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Dick Huvaere's Richmond Chrysler Dodge Jeep Ram

Richmond, MI

Overview
Reviews
Vehicles
4.3
538 Reviews
Call Dealership (586) 646-4003
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67567 South Main Street

Richmond, MI

48062

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Showing 538 reviews

May 14, 2022

Welcoming, efficient and professional. The new service department is amazing and the new customer waiting area beautiful, comfortable with a fantastic beverage machine . The wait was brief More

by Wrangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service personell
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May 16, 2022 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave this wonderful feedback and five-star rating. It was our pleasure to provide a top-notch service experience and we are happy you enjoyed a comfortable wait while working with our Team. We hope to welcome you back to Dick Huvaere's Richmond Chrysler Dodge Jeep Ram again next time.

May 17, 2022 -

Wrangler responded

My pleasure.

March 31, 2022

Poor communication, rigid policies and procedures that don’t serve the best interest of customers and lacking the spirit to serve. Unfortunate because I really wanted a vehicle they had. I ended up choosi More

by Dinger34
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Friendemic Catalyst
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Apr 02, 2022 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to share your feedback. At Dick Huvaere's Richmond Chrysler Dodge Jeep Ram, we take customer satisfaction very seriously and I would like the opportunity to further discuss your sales and customer service experience. Would you kindly reach out to me with your preferred contact details? Best, Tom Tessmer Sales Manager ttessmer@huvaere.com

Apr 02, 2022 -

Dinger34 responded

Sure, what else would you like to know? 260-228-0227.

September 28, 2021

Absolutely amazing and is a fantastic seller and person and he always goes above and beyond to help us always More

by Jmarie1938
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris gauronskas
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Sep 28, 2021 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Thank you for leaving Chris this 5-star review! We are so glad that he consistently provides you with the quality service that you deserve! We greatly appreciate the opportunity to work with you. Please drive safely, and do not hesitate to let us know how he and the team may be of further assistance to you in the future.

September 27, 2021

Kane KARPINSKY was awesome made our car buying experience pleasurable. Ty Kane will be back to buy from you again. More

by badabing68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kane KARPINSKY
Report | Print
Sep 27, 2021 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are so glad that Kane provided you with a 5-star car buying experience! It is our pleasure to assist you in any way possible, and he will be honored to know how confident you are in his efforts. We wish you congratulations on your new vehicle- on behalf of Kane and the entire team! We hope for an opportunity to work with you again in the future.

September 10, 2021

Great place with exactly what I wanted, Talked to Sam Cat and basically bought my gladiator over the phone. Arrived and my truck was ready just needed to sign and drive. I Recommend Sam for your next purchas More

by coreyb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Cat
Report | Print
Sep 13, 2021 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Corey, We greatly appreciate you leaving Sam this 5-star review! Providing a seamless and exceptional experience is so important to us, and we are so glad that Sam's efforts met your satisfaction. They will be honored to have earned your kind recommendation. We wish you the warmest congratulations on your new Jeep Gladiator! Safe travels!

September 07, 2021

Every time I’ve gotten a vehicle there was no question on if I was going to Brian Noteboom! Excellent job always never disappoints! Very helpful and friendly! Will answer any questions I have. Been getting v More

by danielledixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noteboom
Report | Print
Sep 08, 2021 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Danielle, Thank you for taking the time to leave Brian this wonderful review! We are so glad that he consistently provides you with top-notch service throughout your visits. We greatly appreciate your continued business, and he will be honored to have earned your kind recommendation. We look forward to continue to provide you with our best care for many years to come. Safe travels!

September 01, 2021

The most dishonest people I have ever met. Salesperson Sarah lied to my face over and over just to make a sale. Then offered to help make it right and then blamed it on others that she couldn’t. Complete More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sarah
Report | Print
Sep 02, 2021 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

James, Our apologies that you are experiencing difficulties with the vehicle you recently purchased. The vehicle you purchased was part of our value wholesale inventory; these are as-is vehicles we offer for sale to the public. During the purchase process, we explained to you that these vehicles are sold as-is without a warranty and have not been mechanically inspected. We recommend that all of our clients have these vehicles privately inspected prior to purchase. You elected to waive the private inspection process prior to purchase and asked for a price discount based on some concerns you had with the vehicle during the test drive. We were able to honor your request for the discount, and you chose to proceed with the purchase. Sincerely, Augie Giordano Sales Manager

August 27, 2021

Brian Noteboom is the Best, wouldn't think of dealing with anyone else. Always top-notch service. We know we can count on him to come through, even when things are tough. More

by aspenglowdesigns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noteboom, Ted
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Sep 01, 2021 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

We greatly appreciate you taking the time to leave Brian this excellent review! We always strive to provide 5-star service, and we are so glad that Brian's efforts consistently meet your satisfaction. It is our pleasure to assist you in any way possible, and he will be delighted to know that you deeply value his service. We wish you the safest of travels until we meet again.

August 23, 2021

Sam Mensor , was very knowledgeable & helpful in my purchase I will recommend him & your dealership to others , a very enjoyable experience More

by Daveslider1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam mensor
Report | Print
Aug 23, 2021 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

Dave, We greatly appreciate you taking the time to leave Sam this 5-star review and recommendation! We are honored to have been of assistance to you with your special purchase, and we are so glad that he provided you with a top-notch experience! We wish you congratulations on your new vehicle- on behalf of Sam and the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

Aug 24, 2021 -

Daveslider1 responded

Thanx again Sam👍🏻

August 10, 2021

Willingness to work with you and make the deal good for everyone involved More

by bizworski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noteboom, Jacob, Ted P
Report | Print
Aug 10, 2021 -

Dick Huvaere's Richmond Chrysler Dodge Jeep Ram responded

We appreciate your positive review! Providing top-notch service is so important to us, and we are so glad that our team's efforts could meet your satisfaction. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

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