Dick Hannah Volkswagen

Excellent customer service During my two visits at this dealership (one for sales and the other for service) I was able to observe and be the recipient of one of the best custom During my two visits at this dealership (one for sales and the other for service) I was able to observe and be the recipient of one of the best customer service I have experienced in a business. And I was just sharing that information with one of my friends because I found it so unusual when I was asked to do this survey. I purchased a new VW during my first visit. That's when I dealt with Barbie and Danny and as far as I am concerned they performed a miracle, considering my situation. I did not deal with a sales person because I already knew what I wanted and they had the car ready for me when I arrived and it met my requirements exactly. And yesterday when I returned to have a flat tire repaired, I ran over a screw, from the young woman greeting you to the service area to the young man at the service desk and that wonderful van driver, their attitude, how they interact with the customer were simply exceptional. I am sorry I do not recall all of their names but will remember how they treated me. More

Great Experience, Great new car Javan was just a delight. He listened to what I said and helped me get into the perfect car for me. He's not only good at his job, he seems to be just Javan was just a delight. He listened to what I said and helped me get into the perfect car for me. He's not only good at his job, he seems to be just a really nice person. More

Javan alibabaie Hello , I recently bought a car at your dealership and I just want to inform you that Javan alibabaie is an awesome employee ! Your dealership should Hello , I recently bought a car at your dealership and I just want to inform you that Javan alibabaie is an awesome employee ! Your dealership should hire more people like him. I loved how he was involved with my purchase. Not only did he help me pick out the perfect car for me but I liked how he was quick to make decisions on what I would like most. Mr.Alibabaie was a lot of help and I really feel lucky that it was him who helped pick my first car. More

Friendly service This is our second purchase from dick Hannah this year. Our salesperson was Shane Sorenson both times. He is very pleasant to work with. He was except This is our second purchase from dick Hannah this year. Our salesperson was Shane Sorenson both times. He is very pleasant to work with. He was exceptionally patient and very knowledgeable. More

Great customer service Purchased a used Toyota Highlander. The salesperson, Shane Sorenson, was very pleasant to work with. He listened to what I wanted and found the perfec Purchased a used Toyota Highlander. The salesperson, Shane Sorenson, was very pleasant to work with. He listened to what I wanted and found the perfect car for me and my wife. More

Professional and Attentive At every point in the process Javan and Barbie took the time to show me different options (lease vs purchase, test drive etc.) and was attentive, list At every point in the process Javan and Barbie took the time to show me different options (lease vs purchase, test drive etc.) and was attentive, listened, patient and respectful. More

Great service! Very welcoming atmosphere! Everyone was super generous and answered any questions I had. Javan Alibabai did a great job, he was super helpful and he h Very welcoming atmosphere! Everyone was super generous and answered any questions I had. Javan Alibabai did a great job, he was super helpful and he had lots of knowledge about all the cars in the lot. Thank you for my brand new Jetta! More

Great service. We purchased a 2013 VW Passat. Javan Alibabaie was very knowledgeable. He provided great service without any pressure to buy. Barbie Torgeson explaine We purchased a 2013 VW Passat. Javan Alibabaie was very knowledgeable. He provided great service without any pressure to buy. Barbie Torgeson explained the financing and optional warranty thoroughly. The entire transaction was quick, easy and pressure free. More

New Jetta Having to replace a car we loved from an accident, we were super happy with the service and professionalism we received from Greg and Amber from Dick Having to replace a car we loved from an accident, we were super happy with the service and professionalism we received from Greg and Amber from Dick Hannah Volkswagen. The finance part was a bit confusing at the start, but we got it all worked out and everyone was super nice and helpful. They were amazing to deal with and I we love our new car! Thanks so much!! Keith More

Purchased a new car Javon Alibabaie was pleasant, patient and courteous to work with as I shopped for a new volkswagen. Barbie did a great job taking care of all the p Javon Alibabaie was pleasant, patient and courteous to work with as I shopped for a new volkswagen. Barbie did a great job taking care of all the paperwork and explaining everything. More