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Dick Hannah Volkswagen

Vancouver, WA

4.8
643 Reviews

3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 643 reviews

June 01, 2012

My husband and I had a wonderful experience working with Cort Bailiff. There was no high pressure sales tactics, just fast friendly service. He was with us every step of the way. My husband went back af More

by 04passat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Court bailiff
May 16, 2012

Horrible experience that would prevent me from returning or recommending this dealership to anyone I wanted to remain friends with. A horribly disappointing experience that seemed more like an episode of th More

by fundadvice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnathan, Scotty, Tim
March 25, 2012

They have HORRIBLE service and RUDE sales staff. They damaged my car installing the clear cover protector-which they improperly installed THREE times-and never offered to compensate or fix the damages. A More

by Perpride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales and Service
March 19, 2012

My Review: I worked with Keith Black.He was the most My Review: I worked with Keith Black.He was the most thoughtful and most helpfull considerate salesperson I have ever worked with. He tried the best More

by NenitaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Black
February 01, 2012

Our salesman, Cort, was extremely knowledgeable and very congenial. Alex shopped around and got us an excellent finance rate. This is our second time with the particular dealership and there will be a thi More

by tallbroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cort, Treavor, Alex
January 11, 2012

Purchased my car 2011 Volkswagen Tiguan from Dick Hannah Volkswagen. Worst mistake I have EVER made. From the start, they did a HORRIBLE job putting the clear cover protector on my hood (Durashield). It sta More

by jahonlouie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. Swanson, Bobby, Angela
January 01, 2012

Samantha was great! Very personable, honest and went to bat for us to try and get the best deal. Our best experience with Dick Hannah yet! More

by jhorner44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Parton
December 21, 2011

A year or two ago, the Dick Hannah service dept included people like Phi and Ryan. When they left, the department fell into shambles. From everything being explained fully and comfortably, including w More

by eyeyore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam (and others)
October 31, 2011

Never in my life have I been treated as kindly and warmly as I was when I worked with Ricky Ballantyne of Dick Hannah VW. He was more then welcoming when it came to my quesitons and concerns. I highly recomm More

by ccluvr4eva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Ballantyne
October 11, 2011

After buying about 12 different cars from dealerships, I can say without any hesitation this was by far the worst dealership experience I have EVER had in my life. I can't emphasize enough how shady their b More

by bmag360
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
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