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Dick Masheter Ford Inc.
Columbus, OH
345 Reviews
Getting to know your friends at Dick Masheter Ford
We would like you to experience the commitment we bring to our interactions with you our Friends, For over 50 years our family owned dealership has striven to ensure you are treated in a professional friendly manner. We work hard to provide a experiences with Dick Masheter Ford that is memorable, not just in purchasing a new or preowned vehicle , we want you to know how hard our finance Department will work to make sure you have the optimum financing package for your individual situation.
Leaving in your new vehicle is just the beginning of our commitment to you. We want to prove to you that our Service and Collision Center departments are here to provide quality care to your vehicles, our highly trained technicians use only Ford parts on your vehicles.
The values our Dealership has developed and hopefully improved upon since 1967 are part of our corporate DNA. We take the extra steps necessary to provide a unsurpassed quality of service. Why?? Because it's the right thing to do!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
April 21, 2024
Great experience buying my 2024 F250! !! Sam and John were super helpful and made it a quick and easy process!! !! Sam and John were super helpful and made it a quick and easy process!! More
by Terri R
April 20, 2024
John is very friendly and helpful. He is a fair but not overly hard sell at all. We would definitely buy another vehicle from him He is a fair but not overly hard sell at all. We would definitely buy another vehicle from him More
by nataylor718
April 05, 2024
Great guy to work with. Very professional and knowledgeable. I refer all my friends to him! Very professional and knowledgeable. I refer all my friends to him! More
by Kro7011
Employees Worked With
April 02, 2024
John Howell, Bill Lewis are great guys ! Fast service . Worked with Me on payment and price of the car! Awesome car! I am so excited ! Thanks so much! Fast service . Worked with Me on payment and price of the car! Awesome car! I am so excited ! Thanks so much! More
by I8yurbet1@yahoo.com
March 24, 2024
I’m a somewhat difficult customer, but this dealership rose to the occasion. I walked away to give them a chance to work a little harder on the numbers , and they were actually able to get it where I nee rose to the occasion. I walked away to give them a chance to work a little harder on the numbers , and they were actually able to get it where I needed it to be. I would highly recommend checking out their inventory!! More
by marcy.sbr4
March 12, 2024
My car was in an accident in July 2023. I bought it at Masheter. As of this date, it is still not completely repaired. I have been told multiple lies, given multiple false dates by which se I bought it at Masheter. As of this date, it is still not completely repaired. I have been told multiple lies, given multiple false dates by which services were supposed to be completed. Their service people all say they're sorry, but no one DOES anything. My insurance has already paid for the repair of my bumper, or I would never go back. I would give negative stars if possible. More
by wernerrn
Employees Worked With
March 07, 2024
I buy all my vehicles there. Sales department does a great job. I have all my service work done there and love that they came to my work and picked up my car and returned it when Sales department does a great job. I have all my service work done there and love that they came to my work and picked up my car and returned it when i needed an oil change and recall work done. That was amazing. Would highly recommend More
by Daneen
Employees Worked With
Other Employees :
Joe, Keith in the parts department
March 07, 2024
I took my Ford F-150 in for a recall evaluation. I was greeted with friendly service. My vehicle was evaluated and recall repair was done in no time at all! The staff were courteous, and professiona I was greeted with friendly service. My vehicle was evaluated and recall repair was done in no time at all! The staff were courteous, and professional. We have been buying our vehicles from Dick Masheter Ford for over 30 years! I highly recommend Dick Masheter Ford for sales and service. More
by Fool2think
