Dick Hannah Volkswagen

The service team at Dick Hannah VW is a pleasure to work with. Josh, my assigned service manager, always seems to have my best interest at heart. The whole team works as one, greeting customers, opening doo with. Josh, my assigned service manager, always seems to have my best interest at heart. The whole team works as one, greeting customers, opening doors, and helping each other. Appointments are scheduled promptly, and work is completed in timely manner. The garage and waiting room are immaculate, and the free wifi connection is quite helpful for longer waits. More

Everytime I bring my Jetta in for service, they manage to get me out and on my way ahead of schedule and under estimate. Can you beat that? Didn't think so! The waiting area is neat and tidy, complimentary c get me out and on my way ahead of schedule and under estimate. Can you beat that? Didn't think so! The waiting area is neat and tidy, complimentary coffee, cookies and internet. Service charges are reasonable, work done is impeccable. More

Very good customer service. Free car wash with your service! Prices are a little steep though as with any dealership. Other than that, great overall experience. Would definitely recommend it!!!!!!!!!!! service! Prices are a little steep though as with any dealership. Other than that, great overall experience. Would definitely recommend it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

I came to Dick Hannah VW after having a terrible experience at Armstrong VW. Abby helped from the first moment by listening and offering immediately to do whatever she could to repair my car. My c experience at Armstrong VW. Abby helped from the first moment by listening and offering immediately to do whatever she could to repair my car. My car was diagnosed, repaired and ready to go in 2 days time, and Josh explained the full process in terms that made sense to me. I live in Portland but will be driving to Dick Hannnah for all my VW needs from now on. More

We brought our car in for some minor repairs. The service reps were very friendly and helpful. The courtesy van took us to the mall and brought us back. It was very nice to be able to have that ser service reps were very friendly and helpful. The courtesy van took us to the mall and brought us back. It was very nice to be able to have that service. I would recommend you guys to all my friends. More

My car was accepted for service exactly on time. The service personnel were courtious friendly and helpful. The shop personnel treated my car with respect and returned the car to me clean and service ne service personnel were courtious friendly and helpful. The shop personnel treated my car with respect and returned the car to me clean and service need was professionally performed. This service was a warranty service. More

Josh in the service department was very friendly and worked with me to have my car fixed in a timely manner. He also went out of his way to make sure I was getting the best service and price for my par worked with me to have my car fixed in a timely manner. He also went out of his way to make sure I was getting the best service and price for my particular situation. Josh was courteous and responded to my concerns in a timely manner. I will do business with Dick Hannah again if the need is there. More

Josh did everything possible to ensure that I was satisfied with my complimentary check-up. He was incredibly friendly and personable and made the whole experience very positive. I also interacted wi satisfied with my complimentary check-up. He was incredibly friendly and personable and made the whole experience very positive. I also interacted with the person who inspected my vehicle and he was also very helpful and genuine. More

My check engine light came on for the first time since purchasing my vehicle a year and a half ago. I called in and scheduled an appointment, and with prompt service from the customer service rep was able purchasing my vehicle a year and a half ago. I called in and scheduled an appointment, and with prompt service from the customer service rep was able to get in within 15 mins. i drove up my car and waited for only an hour before my car was finished in service and a resolution to the problem had been found. i am very pleased with the experience and would recommend Dick Hannah VW service department to anyone. More

I've been going to Hannah's for years. The service is great! NOt only do I take my car there for repairs, my husband and I have bought five cars. They have always been honest and fair with us. There i great! NOt only do I take my car there for repairs, my husband and I have bought five cars. They have always been honest and fair with us. There is never pressure to buy, and they stand by their cars. I have also used the body shop when my new Passat was damaged. They also did an excellent job! More