Dick Hannah Volkswagen

I love Dick Hannah Volkswagen!! The people there are so nice and they take such good care of my car. Josh and the service teams always explain what is needed and the time and money estimates are always ri nice and they take such good care of my car. Josh and the service teams always explain what is needed and the time and money estimates are always right. They also either provide a shuttle service or a rental car. I highly recommend this company to anyone. More

Phi did a great job of detailing the costs, ordering the parts and getting my car scheduled for same day service with no hiccups. Calls were returned within a few hours and I was given a couple of options f parts and getting my car scheduled for same day service with no hiccups. Calls were returned within a few hours and I was given a couple of options for my parts. I appreciate the efforts from Dick Hannah VW. More

The service department was responsive and informative. Felt that they were working to ensure that we got the best service possible -- and not adding unnecessary expenses. We do not have issues with the Felt that they were working to ensure that we got the best service possible -- and not adding unnecessary expenses. We do not have issues with the dealeship -- but ongoing issues with the Passat (206). That is not the fault of the service department, but is the source of our frustration and dissatisfaction. More

Scotty was great when I bought the car and when I brought it in for a problem, he was right there again...friendly and helpful. He even put my license plates on for me, asked how everything was going. Scot it in for a problem, he was right there again...friendly and helpful. He even put my license plates on for me, asked how everything was going. Scotty Rocks! A co-worker of mine went there and said she really liked him as well. More

I had a problem and was taken care of right away without I had a problem and was taken care of right away without an appointment. They seemed concerned that things should be done right. They did have t I had a problem and was taken care of right away without an appointment. They seemed concerned that things should be done right. They did have to send for parts,but there was nothing they could do about that. They had an up to date history of the car and it's service needs. More

The Dick Hannah crew are a great bunch to work with, the people are friendly and my car always "feels" better after a service. They've helped me out with warranty repairs and I don't even mind waiting in th people are friendly and my car always "feels" better after a service. They've helped me out with warranty repairs and I don't even mind waiting in the lounge while my car's serviced, it never takes too long and there's always something good car-related to read:) More

The service dept is very friendly. However I did mention an issue I was having with my car and was told that unless the check engine light comes on not to worry, but waiting for that to happen would that ma an issue I was having with my car and was told that unless the check engine light comes on not to worry, but waiting for that to happen would that make the problem worse or create more problems????? With that said that is the only issue I have More

My car was leaking oil badly on the Saturday morning of Memorial Day weekend. I called about 10:00am and they were able to get me in for a 12:45 appointment. The service area was jammed and crazy but the Memorial Day weekend. I called about 10:00am and they were able to get me in for a 12:45 appointment. The service area was jammed and crazy but they let me check my car in early to work around my weekend plans. They called throughout the day to let me know what they had found and what I work I wanted to proceed with. They had my car washed, as always, and ready to go at 6:00 as promised. More

I stopped in to see if there was an opening for an oil change on my 2001 Jetta TDI. Not only did they take me right away, he also checked for recalls and did the service on my sunroof.I was out within ab change on my 2001 Jetta TDI. Not only did they take me right away, he also checked for recalls and did the service on my sunroof.I was out within about an hour.Time enough to relax and read.thanks More

Service was performed in a quality fashion and well within the promised time. Waiting facilities were confortable with coffee and drinks being provided along with the latest edition of the Oregonian f within the promised time. Waiting facilities were confortable with coffee and drinks being provided along with the latest edition of the Oregonian for reading. Every one I encountered was very pleasant. More