Dick Hannah Volkswagen

Barbie Torgeson did an amazing job following up on my interest in a VW Beetle convertible. The sales people I met when I visited the dealership were off when I had additional questions to ask so she ste interest in a VW Beetle convertible. The sales people I met when I visited the dealership were off when I had additional questions to ask so she stepped in and closed the deal on what might have ended up as a "no sale." She was very attentive to detail, listened closely to what I wanted (and didn't want) and made sure the dealership delivered on my interests. She was willing to talk with me via e-mail, which is my preference vs. face-to-face multiple visits, to respond to questions and negotiate the deal. A great experience! More

We came in not execting to get very far. We had been to another dealership in the area, only to be told they couldn't do anything for us. Mary was friendly, helpful and understanding. She went above and be another dealership in the area, only to be told they couldn't do anything for us. Mary was friendly, helpful and understanding. She went above and beyond to help us get into a great car. Thanks Mary! More

I had been looking at several different dealerships to purchase a used Touareg from and the customer service from the very instant I started online was positive. Mary had invited me to visit the dealersh purchase a used Touareg from and the customer service from the very instant I started online was positive. Mary had invited me to visit the dealership in Vancouver. When I arrived at the dealership I was immediately greeted at the door and Carl took be through the process very efficiently and effectively. I was impressed with the attention to details like: Timeliness, Vehicle Demonstration, Staff Introduction, Vehicle Purchase Price, Trade-In Price, Finance Staff. Every step of the way was simple and straightforward. Having worked in the auto industry for other dealers, I must say that Dick Hanna Volkswagen does it right. Customer focused is the right way to do business. Very satisfied with my purchase and have told anyone and everyone about my exceptional value and experience at your dealership. Thank you for making this purchase a breeze! Jeremy More

Mary was truly amazing, this was my first new car purchase and she made the experience stress free and I am truly happy and would recommend Dick Hannah, Volkswagen of Vancouver WA to anyone and have purchase and she made the experience stress free and I am truly happy and would recommend Dick Hannah, Volkswagen of Vancouver WA to anyone and have been. Thanks again Mary for an awesome first, new car buying experience. More

The service team at Hannah is always friendly, keep us posted on where our car is in the process of being worked on. Also, we feel that there is never a time that they are to busy to help us with the sma posted on where our car is in the process of being worked on. Also, we feel that there is never a time that they are to busy to help us with the small issues or questions and that they will always do their best to work us in an all ready full day. More

I had a horrible experience when I purchased/leased my Volkswagen 3 years ago, and Greg made this time around a more pleasant experience. He was very helpful, and compassionate to my needs and took the ti Volkswagen 3 years ago, and Greg made this time around a more pleasant experience. He was very helpful, and compassionate to my needs and took the time to work with me. Even though I didn't end up purchasing another Volkswagen, he helped walk my husband and I through the purchase of another car. More

Saff friendly, nice to my small daughter, offering cookies and such. Of course being a car dealership, lots of back and forth to see what kind of payment for a lease. Would appreciate it if that part cookies and such. Of course being a car dealership, lots of back and forth to see what kind of payment for a lease. Would appreciate it if that part of it was eliminated. More

EXCELLENT SERVICE! Ricky was great, laid back and non-pushy approach made buying a enjoyable experience. I would definitely recommend this dealership to anyone. Just ask for Ricky and he'll take care non-pushy approach made buying a enjoyable experience. I would definitely recommend this dealership to anyone. Just ask for Ricky and he'll take care of ya! More

Brian in sales and the whole team at Dick Hannah did a great job walking me through a trade in and purchase of my dream car. I had a ton of questions and got all my answers with these guys--Great experie great job walking me through a trade in and purchase of my dream car. I had a ton of questions and got all my answers with these guys--Great experience!! More

Scott Hiltz was very helpful in showing us the Jetta we purchased and made us feel very comftortable with our car we have only had it a couple days and are really enjoying it. My wife and I were pleased wi purchased and made us feel very comftortable with our car we have only had it a couple days and are really enjoying it. My wife and I were pleased with the way we were treated at Dick Hannah and will most likely do buisness with them in the future. Thanks Scott and all the folks involved in our purchase. Joe and Mary Waddell, Yacolt, Wa. More