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Dick Hannah Volkswagen

Vancouver, WA

4.8
643 Reviews

3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 643 reviews

November 01, 2016

Great service Quick and friendly. Explained what I needed in a timely fashion with an itemized email to show my balance due without wondering what I'm being billed More

by VWmom1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 16, 2016 -

Dick Hannah Volkswagen responded

Thank you for allowing us to assist you. We appreciate the trust you place in us to make certain that your VW is cared for properly. Please let us know if there is anything we can help you with in the future.

November 01, 2016

So far, so good! So far, I have had nothing but the best of service and assistance from the fine folks at Dick Hannah Volkswagen at the Vancouver Mall location. Starti More

by Skyler Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Ballantyne, Ryan Ward and the chick service consultant. Also, the folks at the parts desk. They deserve respect too, Nicholas Blystone
Nov 16, 2016 -

Dick Hannah Volkswagen responded

We hope to keep it so far forever good for you Skyler! Thank you for being a loyal Hannah VW customer. We really appreciate being able to assist you! Please let us know if we can assist you further.

October 31, 2016

Amazing.. again !! This was our 3rd vehicle purchase from Javan in 3 years !! He and his supporting team of finance and management are the only folks we buy from or send More

by RobNOregon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javan Alibabaie, Chris Ward
Nov 16, 2016 -

Dick Hannah Volkswagen responded

Congratulations Rob! You know when you've got it; you've got it- as they say. Well we got the opportunity to serve you and make certain that purchasing a car is a fun occasion. Thank you for your continued business and congratulations on car #3!

October 30, 2016

Great Experience I was on a time crunch and spoke with Javan Alibabaie and when I went in to the dealership, he was ready with everything I had asked for. It was the q More

by geeps_09
Recommend Dealer
Yes
Employees Worked With
Javan Alibabaie
Nov 16, 2016 -

Dick Hannah Volkswagen responded

Congratulations on your new car! We love making the impossible possible. We look forward to seeing you for your complimentary car washes!

October 21, 2016

best experience ever great guy thank you First time I've ever bought a brand new car and I would highly recommend George to help anybody kind very professional my experience was wonderful tha More

by June Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kori Chambers, George Chiong
Oct 26, 2016 -

Dick Hannah Volkswagen responded

June, thank you for your review. We appreciate the time you took to write back. George is a fantastic member of our team and we are glad he was really able to assist you in finding the right car. Please let us know if there is anything we can do to assist you in the future.

October 14, 2016

Best experience I've ever had I've purchased 7 new cars so far and this was the best experience I've had yet! I'm a big shopper when it comes to buying a new car. I've been to doze More

by Ilya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Foumal, Chris Ward, Roy Saydi, Alex Gihm
Oct 17, 2016 -

Dick Hannah Volkswagen responded

Ilya, thank you for your outstanding review. We are ecstatic you had an exceptional experience with Greg Foumal. Congratulations on your new VW! We hope you and your car have many happy years of motoring together. Please let us know if there is anything we can do to assist you in the future.

October 09, 2016

Fantastic salesman and finance! Greg was an amazing salesman! Chris in finance was superb. I will buy my next vehicle here as well as recommend anyone else to buy their vehicle here More

by Shelke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Foumal, Chris Ward
Oct 11, 2016 -

Dick Hannah Volkswagen responded

Thank you for your fantastic review. We will be certain to pass the praise over to Greg and Chris for an experience well done. Please let us know if there is anything else we can assist you with.

October 04, 2016

Great Sales Process, Friendly Staff I just bought a new car from Dick Hannah VW. Greg Foumal and Roy Saydi were my contact points. The entire process has been extremely smooth and effic More

by anonymous_car_buyer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Foumal, Roy Saydi
Oct 04, 2016 -

Dick Hannah Volkswagen responded

Congratulations on your new vehicle. Greg and Roy were more than happy to help you and facilitate an easy purchase process that worked best for you and your schedule. Thank you again for giving us the opportunity to wow you with our customer service mindset. Please let us know if there is anything we can do to assist you in the future.

October 04, 2016

Dimitry is the Man! I contacted them via email and they got back to me right away, in a very professional yet relaxed manner. Greg and Dimitry were super friendly and hel More

by chaoticshmoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Foumal, Dimitry Makhanov
Oct 04, 2016 -

Dick Hannah Volkswagen responded

Thank you for your outstanding review of Greg and Dimitry. We really value having them as part of our team and are glad they delivered an excellent experience to you. Congratulations on your new car. Please stop in for your complimentary monthly car washes; we look forward to seeing you!

September 27, 2016

Great Low Pressure Sales Process After two days of test drives and some very uncomfortable, high pressure sales tactics at other dealerships, working with Javan Alibabaie at Dick hann More

by Julie Anne Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javan Alibabaie
Sep 28, 2016 -

Dick Hannah Volkswagen responded

Julie, thank you again for your wonderful review of Javan. He is a valued member of our team and we are glad to see he really was able to showcase his client first attitude. Congratulations on your new car and thank you for allowing us to show you that buying a car can actually be pretty fun.

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