Dick Hannah Volkswagen

Scheduled appointment via the internet. Arrived at the appointed time and drove right up to the service writers work station. I was impressed by the service writers interest in making this visit a good o appointed time and drove right up to the service writers work station. I was impressed by the service writers interest in making this visit a good one. All my concerns and questions about this service appointment were thoroughly reviewed and documented to my satisfaction. Only then was the button pressed and the papers printed. Because of the service time required, they gave me a ride home and picked me up in the afternoon when the car was ready. It was serviced, washed and ready to go when I returned. I have taken a lot of cars to a lot of dealerships over a lot of years and had a lot of problems. Not today. When the day was over and my car in the garage, I was still happy. Wow! More

I bought a 2006 New GTI from Dick Hannah VW. The car was in excellent shape when I got it and I found the professionalism of the salespeople to be excellent. I have had my car in for service a few times fo in excellent shape when I got it and I found the professionalism of the salespeople to be excellent. I have had my car in for service a few times for minor problems. Everything was covered under warranty. I have worked with Josh in the service department and he has exceeded my expectations every time. I highly recommend this dealer for sales and service. More

Ryan was a great help in getting a new tire for my car. At first I was going to need 4 new tires but he was able to find a company that "shaved" the tires to match the tred. It was a huge cost saver for m At first I was going to need 4 new tires but he was able to find a company that "shaved" the tires to match the tred. It was a huge cost saver for me since the rest of my tires were still in really good shape. I will for sure being going back again! More

I received a phone call from Dick Hannah VW regarding a recall for my 2001 Jetta. I set up an appointment over the phone. When I arrived, I was immediately greeted and introduced to Phi, who assisted me. recall for my 2001 Jetta. I set up an appointment over the phone. When I arrived, I was immediately greeted and introduced to Phi, who assisted me. Phi was wonderful to work with, very courteous and professional. When my car was finished, she sat with me and went over a "check up" that had been performed. She informed me of a couple of maintenance items that were due, but was not pushy with me at all (which I appreciated). Overall, everyone I dealt with, from scheduling to the actual service appointment, were outstanding!! More

Excellent customer service. I was having trouble with my transmission on my 2008 Volkswagen Jetta. I took a drive with the technician and he noted the problem immediately. The following Monday I brought my transmission on my 2008 Volkswagen Jetta. I took a drive with the technician and he noted the problem immediately. The following Monday I brought my vehicle in to have my transmission worked on, in the meantime I was offered a loaner car to use until my car was ready to pick up. Phe and Ryan were very professional and courteous to work with. The work was done in a timely manner and to my satisfaction. I would recommend Dick Hannah to anyone thinking about purchasing a new or used vehicle. They will take very good care of you. More

Primarily, I have given this great rating due to Phe. Primarily, I have given this great rating due to Phe. The best service person I have ever dealt with in the area of Automobiles. if you get your car Primarily, I have given this great rating due to Phe. The best service person I have ever dealt with in the area of Automobiles. if you get your car serviced here, ask for Phe. My car was taken care of in a timely manner and returned washed. They accommodated my scheduling conflicts by letting me pick up, through the sales department after-hours. I am very satisfied. More

I called my Service friend Josh at 8:30PM on a sunday in panic mode about the engine light on and my car skipping. He assured me he knew what it was and it was most likely covered under a recall. He said panic mode about the engine light on and my car skipping. He assured me he knew what it was and it was most likely covered under a recall. He said I could drive it in and it wouldnt ruin my engine. Had I called a tow truck and drove to the closest shop, I would of spent so much money finding out the problem and alot of stress!!!! Thanks to my friend I slept peacefully and was taken care of within 24hr back on the road again with no worries. More

Ben has been very helpful whenever I have had the car in for repair and/or service. He goes the extra mile for me, and even got the annoying rattle in the dash fixed, that was driving my son nuts! lol I a for repair and/or service. He goes the extra mile for me, and even got the annoying rattle in the dash fixed, that was driving my son nuts! lol I am very impressed with the service department and the way they will go out of the way to get everything done in a timely manner on my schedule and not thiers. Ben has been very helpful, when I have had to schedule time in for service. More

Ryan has been great to work with. He is very knowledgable and I feel like I can trust him with my car needs. I had a headlight go out in my car and the service department had me in and out in less than a hal and I feel like I can trust him with my car needs. I had a headlight go out in my car and the service department had me in and out in less than a half hour. I feel that this dealership goes the extra mile for its customers. Keep up the great work. More

We had been servicing our 2008 Touareg V-10 TDI at Herzog in Beaverton and decided to try Hannah VW - WOW what a difference. The service people understood the uniqueness of my vehicle and were up front abou in Beaverton and decided to try Hannah VW - WOW what a difference. The service people understood the uniqueness of my vehicle and were up front about the pricing difference between my SUV and a regular Touareg and they were able to get the parts needed WAY faster. The service people at Hannah are very attentive and accurate. I am very pleased to have a local dealer that can service my V-10 Touareg and I don't have to go across those bridges! More