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Dick Huvaere's Richmond Chrysler Dodge Jeep Ram
Richmond, MI
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Service department is horrible at keeping you updated on your vehicle. Michelle is especially lacking customer service traits. whenever you try to call for an update, there’s no one available to answer the your vehicle. Michelle is especially lacking customer service traits. whenever you try to call for an update, there’s no one available to answer the phones and you never get a call back. Absolutely frustrating. More
I've been a loyal customer for 6 years. Bryan Kingman is our salesman and he always does an excellent job helping us find quality vehicles for reasonable prices. We recently leased 2 new cars with him and a our salesman and he always does an excellent job helping us find quality vehicles for reasonable prices. We recently leased 2 new cars with him and are very happy. Thank you! More
I was in a bind because I had to turn in a lease vehicle and couldn't find a replacement at other Jeep dealers due to low supply and high demand. I called Dick Huvaere's Jeep and asked for help. Don Kurek and couldn't find a replacement at other Jeep dealers due to low supply and high demand. I called Dick Huvaere's Jeep and asked for help. Don Kurek assisted me promptly and was with me every step of the way in getting my lease turned in and finding a replacement vehicle. He could not have been more helpful. Would highly recommend. More
You say you strive your reputation on your service. Your service representative don’t follow through with the customer, not good service, Ryan never bothered to call us and tell us the part that was to be t service representative don’t follow through with the customer, not good service, Ryan never bothered to call us and tell us the part that was to be there today never came in. He never answers his service line. Would like to know what his happening. The girls in the office aren’t very helpful either, so I guess no truck tonight. More
Brian Schneider has now helped us with two purchases in a row and has done an excellent job on both vehicles. Our newest purchase is a Ram TRX and Brian was very helpful in finding one very quickly. I would row and has done an excellent job on both vehicles. Our newest purchase is a Ram TRX and Brian was very helpful in finding one very quickly. I would recommend Brian to anyone looking purchase or lease a new vehicle. More
I called Chris Gauronskas, I have leased from him before, and asked him for a specific Jeep Grand Cherokee I wanted. It was done to perfection. He has always been helpful and honest. Called me and kept me up and asked him for a specific Jeep Grand Cherokee I wanted. It was done to perfection. He has always been helpful and honest. Called me and kept me updated on the progress of the Jeep. Jeep was exactly what he said it would be. I will continue to lease my vehicles from him. More
Brian always helps us out with what we’re looking for. He’s always fun to chat with and is patient. We look forward to continue working with Brian He’s always fun to chat with and is patient. We look forward to continue working with Brian More
Exceptional and customer focused. Thanks Heather Morris for all you did. This is our 4th family lease from Dick Huvaere’s and we’ll be back. for all you did. This is our 4th family lease from Dick Huvaere’s and we’ll be back. More