
Dick Hannah Volkswagen
Vancouver, WA
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Greg was great with the test drive and service after the sale. The one frustration we had was that we came in based on a newspaper ad for a lease special at a specific price. We were told twice on the phone sale. The one frustration we had was that we came in based on a newspaper ad for a lease special at a specific price. We were told twice on the phone by two different people that the deal was still valid. There was still negotiating and what felt like the same old game playing that goes on when it came time to sign paperwork. In the end, we got a fair deal and were pleased. Too bad we had to go through the hassle to get there. We know Greg was doing hes job to the best of his ability to satisfy us and whoever he had to keep negotiating with in the other room. We were very happy with his customer service! More
I got in touch with Greg because I was looking for a new VW Beetle. Either that or a Kia Soul. Unfortunately for him, I went with the Soul, but what impressed me the most about Greg was the fact that he s VW Beetle. Either that or a Kia Soul. Unfortunately for him, I went with the Soul, but what impressed me the most about Greg was the fact that he stayed with me the ENTIRE time I was there. I hate buying cars and he knew it. I made that very clear to him from the get-go. I compared car shopping to taking a bullet to the head. That's how much I hate buying cars. I was experiencing major anxiety about taking on a payment (I hadn't had a car payment in 6 years) and should I/shouldn't I. The list goes on & on. He never left. He sat and talked and hung around while I whined and freaked out. My hat is off to him! What a trooper! He totally could have left. He's a VW man and I went with a Kia. But he didn't and that was very very impressive to me. He wasn't high pressure, he was just way cool. I would recommend him to anyone I know who's in the market for a VW! Just don't do what I did and go with a Kia, LOL! That's not really fair to him! If you want a Kia they were right next door and also very good, and I LOVE my new Soul! But Greg, you're the man & you made my experience as painless as you possibly could. So thanks dude...you're very cool ~ Ciao :) More
My salesman was Greg Foumal. He was very helpful in pointing out options for different cars, which helped me decide on the Jetta SE. Greg made the experience very fast, quick and easy. He also added pointing out options for different cars, which helped me decide on the Jetta SE. Greg made the experience very fast, quick and easy. He also added that personal touch, which was nice. I would recommend Greg Foumal to anyone who was looking to purchase a new or used car. More
Had a very good experience overall. It was easy to keep in touch with the same salesperson as I/we tried to find a car that suited my needs (which is sometimes hard to do when purchasing a vehicle). He was in touch with the same salesperson as I/we tried to find a car that suited my needs (which is sometimes hard to do when purchasing a vehicle). He was also very helpful in helping to provide the financing rate I needed for the vehicle. More
This was my first visit since buying my new passat. I was in to get my courtesy check. Everyone was very friendly and service was fast. I even got my car washed. Thank you for great service. It really makes in to get my courtesy check. Everyone was very friendly and service was fast. I even got my car washed. Thank you for great service. It really makes a difference when you come in and are treated so well. More
As usual we had a great experience with Peter & Jay from Dick Hannah Volkswagon. We have purchased many vehicles there and really appreciate the professional hassle free approach. from Dick Hannah Volkswagon. We have purchased many vehicles there and really appreciate the professional hassle free approach. More
The ratings I gave on this particular visit were all 5's because Josh really did everything that I was expecting and more. Test drove a few cars and he never strayed away from the car that I went in to come because Josh really did everything that I was expecting and more. Test drove a few cars and he never strayed away from the car that I went in to come see. Josh took the time to go over all the features that the car had to offer. He was patient thru the whole buying experience. I never felt pressured or un easy. Made the process smooth and enjoyable. Will be a returning customer. I would recommend my friends and family to Josh. More
Greg was a pleasure to work with. He really took care of my needs all the while with a great sense of humor. I would recommend him to all my friends to purchase a new car from!!! my needs all the while with a great sense of humor. I would recommend him to all my friends to purchase a new car from!!! More
Went in to purchase a new VW, and I should of walked out once I saw them pull out the 4-square sales sheet. But since I was there I figure I would spend a few moments attempting to haggle them down using th once I saw them pull out the 4-square sales sheet. But since I was there I figure I would spend a few moments attempting to haggle them down using that annoying sales tactic. Few hours later, and getting the feeling the sales manager was getting angry I proceeded to walk out. If you do chose this dealership I highly recommend researching everything on pricing, and coming with your own financing set up from Bank/Credit Union. One note though, the sales consultant was very friendly and patient so I gave them a three on friendliness, and customer service. Overall I would not return here, and I was able to get the car I wanted for 100 under invoice at another dealership within 3 mins of calling. More
I had a great experience with your dealership!! You wanted my business and made sure that I was happy! Thank you so very much! I only wish that my local dealer had half a clue as to how to make custome wanted my business and made sure that I was happy! Thank you so very much! I only wish that my local dealer had half a clue as to how to make customers happy. More