Dick Huvaere's Richmond Chrysler Dodge Jeep Ram

Very Pleased Repeat Customers Over 2 years ago, my husband and I purchased a truck and a car from Mark Herren of Dick Huvaere's. Since then, we both have been back to purchase ano Over 2 years ago, my husband and I purchased a truck and a car from Mark Herren of Dick Huvaere's. Since then, we both have been back to purchase another truck and car and insisted on working with Mark again. We've purchased many vehicles throughout our years of driving and have never really liked the car purchasing experience. Since we've found Mark to guide our way through the process, he has made it a pleasant task. We have the utmost confidence in Mark to give us the best deal and in the dealership to handle any issues. They have a great selection of vehicles and we are always totally satisfied with our purchase. I'm loving my new "200" right now, drives like a dream!!!!! Thanks, Mark. More

Truck buyer My wife and I went into Dick Huvaere's to look at trucks. I found some I liked went in side and talked to Robert Williamson. He was very helpful and f My wife and I went into Dick Huvaere's to look at trucks. I found some I liked went in side and talked to Robert Williamson. He was very helpful and friendly. We worked out a price that I was happy with and off we went. I would recommend this dealership to people and tell them to ask for Robert. More

excellent We have been Ford "people" for 27 years were in need of two cars to lease, a good friend said try the Dodge "you will love em" WE DID. Brian No We have been Ford "people" for 27 years were in need of two cars to lease, a good friend said try the Dodge "you will love em" WE DID. Brian Noteboom was our new car rep. got us great deals on a Journey for my wife and Durango for myself. Needed service on the Durango this week Mike Cox waited on me the car was in and out in no time at all he was great the service fast (screw in rt rear tire) Love both cars, we drive em a lot..... will be back will leases are up oh by the way saved over $325.00 per month on lease cost vs Ford More

Horrible customer service Drove an hr to get there 3hrs before they closed and was told by joe to come back tomorrow bc he wouldn't have enough time to get me to drive out of t Drove an hr to get there 3hrs before they closed and was told by joe to come back tomorrow bc he wouldn't have enough time to get me to drive out of there with a truck tonight. Had to push him to let me test drive a truck. Truck was undrivable bc it had some sticky spray residue on windshield and was unable to see through at night. And then he told me I was a lier bc the quote I was given at another dealership before going there was just way to low and then called a friend of his from a different dealership to try and get a price on a ford truck I looked at to prove to me that I was lying!? Is this how you treat customers!? I left insulted never would recommend this place. Tacky customer service More

good deals and great customer service Just leased a vehicle from there. They were a great help and made this easy and worked with us. I recommend going here for your purchase or leases. I Just leased a vehicle from there. They were a great help and made this easy and worked with us. I recommend going here for your purchase or leases. I will certainly be coming back for future business. More

Great job!! I purchased two cars, leased, at this dealer. When my Journey had broken mirror from sideswipe, Teresa Raychok at the body shop took care of all the d I purchased two cars, leased, at this dealer. When my Journey had broken mirror from sideswipe, Teresa Raychok at the body shop took care of all the details. When I got my car back, they fixed mirror and cleaned the rest of the car like new. Buffed out any scratches, looks new. I would recommend this dealer for any auto needs, new or used. More

Very happy I went to the dealership just to look at two vehicles. One was getting a alignment so I couldn't see it but Melody Callahan showed me the other one. I I went to the dealership just to look at two vehicles. One was getting a alignment so I couldn't see it but Melody Callahan showed me the other one. I was looking at the same vehicle just different colors. Melody was fantastic I was nervous about the whole thing for the fact it was my first car I was actually going to buy from a dealership. I'm glad to say that Melody made everything easy from beginning to end she answered all my questions that I had. Melody made it a great experience. Very friendly and welcoming and worked with me. I'm glad I came to Dick Huaveres in Richmond. Defiantly would go back to Melody for future vehicles. Thank you More

Saturday Service at its finest I would first like to thank Kyle Palermino for setting me up a Saturday apointment to address the two recalls on my Jeep Grand Cherokee Summit. When i I would first like to thank Kyle Palermino for setting me up a Saturday apointment to address the two recalls on my Jeep Grand Cherokee Summit. When i called the dealership I explained that I wanted to get these safety recalls addressed, but my wife drives the jeep and works M -F. Kyle offered a Saturday apointment, which worked out great. When i arrived with the jeep he noticed the oil change indicator was lit and offered to get that done during this visit. So, all three issues addressed in only a few hours and on a Saturday. Only thing that would have made this visit even better is if they washed the jeep after the service and oil change. Overall, still very happy with my experience and Mr.Palermino's customer service. Thanks, M.Polito More

Amazing! A truely great dealership! My wonderful visit started by contacting Dave Kerwin who had helped me get the car and asked his option. He gave me a phone A truely great dealership! My wonderful visit started by contacting Dave Kerwin who had helped me get the car and asked his option. He gave me a phone number and told me what to say! Then Eric Allen made the rest easy and he was so friendly! I'll surely come back again! More

Positive experience Brian Noteboom and his partner Ted were very friendly , helpful , and professional in a assisting us with leasing a new vehicle. We were indecisive be Brian Noteboom and his partner Ted were very friendly , helpful , and professional in a assisting us with leasing a new vehicle. We were indecisive between 2 cars and their professional input helped us confirm our choice . Overall experience was very positive! The only negative was the very misleading advertising . Prices we're not even close to the advertised price ! More