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Dick Huvaere's Richmond Chrysler Dodge Jeep Ram

Richmond, MI

4.3
538 Reviews

67567 South Main Street

Richmond, MI

48062

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Showing 538 reviews

February 01, 2021

Worked with Mark Herren again on turning in our leased 2018 Jeep Grand Cherokee and finally getting what my wife always wanted with the features she wanted on a 2021 Jeep wrangler Rubicon at a great price More

by kbrandt211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Herren
Feb 03, 2021 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Congratulations to you and your wife on your new Jeep Grand Cherokee! We are thrilled that we could make things happen for you two and provide you with the perfect vehicle, deal, and overall experience! We thank you for taking the time to leave Mark this excellent review, and we wish you the safest of travels- on behalf of him and the entire team!

January 28, 2021

A very very pleasant shopping experience all done over the phone/Internet. I live quite a distance from the dealership, 40 minutes of highway driving. Furthermore, to have my new Ram1500 delivered to my h More

by z01vette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Tolitsky
Feb 03, 2021 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

We are overjoyed that we had the opportunity to do business with you and make your overall experience as seamless as possible! It is an honor to have earned your kind recommendation, and we congratulate you on your new vehicle- on behalf of Ryan and the entire team!

January 26, 2021

This is my 2nd time leasing a car from Brian and I would not go anywhere else! He is such a pleasure to work with, he’s easy going and very honest! Wouldn’t want to work with anyone else! More

by Shelsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Noteboom
Feb 03, 2021 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

We are so appreciative of your repeat business, and we are thrilled that Brian could provide you with a top-notch experience once again! We thank you for taking the time to leave him this excellent review. Please let us know how he and the team may be of further assistance to you in the future!

January 18, 2021

Bought a used Jeep for my daughter and was sold extended warrant that comes with "free" rental and they waive the deductible. Now the Jeep looses power while driving so the car needs to get to the dealershi More

by Jimmy
Recommend Dealer
No
Employees Worked With
Stephanie - talked to two others in service too. No one can help
Jan 19, 2021 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Dear Jimmy, Thank you for sharing your comments with us. We are very sorry to hear that you're not happy with the service you received, specifically the extended warranty. We would like to help with your vehicle's issues but it's not that we won't honor your extended service contract, but rather we are at capacity in the shop currently and all of our loaners are currently out with other service customers. Thank you, Jeremy Nicklow Service/Parts Manager

Jan 19, 2021 -

Jimmy responded

Thanks for the response and I stand by my review. I would not recommend your service department as you can’t take cars without leaving customers without a car for weeks. Also I would never recommend anyone buy your expensive extended warranties as they are useless if you can’t get in and get a loaner. Everything we were promised you can’t deliver on. I don’t recommend this dealership and your response is further proof. No solutions just sorry, we’re busy. Guess you have enough customers and don’t need new ones.

January 14, 2021

Had to bring my Jeep in for a tire issue. Jasmine was my service representative. She was super nice and took care of everything and let me know via phone calls where they were on my repair. Excellent servic More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine
December 13, 2020

I've been dealing with Dick Huvaeres CDJR for 20 years. I've bought or leased about 10 vehicles in that time frame. Dealing with their salesman Brain Noteboom has been a great experience. I would highly r More

by Jjanchorbay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain Noteboom
Dec 18, 2020 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are honored to have your continued business, and we are thrilled that Brian could consistently provide you with exceptional experiences! He will be proud to hear of your kind words and recommendation, and we hope to continue serving you and your automotive needs for years to come!

November 27, 2020

Brian Schneider helped me get into a Ram 2500. He made the process quick, and easy. I can highly recommend him. Been using him for years. More

by Team Ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Schneider
Dec 03, 2020 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Congratulations on your new Ram 2500! We are so appreciative of your repeat business, and we are thrilled that Brian could provide you with a top-notch experience once again! We thank you for taking the time to leave him this kind review and recommendation, and we wish you the safest of travels until we meet again!

November 14, 2020

My youngest daughter recently purchased her first vehicle from Tim Selby. I have dealt with Tim for the last few years for my Ram leases. I cannot say enough about his professionalism and knowledge during my More

by svanluven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Selby
Nov 16, 2020 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Thank you so much for your amazing review! We are honored to have your family's continued business, and we are pleased that Tim could consistently provide you with the quality service that you so much deserve! We congratulate you on your new vehicle- on behalf of him and the entire team, and we look forward to continue providing you with our best care in the years to come!

October 09, 2020

Earlier this week I leased a new 2021 Ram 1500 Pickup from Huvaere's, and I couldn't be more pleased with my whole experience. My salesperson, Kane Karpinsky, and General Sales Manager Tom Tessmer were a More

by WayneO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kane Karpinsky, Tom Trammel
Oct 09, 2020 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Wayne, Congratulations on your new Ram 1500! We are so appreciative of the opportunity to do business with you, and we are pleased that our team could make your experience an overall success! Your satisfaction means so much to us, and we can't wait for you to enjoy your new ride!

October 03, 2020

I want to thank Brian Noteboom for all his attention and knowledge in getting me into a new Renegade. He always spends time to explain all my options so I can make an informed decision. He is one of the bes More

by gericlaeys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Noteboom
Oct 06, 2020 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave Brian this wonderful review! He will be honored by your very kind words and to know how greatly you value his assistance! We congratulate you on your new Jeep Renegade- on behalf of him and the entire team. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

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