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Dick Masheter Ford Inc.
Columbus, OH
345 Reviews
Getting to know your friends at Dick Masheter Ford
We would like you to experience the commitment we bring to our interactions with you our Friends, For over 50 years our family owned dealership has striven to ensure you are treated in a professional friendly manner. We work hard to provide a experiences with Dick Masheter Ford that is memorable, not just in purchasing a new or preowned vehicle , we want you to know how hard our finance Department will work to make sure you have the optimum financing package for your individual situation.
Leaving in your new vehicle is just the beginning of our commitment to you. We want to prove to you that our Service and Collision Center departments are here to provide quality care to your vehicles, our highly trained technicians use only Ford parts on your vehicles.
The values our Dealership has developed and hopefully improved upon since 1967 are part of our corporate DNA. We take the extra steps necessary to provide a unsurpassed quality of service. Why?? Because it's the right thing to do!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 345 reviews
March 31, 2015
Great Service I had a great experience using QuickLane for an oil change. They offered a special to help me save money and gave a complimentary check up as well tha I had a great experience using QuickLane for an oil change. They offered a special to help me save money and gave a complimentary check up as well that pointed out issues I wasn't aware of. Friendly and timely service, I will definitely bring my car back. More
by Montego89
Employees Worked With
Kristina Haley
March 28, 2015
Excellent Experience When I was researching for a new car I have had nothing but the run around at OTHER car dealerships but Dick Masheter Ford really took my needs to hea When I was researching for a new car I have had nothing but the run around at OTHER car dealerships but Dick Masheter Ford really took my needs to heart and helped me find a car that fitted my needs as well as budget. It was a very good buying experience and I would buy from them again. More
by maxxmillion614
Employees Worked With
Haley Rebant
March 26, 2015
Great work Brandon Hood was very friendly and helpful. Excellent work and it did not take long. Technician kept car clean, Very good price. I will be back. Brandon Hood was very friendly and helpful. Excellent work and it did not take long. Technician kept car clean, Very good price. I will be back. More
by branchj1
Employees Worked With
Brandon Hood
March 18, 2015
scotts review They gave me a great price and great service with a very friendly staff overall buying a truck from them was a great experience this was the second tr They gave me a great price and great service with a very friendly staff overall buying a truck from them was a great experience this was the second truck l got from them More
by scott Lewis
Employees Worked With
brandon hood
March 15, 2015
Vehicle Maintance In 2003 I, purchased my Explorer new from Dick Masheter Ford and anytime I need repairs I take it back to same dealership and the team who knows the h In 2003 I, purchased my Explorer new from Dick Masheter Ford and anytime I need repairs I take it back to same dealership and the team who knows the history of my vehicle. They have always provided friendly service and completed repairs in a timely manner. I just had my oil changed and my vehicle's odometer just hit 215000 and it still runs like new thanks to my friends at Dick Masheter. More
by TRankins
Employees Worked With
Edgar Murillo, Christian Wells
March 13, 2015
Great experience they have great customer relations and they treat you great every time you go in there i will keep going there for all my automotive needs they have great customer relations and they treat you great every time you go in there i will keep going there for all my automotive needs More
by bckimn77
Employees Worked With
joe lee
March 13, 2015
Outstanding Experience. I take my 2007 Ford Fusion in for Oil Changes on a consistent basis, with great results. They greet me by name and know exactly what I need to have do I take my 2007 Ford Fusion in for Oil Changes on a consistent basis, with great results. They greet me by name and know exactly what I need to have done depending on when I come in. QuickLane people get me through the process to get me out of the service area quickly. The promptly call me when there is a problem with the car, so I can make decision about what needs to be fixed. Starr and the other Quicklane members are helpful and considerate. More
by KRains
Employees Worked With
Starr
March 12, 2015
Great Team! This dealership is Awsome! The staff are nice and very helpful. The service department is always great when I have to bring my car in. All staff do an This dealership is Awsome! The staff are nice and very helpful. The service department is always great when I have to bring my car in. All staff do an excellent job at assisting me when I'm in need. More
by T.Henderson
Employees Worked With
Dave, Starr, and Don
March 12, 2015
Excellent! Would recommend this deealer. I had some recall work done on my F-350 today and had a pleasant experience. In this day and age that is usually the exception (Ricart). Don at the se I had some recall work done on my F-350 today and had a pleasant experience. In this day and age that is usually the exception (Ricart). Don at the service counter was very polite and professional. The service department even took care of some things that were not on the recall at no charge. This definitely impressed me. More
by gbjones
Employees Worked With
Don
March 11, 2015
awesome service I went today to have a part fixed on my truck the people were very smart and courteous , they were very fast and the store was very clean I will defin I went today to have a part fixed on my truck the people were very smart and courteous , they were very fast and the store was very clean I will definitely come back for all my future needs!!! More
by brutusdog2010
Employees Worked With
Don Perkins
