Dick Huvaere's Richmond Chrysler Dodge Jeep Ram

Friendly comfortable atmosphere I have dealt with a lot of car salesman and Sam Catanzaro is the best. Very knowledgable and helpful to the working man or woman. Doesn't try to pull I have dealt with a lot of car salesman and Sam Catanzaro is the best. Very knowledgable and helpful to the working man or woman. Doesn't try to pull anything on you. A real straight shooter. I haven't trusted car salesman in the past, but I trust Sam Catanzaro to give me all the facts in the purchase or lease of any vehicle. Most car salesman try to steer you into any vehicle, but not Sam he wants you to be happy with your decision, and that's exactly what it is, YOUR Decision. There's no scam when you deal with Sam. Sam is very personable and funny. He even gives you a hug when the deal is done. I have recommended Sam to all of my family and will continue to. Sam is my car guy. More

Excellent Used Car Purchase Marc Desero was extremely helpful with my Chrysler 200 purchase. This is my second purchase from Dick Huvaere's and I would definitely recommend Marc Marc Desero was extremely helpful with my Chrysler 200 purchase. This is my second purchase from Dick Huvaere's and I would definitely recommend Marc to anyone looking to purchase a vehicle. Very professional. More

Satisfaction Bryan Kingman has been my sales person on 3 vehicles & every one of them I have been completely satisfied I would recommend him to anyone and have.. Bryan Kingman has been my sales person on 3 vehicles & every one of them I have been completely satisfied I would recommend him to anyone and have... More

New Wrangler purchase Brian Noteboom was very helpful with my purchase. I have leased and purchased several vehicles from Brian at Dick Huvaere's. Brian is professional. Brian Noteboom was very helpful with my purchase. I have leased and purchased several vehicles from Brian at Dick Huvaere's. Brian is professional. knowledgeable and takes the stress out of the purchase. I have also referred family to Brian and he treated them the same. If you are looking for a new or used car he is he guy. More

Great customer service Traded in my 2011 Jeep Patriot for a 2017 Jeep compass. Brian Schneider is tops in the service and sales department. I would recommend this dealersh Traded in my 2011 Jeep Patriot for a 2017 Jeep compass. Brian Schneider is tops in the service and sales department. I would recommend this dealership if you are a jeep lover. More

Best Dealer experience I've ever had! Kane Karpinsky must be one of the best salespersons Dick Huvaere has. He is always courteous and eager to help you with any questions you have. I wa Kane Karpinsky must be one of the best salespersons Dick Huvaere has. He is always courteous and eager to help you with any questions you have. I was a sales manager for many years and know a good salesperson when I meet one and he fills the bill. He has an outstanding personality. More

Quick and Easy I have dealt with Austin Ottino in new car sales previously and he understands what I wanted and how to execute it in quick manner, For all of you who I have dealt with Austin Ottino in new car sales previously and he understands what I wanted and how to execute it in quick manner, For all of you who have spent a half of a day on picking up a vehicle, there is a better choice. Thanks for the quick service getting me in and out in my new Challenger. More

Great experience Got a great vehicle for a decent price. There were no hidden costs and the salesman was knowledgeable, kind and courteous. All in all, a positive exp Got a great vehicle for a decent price. There were no hidden costs and the salesman was knowledgeable, kind and courteous. All in all, a positive experience. More

Worst customer service Took my 2014 Jeep Compass in for body work and repairs after I was involved in an accident. It took 1 month and multiple calls to the dealership and m Took my 2014 Jeep Compass in for body work and repairs after I was involved in an accident. It took 1 month and multiple calls to the dealership and my insurance company to get my vehicle back. Worst customer service I have EVER encountered. The service manager dismissed my concerns regarding work that should have been covered under my warranty that was said to be covered bumper to bumper until 100,00 miles per our salesman Robin in October when we purchased the vehicle. Repairs were not covered and the body shop wanted us to pay for repairs. Thankfully after I spoke again with my insurance company they determined the repairs to be related to the accident. I was promised my car 2 weeks prior to the actual delivery date, and was paying $140.00 per week for a rental car that the dealership would not cover any cost of even though they told me my car was finished twice. Each time I went to pick up my car there were still repairs that the service department had not caught. I contacted Kim, the general manager who was as dismissive to me as the service manager. finally after 4 weeks I picked up my vehicle and put a FOR SALE sign in the window. NEVER will I purchase another Jeep product nor do any business with Dick Huvaere's. More

HIGHLY SATISFIED!!! I would like to send a special thanks to Brian Schneider for making the transition of my old lease of a RAM to a new one. Everything went as smooth as I would like to send a special thanks to Brian Schneider for making the transition of my old lease of a RAM to a new one. Everything went as smooth as could be! If you are looking for a new CDJR, Huvaere is the place to go, they don't treat you like a number!! You will be glad you went there! P.S. This is the 4th vehicle that I have purchased/leased from them. That's why I keep going back! Thank You Sincerely BlaineBoyer More