Dick Masheter Ford Inc.

another very good experience Once again the service and the people were excellent. Brian reviewed the inspection results with me and every and answered my questions in very good Once again the service and the people were excellent. Brian reviewed the inspection results with me and every and answered my questions in very good layman terms. The service was fast ,complete and efficient. More

Fuel Line Freeeeeeeze! I was in from out of town visiting family and forgot how cold it gets here. I decided to drive my car to the grocery store on a zero degree night and I was in from out of town visiting family and forgot how cold it gets here. I decided to drive my car to the grocery store on a zero degree night and fill up afterwards. I never made it out of the grocery store parking lot, my fuel line froze up. I towed my car to a family members garage, got the line thawed, drove to my other relatives house and the fuel pump kicked the bucket. Being that I do not live here, I found the closest Ford dealership, which happened to be Dick Masheter Ford on Hamilton road, and had my vehicle towed in. They were quick to identify the problem and worked well with my warranty company to have it repaired. They did a full vehicle inspection and identified another problem, also covered by my warranty, and got it taken care of as well. Everything was very quick and efficient. The mechanic I dealt with directly, Dave, was so nice and was sure to keep me informed during the entire process. I would definitely recommend this service center! More

Very satisfied Have had several oil changes and one recall performed here with complete satisfaction.With online scheduling and friendly service people our visits ha Have had several oil changes and one recall performed here with complete satisfaction.With online scheduling and friendly service people our visits have been enjoyable, as having service needed goes. More

Fast and Friendly Service The service is great, staff is wonderful, and they keep my Fusion running great. Thank you quick lane and Dick Masheter Ford. Two thumps up. The service is great, staff is wonderful, and they keep my Fusion running great. Thank you quick lane and Dick Masheter Ford. Two thumps up. More

Oil Change & Tire Rotation Very friendly and knowledgeable staff! I have a great experience with every visit! I recommend you buy a car from this dealership so you can experienc Very friendly and knowledgeable staff! I have a great experience with every visit! I recommend you buy a car from this dealership so you can experience the same great services!! More

excellent! Employees are very friendly, and don't pressure you. Great prices on their cars, and great customer service. I always refer friends to go here when bu Employees are very friendly, and don't pressure you. Great prices on their cars, and great customer service. I always refer friends to go here when buying a car. More

BEST OF THE BEST myself and my boyfriend went here and got a full detail and service on our F150 and when we went to pick it up, I was amazed with how awesome it looke myself and my boyfriend went here and got a full detail and service on our F150 and when we went to pick it up, I was amazed with how awesome it looked!! Everyone was so nice and friendly. I would come back in a heart beat! :) More

Purchase and follow up maintenance I purchased my F-150 from Dick Masheter and have not been disappointed! From the original Sales person to the staff in the quick lane, everyone has tr I purchased my F-150 from Dick Masheter and have not been disappointed! From the original Sales person to the staff in the quick lane, everyone has treated me very personably and professionally. When talking to people looking to purchase a vehicle, I always tell them to go see the folks at Dick Masheter. Of all my vehicle purchases, never have I been treated so well by people who kept my best interest in mind. As an example, today I took my truck into the quick service lane to get the 15K mile maintenance and was in and out in about an hour. Excellent service. More

Windshield washer not working. It was a plastic hose that was cracked. From start to finish it took less than an hour. Technician showed me the hose that was cracked and even explai It was a plastic hose that was cracked. From start to finish it took less than an hour. Technician showed me the hose that was cracked and even explained how to care for it as it was plastic, not rubber. His name is Christian Wells and was very courteous as was the receptionist at the desk. price was less than $40, that is also a plus.. More

Janey0710@gmail.com We purchased our Fusion new in 2012, Still Love my car and Dick Masheter Ford, especially the staff in Quick Lane. Always friendly, quick with servic We purchased our Fusion new in 2012, Still Love my car and Dick Masheter Ford, especially the staff in Quick Lane. Always friendly, quick with service and just the best customer service I have experienced in a very long time. With that said, I will continue to take my service to Dick Masheter ford and buy my next vehicle there. Huge Shout out to the quick lane staff....awesome work they do. More