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Dick Masheter Ford Inc.
Columbus, OH
345 Reviews
Getting to know your friends at Dick Masheter Ford
We would like you to experience the commitment we bring to our interactions with you our Friends, For over 50 years our family owned dealership has striven to ensure you are treated in a professional friendly manner. We work hard to provide a experiences with Dick Masheter Ford that is memorable, not just in purchasing a new or preowned vehicle , we want you to know how hard our finance Department will work to make sure you have the optimum financing package for your individual situation.
Leaving in your new vehicle is just the beginning of our commitment to you. We want to prove to you that our Service and Collision Center departments are here to provide quality care to your vehicles, our highly trained technicians use only Ford parts on your vehicles.
The values our Dealership has developed and hopefully improved upon since 1967 are part of our corporate DNA. We take the extra steps necessary to provide a unsurpassed quality of service. Why?? Because it's the right thing to do!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
November 16, 2014
Great Service Department I have a Ford Edge (which I love), and service my car at Dick Masheter. Dave Aeling, service writer is very good, and is always polite and courteous. I have a Ford Edge (which I love), and service my car at Dick Masheter. Dave Aeling, service writer is very good, and is always polite and courteous. The only mechanic I let work on my car is Rodney Rickman ... he's awesome and can diagnois the problem usually by me just telling him what is happening. He is definitely the "go-to guy' for sync issues. Please keep these guys happy so they stay ... they are the reason I service at Dick Masheter. Kelli M. More
by catmome
Employees Worked With
Dave Aeling & Rodney Rickman
November 14, 2014
Service was an excellent experience I have been going to the Dick Masheter Ford Dealership for over 8 years buying cars and having them serviced - and every visit has been professional. I have been going to the Dick Masheter Ford Dealership for over 8 years buying cars and having them serviced - and every visit has been professional. More
by Valerie Palazzolo
Employees Worked With
Dave Aeling
November 13, 2014
Good experience I had a good experience. The staff were friendly, payed attention to my concerns and addressed them to satisfaction. I would recommend this location t I had a good experience. The staff were friendly, payed attention to my concerns and addressed them to satisfaction. I would recommend this location to others. More
by ejdajellymane1
Employees Worked With
Starr Carr, Edgar urillo
October 27, 2014
Quick Lane Delight As a woman, I find car service intimidating. Starr Carr was the employee who provided me with assistance. She was extremely informative and answered a As a woman, I find car service intimidating. Starr Carr was the employee who provided me with assistance. She was extremely informative and answered all my questions. My car was serviced quickly while I waited. I felt comfortable that my car was serviced well. Two thumbs up for Quick Lane Service!!! More
by tmh507
Employees Worked With
Starr Carr
October 20, 2014
Quick and Easy I waited for my car at the Quick Lane and I was done so fast. I appreciate not having to wait. I recommend this as an easy option for general mainte I waited for my car at the Quick Lane and I was done so fast. I appreciate not having to wait. I recommend this as an easy option for general maintenance. More
by troop2346
Employees Worked With
Christian, Star, Michael
October 14, 2014
Pleasurable. I picked my vehicle up after an engine replacement. The service advisor I was working with when I dropped my vehicle off was not there. I was helped I picked my vehicle up after an engine replacement. The service advisor I was working with when I dropped my vehicle off was not there. I was helped be another service advisor which made the ordeal tolerable. The warranty information and explanation of what was done to my vehicle were explained completely. He was very friendly, and attentive to my needs. I will take my vehicle back for all maintenance. More
by awalk33
Employees Worked With
Dave Aeiling
October 14, 2014
A pleasure A week after having an engine replaced I had a check engine light come on. I called the service advisor and told him the problem and he set an appoint A week after having an engine replaced I had a check engine light come on. I called the service advisor and told him the problem and he set an appointment. I took my vehicle in for a diagnoses. After the diagnoses he set an appointment up for me to bring my vehicle in and contacted my extended warranty provider and arranged for a rental car. It has been a pleasurable experience working with the service advisor. I will go back for all maintenance. More
by awalk33
Employees Worked With
Dave Aeling
October 08, 2014
great job Greta service,and the staff was very helpful and friendly.I would recommend you to anyone. The staff made sure I knew what was going on the entire tim Greta service,and the staff was very helpful and friendly.I would recommend you to anyone. The staff made sure I knew what was going on the entire time a d answered any questions I asked. More
by amg7612
Employees Worked With
rick
October 02, 2014
MARINER RECALLS I had to take my mariner in to be serviced because of problems resulting from recalls and the service department was very helpful fitting me in and lo I had to take my mariner in to be serviced because of problems resulting from recalls and the service department was very helpful fitting me in and looked up the recalls so i ended up not having to pay anything. my car has been running smoothly ever since. That was the 3rd time i had taken my car there and i wouldn't take it anywhere else. More
by rainbwglitter
Employees Worked With
craig
September 30, 2014
Service great and fast I obtained a car back in April 2014. Since then the service has been great. Went here for a oil change. Service went quick and efficient. Enjoyed my e I obtained a car back in April 2014. Since then the service has been great. Went here for a oil change. Service went quick and efficient. Enjoyed my experienced. Will go back for additional services. More
by Colliera530
Employees Worked With
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