
Dick Hannah Volkswagen
Vancouver, WA
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I had an appointment to meet with Greg to test drive a used Volvo my husband had found online. I showed up a bit early and was greeted by several guys by the front door. Everyone was friendly and casual used Volvo my husband had found online. I showed up a bit early and was greeted by several guys by the front door. Everyone was friendly and casual which I appreciated. Greg was easy to talk to and answered all of my questions completely and honestly. He was very helpful in securing financing for my new car and even had it cleaned while I was taking care of the paperwork. He didn't push anything that I didn't want. Overall it was a good experience and I would definitely recommend Dick Hannah to friends and family. More
I purchased a 2012 VW Jetta Sportwagen from Dick Hannah VW last week and I have to say that I don't think I've ever had a better car buying experience. They were easy to work with from the beginning--fast VW last week and I have to say that I don't think I've ever had a better car buying experience. They were easy to work with from the beginning--fast to respond, great prices, easy financing and the best selection in the state. No compromising--just a fair deal for both parties. None of that back and forth bargaining and non-sense. We exchanged two emails and one phone call and that was all it took to get a deal we were both satisfied with. Everyone there was really great: professional, knowledgable, and they also have a loyalty program perk going on to get you a set of tires if you service your new car at one of their dealers which is a pretty serious savings. When it comes time to replace my wife's car we will definately be talking to Dick Hannah first. Jon Guyton More
We buy many cars, probably one every two years. I have never had a better sales experience. Samantha was great. She was honest, easy to work with, responded in a very timely and got us a great deal. Sh never had a better sales experience. Samantha was great. She was honest, easy to work with, responded in a very timely and got us a great deal. She didn't haggle us like most car salesmen and I didn't ever feel like I was being "worked over," lied to, or swindled. Likewise, her manager Travis and the financial person Marianne were great as well. I would absolutely send business to Samantha and would consider doing another deal with her in the future. More
Greg had called to see about upgrading our current lease. When I called he was willing to meet with us in an hour. We came down and he showed us the car. He was not pushy but very helpful. We came away that When I called he was willing to meet with us in an hour. We came down and he showed us the car. He was not pushy but very helpful. We came away that night with our new car. Great customer service. Thank you Greg! More
This car dealer went over and beyond to help me get a different car. There was lots of credit challenges for them to get financing for my car. They stuck with me through the whole process. They worked ma different car. There was lots of credit challenges for them to get financing for my car. They stuck with me through the whole process. They worked many hours looking for a bank to finance me. They also kept me informed about the progress as it went on. I was so happy to have such a great team of sales people working in my behalf. They were not trying to sell me just any car they were trying to get me into a car that I could afford with my financial restraints. More
Greg was awesome to work with and I drove away in a brand new 2012 Beetle - exactly what I wanted! I've been getting my cars from Dick Hannah VW for 7 years and I will continue to go back. Thanks Greg!! new 2012 Beetle - exactly what I wanted! I've been getting my cars from Dick Hannah VW for 7 years and I will continue to go back. Thanks Greg!! More
The sales team was courteous of my time schedule and were able to fit my vehicle needs and were able to reduce my monthly payment by more than $100. They also followed up a few days after the purchase to mak able to fit my vehicle needs and were able to reduce my monthly payment by more than $100. They also followed up a few days after the purchase to make sure everything was going well and to offer help with any questions I had. More
This is my 3rd purchase from Dick Hannah VW and Samantha has by far been my #1 salesperson, she knew what my restrictions were and worked with me without frustration. I will come back to see her in 4 years has by far been my #1 salesperson, she knew what my restrictions were and worked with me without frustration. I will come back to see her in 4 years for a new lease! More
Josh N. at Hannah VW Vancouver provided phenomenal service from the start of my call to inquire about new 2012 Passats to the close of the transaction on my new Passat. Josh researched the model that service from the start of my call to inquire about new 2012 Passats to the close of the transaction on my new Passat. Josh researched the model that I was looking for and got back to me in literally 3 minutes. He also made his schedule work with the time that I had open on a Saturday. After the test drive and deciding on the car, Josh explained financing options (with no pressure) and even set up my iPhone to work with my car. I found his approach to new car sales to be honest, genuine, and friendly which made my buying my Passat a breeze. More