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Dick Masheter Ford Inc.
Columbus, OH
345 Reviews
Getting to know your friends at Dick Masheter Ford
We would like you to experience the commitment we bring to our interactions with you our Friends, For over 50 years our family owned dealership has striven to ensure you are treated in a professional friendly manner. We work hard to provide a experiences with Dick Masheter Ford that is memorable, not just in purchasing a new or preowned vehicle , we want you to know how hard our finance Department will work to make sure you have the optimum financing package for your individual situation.
Leaving in your new vehicle is just the beginning of our commitment to you. We want to prove to you that our Service and Collision Center departments are here to provide quality care to your vehicles, our highly trained technicians use only Ford parts on your vehicles.
The values our Dealership has developed and hopefully improved upon since 1967 are part of our corporate DNA. We take the extra steps necessary to provide a unsurpassed quality of service. Why?? Because it's the right thing to do!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
September 28, 2014
Dick Masheter Ford I have been a Very satisfied Dick Masheter customer for over 15 years . During that time I have purchased 8 vehicles, mostly F-150's, a Ranger, & 2 Ed I have been a Very satisfied Dick Masheter customer for over 15 years . During that time I have purchased 8 vehicles, mostly F-150's, a Ranger, & 2 Edges. The sales staff have always been friendly professional and couterious, and I have always been treated fairly. I have come to rely on their professional service staff to maintain my vehicles at a very high standard of quality. I have had body work performed on several vehicles and found the staff and work to be exceptional. The Quick Lane Department for routine maintenance is indeed quick and easy, with a pleasant waiting area and friendly professional staff. More
by jallenlee
Employees Worked With
Star
September 27, 2014
awesome experience Friendly people,all employees had a beautiful attitude,made me feel like one of their own,very comfortable waiting room.love the hospitality. Keep com Friendly people,all employees had a beautiful attitude,made me feel like one of their own,very comfortable waiting room.love the hospitality. Keep coming back More
by ricardo frazier
Employees Worked With
nieisha,mark
September 24, 2014
auto service They were fast, professional, and experienced. I would recommend them to anybody.I have been here multiple times and every time was stress free and They were fast, professional, and experienced. I would recommend them to anybody.I have been here multiple times and every time was stress free and hassle free. More
by Lilliant
Employees Worked With
bill
September 17, 2014
great place to buy a vehicle and great place to get your car fix with great customer service techs was very knowledgeable, and service manager had great customer to buy a vehicle and great place to get your car fix with great customer service techs was very knowledgeable, and service manager had great customer service skills More
by maryann0618
Employees Worked With
dave / 197
September 08, 2014
Service for 2011 Ford Fusion i have been taking my Fusion for regular scheduled maintenance for the past two years. The staff in the quick service have been very professional and i have been taking my Fusion for regular scheduled maintenance for the past two years. The staff in the quick service have been very professional and friendly, always ready to answer questions, etc. i recently had a check engine light come on and the service required to make the repair was to replace the catalytic converter. the repair was completed in the time specified without any issues and at the a little less than the price quoted. i will continue to have my car serviced by the folks at Dick Masheter as well as recommend them. More
by dw5
Employees Worked With
Service Writer at the Quick Service Side
September 03, 2014
Great Service. Knowledgeable and friendly employees. Went for an oil change. Prompt service. Technician was professional and prompt. Receptionist was very friendly and informative. Overall great expe Went for an oil change. Prompt service. Technician was professional and prompt. Receptionist was very friendly and informative. Overall great experience. I come here for all services. More
by rj9314
Employees Worked With
service technician, receptionist
August 21, 2014
Great Service! I've had nothing but great service from this dealer since 2005, at that time I owned a 2003 escape. Everyone is always nice and friendly. I highly r I've had nothing but great service from this dealer since 2005, at that time I owned a 2003 escape. Everyone is always nice and friendly. I highly recommed this dealer. Elmer Johnson More
by Ejohnso9
Employees Worked With
David Aeling
August 14, 2014
Good experiences I've been coming to Masheter since 2007 when I bought my truck. I dialysis have to buy new tires and looking for an additional car for my son. As long I've been coming to Masheter since 2007 when I bought my truck. I dialysis have to buy new tires and looking for an additional car for my son. As long as I live in Ohio this is where I will come! More
by James2u
Employees Worked With
Kathy Lowery
August 10, 2014
Fantastic employees. Super service. Very nice people. I would highly recommend this dealer. I came in for service and was treated fantastic. I have bought from them years Super service. Very nice people. I would highly recommend this dealer. I came in for service and was treated fantastic. I have bought from them years ago and would again. Very class act owner also. More
by glenna.wirth
Employees Worked With
Service Jim
August 08, 2014
Excellent work . Will come back due to closeness to mu home and the quality of service I received. If your in the need of repair come to fick masheter . Will come back due to closeness to mu home and the quality of service I received. If your in the need of repair come to fick masheter More
by themagelives
Employees Worked With
starr
