Dick Huvaere's Richmond Chrysler Dodge Jeep Ram

Great Experience Overall we had a great experience. First of all, our salesman, Bryan Kingman, was very thorough and attentive and could not have been better. Perhap Overall we had a great experience. First of all, our salesman, Bryan Kingman, was very thorough and attentive and could not have been better. Perhaps the experience went smoothly because we had checked the new car inventory at home first, found the car we wanted and had called and talked to Bryan ahead of time who confirmed that they still had the car and gave us a new car price. So we knew what we were looking at going in to it, only our trade in was in question. Bryan showed us all the features of the new car and took us for a ride while our car was being appraised. After a very short wait we talked about the trade in value and negotiated somewhat...we gave him an out the door price and they agreed. I think a very fair deal for all concerned! They started on the paperwork and we were out the door with our new car within 2 1/2 hours! That alone would make me come back! More

My experience My name is April Redlowsk and it was very good customer service. I gave them the information they needed to run my credit. Walked in the dealership My name is April Redlowsk and it was very good customer service. I gave them the information they needed to run my credit. Walked in the dealership with hope but never thought I would leave with car that day. As set there nervoius Brittney reassured me to be patient it work out and it did. I love my Mini-Van and my experience was great for buying my first car even though it was used Brittney made feel like I was walking away with new one. More

Quick and Professional Austin Ottino is excellent to work with! Trading in our lease for a new car, Austin was quick, professional and provided great information in selectin Austin Ottino is excellent to work with! Trading in our lease for a new car, Austin was quick, professional and provided great information in selecting our new lease. Highly recommend!!!! More

Great Sales Professional We just leased a Chrysler 200 S at Dick Huvaere. Primo Kadarian was our Sales Professional. Primo explained thoroughly all of the paperwork we fille We just leased a Chrysler 200 S at Dick Huvaere. Primo Kadarian was our Sales Professional. Primo explained thoroughly all of the paperwork we filled out, payment options, etc. He took his time; and we never felt rushed like he had other customers to get to. When all of our paperwork was completed, Primo went out to our car with us and explained ALL of the new features thoroughly. We never had a Sales Professional do that before, and we both greatly appreciated it. Definitely a 5 Star to Primo Kadarian. Thank-you Primo!! More

The best lease experience I ever had! Absolutely in love with my new van! Transaction was so easy and hassle free thanks to David Kerwin, best car salesman ever! He helped us every step of Absolutely in love with my new van! Transaction was so easy and hassle free thanks to David Kerwin, best car salesman ever! He helped us every step of the way and made sure we got everything we needed. More

Early lease turn in Brittney Stoliker was great to deal with. I originally contacted her in the fall to see where prices were at for Grand Cherokees and Durangos. She cal Brittney Stoliker was great to deal with. I originally contacted her in the fall to see where prices were at for Grand Cherokees and Durangos. She called me back a few months later and was able to get me our of my lease and beat the prices quoted at every other dealership that we shopped. Everything was done via phone, text and email, I just needed to come in to sign papers. Great experience will be working with her in the future and would highly recommend her services. More

The road trip was still on. I needed help with my Jeep the day before my road trip up north. Kyle Palermino at Dick Huvaere's was able to have his mechanic make the necessary rep I needed help with my Jeep the day before my road trip up north. Kyle Palermino at Dick Huvaere's was able to have his mechanic make the necessary repair and have me on my way in no time. If not for their help, I would have missed my trip. Thank you. More

Customer Service I took my Ram in for service and recalls. The staff was very friendly and kept me informed on my truck. Thank you Michael Myslakowski for the excellen I took my Ram in for service and recalls. The staff was very friendly and kept me informed on my truck. Thank you Michael Myslakowski for the excellent customer service. K.Smith More

Worst Dealership to deal with The internet Department at Dick Huvaere's is a joke. I've dealt with many of the other Chrysler ,Dodge dealerships around and have had a pleasant expe The internet Department at Dick Huvaere's is a joke. I've dealt with many of the other Chrysler ,Dodge dealerships around and have had a pleasant experience with trying to get information on the vehicle I am interested in. This dealership however is a joke the head of there internet department Robert Heppler never responds even when he requests information from you, and has yet to reply to any of my inquires. I'm extremely disappointed in this dealership especially since I have heard a lot of good reviews on this dealership. So I will be taking my business to another dealership that would be pleased to get me the information and not blow my email up with there promotional offers 2-3 times a day. More

Very friendly and helpful! Brittney Stoliker helped us out. She worked very hard to get us a lease for the price we wanted and was very fair with our trade-in. You can't beat th Brittney Stoliker helped us out. She worked very hard to get us a lease for the price we wanted and was very fair with our trade-in. You can't beat the price for a Town and Country minivan. No other dealers could touch Brittney's deal. She went out of her way to find us what we needed and met with us at our convenience to get us in a car quickly. She is very friendly, I would recommend Brittney to anyone! More