage standings, plu I have a 2008 Ford Edge. I was very satisfied with the personnel being friendly and answering my questions concerning my Ford Advantage standings, plus the knowledge of price and type of battery I should purchase. I had "The Works" as far as an oil change and the work was done in a very timely fashion, along with complete courtesy!! I would and I do recommend this service center to our friends and family!! Sharon Kline More
by sweetcook
Employees Worked With
Christian Wells / Chris Ramey
June 02, 2014
The Excellence of The Quick Lane and The Dealership Hello! I would like to compliment the staff of DICK MASHETER FORD and the great customer service of the QUICK LANE PROCESS. Respectfully, Rick Ba Hello! I would like to compliment the staff of DICK MASHETER FORD and the great customer service of the QUICK LANE PROCESS. Respectfully, Rick Baumann More
by nanrick33
Employees Worked With
Christian Wells-Service Advisor
June 02, 2014
Outstanding Customer Service The service and friendliness of the staff members is consistently excellent. I've been a loyal customer for about two years now and they never disapp The service and friendliness of the staff members is consistently excellent. I've been a loyal customer for about two years now and they never disappoint. Starr Carr is the best service leader. Her professionalism, and ability to connect with the customer is just amazing. I'd also like to thank Michael Gordon for his superior work. He was very kink and friendly; he actually took the time to show me the things that need attention to make sure that my vehicle is running like new. More
by IncredibleHulk
Employees Worked With
Starr Carr and Michael Gordon
May 29, 2014
Service Experience Starr was very helpful in explaining what needed to be done to my car. She asked if I had a rewards card, which I do, and helped apply my savings to m Starr was very helpful in explaining what needed to be done to my car. She asked if I had a rewards card, which I do, and helped apply my savings to my trip today. She was very professional in her dealing with me and other clients. More
by dldild
Employees Worked With
Starr Carr
May 21, 2014
Excellent Servicing I took in a 2003 Mercury Grand Marquis for basic servicing. Oil and oil filter were changed, the tires were inflated and rotated, brakes checked and b I took in a 2003 Mercury Grand Marquis for basic servicing. Oil and oil filter were changed, the tires were inflated and rotated, brakes checked and battery tested for $40. For the price and quality of work, I recommend Dick Masheter. More
by simonfernandez
Employees Worked With
Christian Wells
