Dick Masheter Ford Inc.

Service I enjoy going to this location because everyone is really friendly and they do a great job in a timely manner. I have never had any issues and I plan I enjoy going to this location because everyone is really friendly and they do a great job in a timely manner. I have never had any issues and I plan on returning when I need my next service. More

was very quick and frienly on a recall repair very nice people that help me get my recall taken care of fast and very frienly. and a very clean place would buy car car here next time. very nice people that help me get my recall taken care of fast and very frienly. and a very clean place would buy car car here next time. More

New car Thomas J Diggs did a great job of explaining everything in detail. The car was ready on time. Bill was also great in giving me the best deal,no hidde Thomas J Diggs did a great job of explaining everything in detail. The car was ready on time. Bill was also great in giving me the best deal,no hidden charges I recommend to all of friends. More

Excellent experience Service was amazing. When I walked in the door I was greeted with a smile. Once I received my car back it was perfect, interior and exterior was amazi Service was amazing. When I walked in the door I was greeted with a smile. Once I received my car back it was perfect, interior and exterior was amazing. More than I asked more. If you are need and detail done to your car, this is the place to go More

My overall experience was enjoyable My experience with Dick Masheter was actually great. The staff was friendly, knowledgeable and courteous. My vehicle was serviced and ready to go even My experience with Dick Masheter was actually great. The staff was friendly, knowledgeable and courteous. My vehicle was serviced and ready to go even before the estimated time that I was given. I will most definitely recommend this dealership to others. More

F150 Experience I was extremely please with the professionalism and respect I received during the purchasing process of my new F150 Super Crew. The responses on the I was extremely please with the professionalism and respect I received during the purchasing process of my new F150 Super Crew. The responses on the internet as well as the professionalism at the dealership was tremendous. The whole staff was very courteous and helpful in every step of the purchase. I would recommend Dick Masheter Ford to anyone without any reservations. I will definitely return when I purchase another vehicle. I have purchased 3 new vehicles from Dick Masheter since 2009. Great Experience, Greg Potter More

The Honda experience I purchased a 2016 Ford Explorer. I thought I wanted a Honda Pilot. I'd been researching Suv's and the Honda Pilot had great ratings. Howeve, when I I purchased a 2016 Ford Explorer. I thought I wanted a Honda Pilot. I'd been researching Suv's and the Honda Pilot had great ratings. Howeve, when I went to buy the Honda Pilot my experience was horrible. I was trading in 2 vehicles and had excellent credit. I did not qualify for the zero percent rate. By 4 credit points. I had a 701 credit rating and Honda required a rating of 705. I was informed that unless I was willing to spend 60 dollars more on a different body trim the only way I would be getting this vehicle is if I leased for three years , trade a third vehicle or have a parent co -sign my loan. I was okay with information received , it was the way it was said. The manager was very condescending and unwilling to bend at all on the price. The color choice was ugly and the body style looked more like the minivan. Discouraged I walked away, after being there for 4 hours. My fiancé and I decided to take a look at the explorer . I Immediately Iloved the body style. Large roomy interior. Beautiful interior and exterior colors. Functional third row seat and panoramic moon roof. The leather seats feel like your sitting in a large recycliner. Dual exhaust and very sporty car trim. Ryan the sales person was well informed about the vehicle but not pushy. Test driving it was like driving on ice. So very smooth. Edmunds rated this vehicle an A. I give Ryan and Dick Masheter a A+. The pilot drove smooth but felt very "mom-ish". Although th pilot has lane watch it does not take the place of operator experience. I was reminded by my fiancé that watching the view finder constantly could be just as much of a distraction as talking on the phone. I love my Ford. My very first car was Ford escort, purchased by Father while in college. It is still an American vehicle made well. I can't say enough about this choice. I am very happy. More

Customer service The employees are all courteous. The service department took good care of me in a timely manner. They Also had refreshments while I waited, The office The employees are all courteous. The service department took good care of me in a timely manner. They Also had refreshments while I waited, The office area is clean along with the lobby. More

Horrible Service! I dropped my car off at Dick Masheter at 830 am due to a service engine light, however the light turned off the day before my appointment. They neve I dropped my car off at Dick Masheter at 830 am due to a service engine light, however the light turned off the day before my appointment. They never called me. I had to call them after they had my car for six hours for them to tell me they could not do anything without the service engine light still on. Very irritating. More

Great Customer Service I would highly recommend Dick Masheter Ford if you are looking to buy a new or used car. I worked with Tom and not only did he make the sales process I would highly recommend Dick Masheter Ford if you are looking to buy a new or used car. I worked with Tom and not only did he make the sales process easy, he also has followed up with me to make sure I'm happy with my car. More